Laser Clinics UK - Bristol Reviews 27

TrustScore 4 out of 5

4.2

Cabot Circus Shopping Centre, Unit 19a, Bridgestow Way, Bristol, BS1 3BH Bristol, GB


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Rated 1 out of 5 stars

On the latest occasion, the lady was not thorough. Usually my underarms and bikini get done well by Paulina (I left good reviews for her), unfortunately the person who seen me last week did two clicks... See more

Company replied

Rated 5 out of 5 stars

Lovely service a Bristol with A . I feel in good hands and a lot of care and professionalism goes in their service 😊 and always with honest advice on treatments and any questions or worries I had !... See more

Company replied

Rated 5 out of 5 stars

I’ve now had my second visit to Laser clinic UK Bristol & both times the staff have been so friendly, welcoming & professional. The treatment itself (hair removal) was painless & so quick. I was easil... See more

Company replied

Rated 5 out of 5 stars

Alicija done my laser hair treatment today for the first time she was very friendly and polite and really good at her job. She done everything to the high standards and fast too as she has over 3 year... See more

Company replied


Company details

  1. #54 of 61 best companies in Skin care clinic

Written by the company

At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk


Contact info

  • Cabot Circus Shopping Centre, Unit 19a, Bridgestow Way, Bristol, BS1 3BH, Bristol, United Kingdom

  • 0117 325 2830

4.2

Great

TrustScore 4 out of 5

27 reviews

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Rated 5 out of 5 stars

Procedure was good

Procedure was good, great staff. Thank you, Amanda, you are great at your job!

9 March 2026
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

We appreciate you sharing this positive feedback! We are so glad to hear you had a great procedure and that our staff were helpful.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Lovely service a Bristol with A .

Lovely service a Bristol with A .
I feel in good hands and a lot of care and professionalism goes in their service 😊 and always with honest advice on treatments and any questions or worries I had ! Thank you A!

19 February 2026
Unprompted review
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Reply from Laser Clinics UK - Bristol

We’re so happy to hear that you had such a lovely experience at our Bristol clinic and felt in safe hands throughout your visit. It’s wonderful to know you received caring, professional service along with honest advice and support. Thank you for your kind feedback, we truly appreciate it!

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Very disappointed with the service.

On the latest occasion, the lady was not thorough. Usually my underarms and bikini get done well by Paulina (I left good reviews for her), unfortunately the person who seen me last week did two clicks under each arm, a couple more on the bikini, and that was the job done. Normally, it takes a lot more! I challenged it but she was very unhelpful.

13 February 2026
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Exceptionally friendly staff who always…

Exceptionally friendly staff who always greet me warmly as a repeat customer. Never behind in appointments and always treated with the upmost care. Could not recommend more

16 January 2026
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Beard & Neck Laser

Had an amazing experience doing my face and neck for a couple of months now, especially with Therapist Nat. She is very professional and her dexterity is outstanding. Our sessions take 5 mins at most, with the upmost care and attention to detail. I definitely recommend her to whoever wishes to laser their beard/neck.

15 January 2026
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Couldn’t recommend more!

Such a professional welcoming team. Answered all my questions so clearly and knowledgeably, and the experience was far easier, quicker and more positive than I could have imagined. Thankyou!

11 December 2025
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Nice Clinic in the Heart of the City Centre

Clinic was spotlessly clean, staff were friendly and approachable, and my LHR treatment was carried out efficiently.

15 November 2025
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Thank you Vaiva

Thank you Vaiva, treatment today was great. Very well explained and sensitive.

23 October 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I had my last treatment by Vaiva

I had my last treatment by Vaiva. Service was professional, treated me with care, cleanliness n explained the procedure well. She increased the heat n I do hope that my v tough facial will not grow ever again. Thank you for today.
Kind Regards
Jo Dias

16 October 2025
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Very caring therapists

I had laser hair removal with therapist Vaiva. She took time to try and understand my problem areas, explained everything so well and always ensured that I was comfortable during the process. She is not just doing a job, she is offering care.

