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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, professionalism, and extensive knowledge, making them feel comfortable and at ease throughout their sessions. Many people highlight the effectiveness of the laser treatments, noting significant hair reduction and excellent results. The overall service and user experience are frequently described as amazing, smooth, and efficient, with many appreciating the welcoming atmosphere and thoughtful touches. However, some people were dissatisfied with the customer service, citing poor communication, a lack of empathy, and an impersonal approach when issues arose. A few other people also felt that the treatment was more painful than described and that their concerns were dismissed. There were also mentions of unprofessional management and disappointing service leading to uneven results.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the staff for being friendly, welcoming,... See more

Service

Consumers find service to be positive, with many praising the kind, professional, and knowledgeable staff who... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the comfort and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the helpful,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the results.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My laser session was amazing, thanks for asking! Rabia was super lovely and made the whole experience really comfortable. From the moment I walked in, I felt at ease, and Rabia's expertise really shon... See more

Rated 5 out of 5 stars

Amazing service, staff and receptionists are so kind and helpful. I’ve been getting laser treatment for over 1 year and it’s been very effective. Rabia is a fantastic laser therapist who is very knowl... See more

Rated 5 out of 5 stars

No complaints regarding the staff and service at Laser Me Out. My most recent session was great, I had come straight from a night shift for my appointment at 9:30am and was exhausted! On hearing thi... See more

Rated 5 out of 5 stars

Rabia is, in my opinion, the best therapist of them all! She’s perfect at her job, she is gentle, understands my requirements and I’ve never had any issues. My hair reduction is close to 0 now, I... See more


Company details

  1. Laser hair removal service
  2. Electrolysis hair removal service
  3. Hair removal service

Written by the company

Welcome to Laser Me Out, London's Premier Clinic for Outstanding Laser Hair Removal Services. Forget the filters. Free your skin. Elevate your appearance and experience the distinctive Baker Street touch. Our laser hair removal treatment plans are meticulously crafted to not only enhance your complexion but also bolster your confidence. Embark on this transformative journey with Laser Me Out. Reveal your radiant skin and radiate confidence like never before. Welcome to a new era of self-assured beauty. We are open from Monday to Friday, 9 AM to 9 PM, and Saturday and Sunday, 9 AM to 9 PM.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bert vibes!

Hey, hope you’re well. I actually had such a nice time at my session. My therapist is so good and as a little addition, I had a lovely chat with your social media lady and she was brilliant. You have such a great vibe at laser me out! Keep up the good work x

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Best place for laser treatment

Started my laser journey with Laser Me Out in the summer and I’m so glad I went with them. I’ve been putting it off for many years and finally decided to start as they have made the whole experience so comfortable. The whole team have been so welcoming and friendly from the start. I would 100% recommend Laser Me Out to anyone thinking of laser treatment.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Had a great service from Sara yesterday…

Had a great service from Sara yesterday .Honestly I loved her humour which was very needed .
Also I wanted to say thank you to the reception team especially Beena . Really appreciate it .
Thank you very much !

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication on the WhatsApp channel and its effective - I’m only on my third treatment so far but I’m seeing results either lea’s leg hair growing back

20 November 2025
Unprompted review
Rated 5 out of 5 stars

I went for my second laser session…

I went for my second laser session yesterday, I have started laser with my practitioner Drita from the very beginning and she has been amazing from the very start! She is super friendly, attentive and answers all questions I have to the best of her ability, and makes you feel super comfortable.

I have honestly seen such amazing results from just the first session alone, and I can’t wait to see the full results by the end of all 6 sessions!

The lady at the reception was also super welcoming and lovely and offered something to drink upon arrival!

Thank you to Drita and the team at laser me out for a great experience each time😊

12 November 2025
Unprompted review
Rated 5 out of 5 stars

1st session went really well

Hello!

My first session went really well! Lena was amazing, constantly asking if I was ok, talked me through everything, made me feel very comfortable. Shes lovely ❤️

Everything ran very smoothly and right on time, brilliant service from everyone ☺️ x

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!! ✨✨

Had my first session this week.
Was a little spicy but fine! Rabia was amazing made me feel very comfortable and explained everything well.
Had a little bit of laser over 10 years ago and I can’t believe the difference in technology and speed. Excited to do more and see the results!!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Laser session with Naheed

My laser experience with Naheed was absolutely amazing. From the minute I met her in the reception till the end of the treatment, I was comfortable and thoroughly enjoyed my laser session that I didn’t want to leave! Her customer experience and her professional work ethic is outstanding and should be highly recognised. Thank you Naheed!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Really Great

I was a little nervous before my first session but the staff and Masooda made me feel really comfortable and it was all so quick and easy. Communication before and after sessions is also great.

27 September 2025
Unprompted review

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