12 October 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Very professional

I attend the Bristol clinic and Vaiva looks after me. She is very professional and explains everything really well which helps understanding timeframes to get results. Well priced too!

8 October 2025
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Loved my microneedling with Nat

Loved my microneedling with Nat, she is so knowledgeable about skin.
She took that extra mile for me and for my needs to help me achieve the results I wanted to see. Highly recommend the clinic and the treatments they offer.

3 October 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Laser hair removal

On the 23th of September I had an appointment with Nat for hair laser removal. She was so polite and kind,asked me if I have any discomfort,she will stop.

23 September 2025
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Thanks Viava

I've had a few appointments with Viava. She's very knowledgeable & friendly.

19 September 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Vaiva is amazing!

I had my laser appointment today with Vaiva (for the first time) and she was just amazing.
Her knowledge and the advice she shared was specific, detailed and really informative - she really knows her stuff and made her feel so credible.
She made sure the treatment was really thorough and tailored to me.
That aside she was just so lovely, making me feel really at ease, while being super professional and just gave me such a positive overall client experience. She’s just great!

17 September 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

The best thing I’ve ever done!

Couldn’t recommend it enough!! So pleased with my results! I use to dread summer with the small tops and straps because of my dark hair! But I am so pleased with my results with only I’d say 10% of hair now under my arms, leaving me with clear light skin and never had an upset or reaction to the laser!
Nat is fabulous she made me feel at ease for something I am really insecure about. I couldn’t be happier!

11 August 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Highly recommend

I’ve now had my second visit to Laser clinic UK Bristol & both times the staff have been so friendly, welcoming & professional. The treatment itself (hair removal) was painless & so quick. I was easily able to have my appointment during a lunch break. The treatment has been so affective I’m thrilled with the results. As soon as this block of treatments are finished, I’ll certainly be planning my next visit. Highly recommend.

14 July 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Alicija done my laser hair treatment…

Alicija done my laser hair treatment today for the first time she was very friendly and polite and really good at her job. She done everything to the high standards and fast too as she has over 3 years experience working in this clinic. Very happy with my treatment today also the manager Amanda deals with enquiries/complaints very efficiently. Overall 5* experience

15 June 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to leave a review - we will pass this onto the lovely Amanda!

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Long time customer on laser hair removal - treated in a horrible way

This was the final one,I am at more than 20 sessions on hair removal (I'm dark hair + pale white skin). After the clinic closed and reopened the quality went down terribly.

I kept booking as recently I was with the manager, very nice and helpful girl, that changed the settings of the laser to be a bit more powerful given my skin type is quite clear.

But today I was with another person (I think the name is Nat): I've been treated horrifically, like I wasn't even a customer there for so long, the settings of the machine were wrong/changed to be almost non effective, and I tried to discuss with her about it, to be treated arrogantly as I deserved answer like "I'm 10 years in the sector, I know what I see".

Really horrible experience, I don't recommend going for laser there anymore, it's a shame that things changed so much.

27 May 2025
Unprompted review
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Reply from Laser Clinics UK - Bristol

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 1 out of 5 stars

I would never recommend to anyone

I started treatment with laser clinics last year - they never made me feel welcome or comfortable. They also went through a period of management change over, which meant the clinic shut for several weeks leaving me without treatment for months as they didn’t have the capacity to fit their clients back in once reopened, always with the excuse of being ‘short staffed’. They also never answered their phone lines or responded to voicemails which meant I had to travel 50 minutes just to try and book an appointment in the first place. My last appointment took place 5 weeks ago, where a member of staff made me feel so uncomfortable that it gave me anxiety about returning that I have now not attended my appointment today. She told me it’s my fault that the treatment is inconsistent and that I should ‘take accountability’ despite the fact that they were shut and I had interrupted treatment for several months. She said all of this to me whilst I was naked having my treatment, making me feel incredibly uncomfortable and like I could cry. I am absolutely disgusted with the service I have received throughout the entire process and would not recommend to anyone.

23 April 2025
Unprompted review
Laser Clinics UK - Bristol logo

Reply from Laser Clinics UK - Bristol

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

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