LaserVision Reviews 

638
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical staff and expert surgeons for their exceptional professionalism, thorough consultations, and welcoming attitude during every single appointment. Consumers highlight that treatments are handled smoothly, resulting in remarkable improvements to their vision and granting them complete freedom from glasses in daily life. However, some people mentioned having to attend multiple follow-up visits or requiring extra procedures to properly achieve their desired visual results. Reviewers nonetheless appreciated the continuous dedication, thorough care, and reassuring support provided by the medical team throughout these additional steps.

What people talk about most

Staff

People report positive experiences with staff, highlighting the welcoming environment and attentive care... See more

Service

Reviewers express immense satisfaction with the service, highlighting a seamless process from initial... See more

User experience

Consumers find user experience to be an incredible journey, with a seamless process from consultation to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The surgeon, Mr Rakesh Jayaswal & his team have been fantastic to me since day 1. All the eye tests & measuring etc have been very very professional & thorough. The actual surgery was very minima... See more

Company replied

Rated 5 out of 5 stars

Very professional at every stage in the RLE pre & post op process, everything flowed like clockwork. The procedure itself was calm & complete within 25mins. Attended a follow up visit a week later t... See more

Company replied

Rated 5 out of 5 stars

From start to finish I have had nothing but top service. I had lens replacement with Mike and even though I went back for a top up of laser nothing was a problem. Everything was explained so well. Ge... See more

Company replied

Rated 5 out of 5 stars

Rakesh and Vicky have made a world of difference for me regarding my sight - Rakesh monitoring my corneal graft in one eye and giving me a brilliant toric lens in the other eye. Vicky has fitted me w... See more

Company replied


Company details

  1. Eye Care Clinic
  2. Clinic
  3. LASIK Surgeon
  4. Ophthalmologist
  5. Ophthalmology Clinic
  6. Surgeon

Written by the company

At Laser Vision, your eyes are our focus. Established in 2010 by specialist eye surgeons, we set out with a simple mission: to provide patients with the highest standards of care, precision, and safety in vision correction — a level beyond what is typically found on the high street, and other providers. Why Patients Choose Us World-class surgeons – Our ophthalmologists are internationally recognised leaders in their field, specialising in cataract and vision correction surgery. Advanced technology – We only use the most modern techniques and invest in the world’s fastest and most accurate lasers, ensuring excellent results and patient satisfaction. Personal care – From your first consultation through to your final check-up, you will be looked after by your consultant surgeon and our expert optometry team, who guide you every step of the way. Our Clinics We are based within leading private and NHS hospitals across the UK, and are proud to have recently opened our new flagship centre in Hampshire. This purpose-built £4m clinic offers: State-of-the-art theatres with HEPA filtration and climate control for the cleanest, safest surgical environment. Comfortable, modern facilities designed entirely around patient experience. Exclusive access in Surrey and Hampshire to femtosecond laser-assisted cataract surgery – the most precise technology available today. Our Promise We understand that choosing eye surgery is a big decision. That’s why our vision has always been simple: to be focused on you. We combine expertise, technology, and genuine care to give you complete confidence at every stage of your journey.

Written by the company

Trust the experts.
LaserVision was established by UK based Consultant Eye Surgeons who understand what is truly important; our vision is to offer unrivalled, uncompromised and personalised treatment. Our success is clear to see, having been built on a passion for patient care, attention to detail and being at the forefront of corneal and refractive surgery, LaserVision is proud to be recognised as delivering excellence in medical and surgical eye care. Our specialist, independent NHS Consultant Eye Surgeons are trained to the highest standards in corneal and refractive surgery. Performing the most advanced vision correction procedures in state of the art facilities around the United Kingdom, we achieve the best outcomes for our patients.
How are we different?
We stand out against high street competition by providing unrivalled hospital based treatment, expert consultants and industry leading technology and equipment. We are different for several reasons: We focus on you. LaserVision tailor each consult, treatment, procedure and aftercare plan specifically to your needs and requirements so you can rest assured you are getting the best treatment for you. Expertise. All our surgeons are Fellows of the Royal College of Ophthalmologists and are members of both the European and American society of refractive surgeons. LaserVision surgeons also lead the corneal service in their trusts and boast specialist fellowship training in cornea and refractive surgery. Hospital Based Care. All your consultations and treatments are performed under the safety and governance of leading NHS or Nuffield Hospitals. State of the Art Technology. Our industry leading equipment has been personally selected for the best results. Experience. As specialists in complex corneal and intra-ocular surgery, the surgeons at LaserVision offer many procedures beyond laser eye surgery, including lens surgery, implantable contact lenses, corneal segments and corneal grafts. Continuity of Care. From the first consult, through surgery and on to the last visit, you can be sure that you will always see the Consultant and be personally cared for by our dedicated nursing team. Treating Eye Surgeons. LaserVision is regularly chosen by doctors and eye surgeons as their centre of choice for vision correction. Mike Tappin, one of our consultant eye surgeons, has had laser surgery performed with great results. Patient Recommendations. Don’t just take our word for it; take a look at our patient reviews and recommendations of LaserVision on our Trustpilot

Contact info

5.0

Excellent

TrustScore 5 out of 5

638 reviews

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5.0

All reviews

(638)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest professional and friendly

The advice and care I received was of the highest standard and it is clear that your eye health is the number 1 priority. I decided against the surgery due to my difficult prescription and there was absolutely no pressure just excellent honest advice. When I decide to have eye surgery I will return as I have full confidence in the team at LaserVision.

20 August 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Emma,
Thank you so much for your fabulous review and honest feedback on your experience. We are thrilled to read that you felt comfortable, and well informed enough to come to your decision. We look forward to seeing you in the future, if and when the time is right for you.
Many thanks

Rated 5 out of 5 stars

The best in the business.

After two bad experiences with two other laser eye companies I decided to try again and I was not disappointed with Laser Vision in Manchester. The communication from the first email contact was clear and informative. I was offered a consultation and when I went I was impressed with the modern location inside Manchester Royal Eye Hospital. After all the eye tests during the consultation I was told I was suitable for laser eye surgery and I decided to go for LASIK. Mr Brahma is a very professional surgeon who has a lot of experience. His team around him made the experience even better and they answered all my questions with no hesitation. The staff at reception were very welcoming and made sure my needs were met. The surgery was over quickly and throughout Mr Brahma made me feel comfortable as possible as well as doing a great job. The aftercare was very good too.
I was 100% satisfied with the LASIK surgery.

Jack Eastwood.

24 April 2024
Unprompted review
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Reply from LaserVision

Hi,
Thank you so much for your fabulous review. We are thrilled to read that you had such an excellent experience with Mr Brahma and the Laser Vision team in Manchester.
We look forward to following your progress.
Many thanks

Rated 5 out of 5 stars

Very positive experience

Very positive experience. I’m delighted with the outcome.

9 January 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi,
Thank you so much for your fabulous review. We are delighted that you have had such a great experience with the Laser Vision Team. Thank you once again for your kind words. We look forward to seeing you again and following your progress.
Many Thanks

Rated 5 out of 5 stars

Excellent from beginning to end…

Excellent from beginning to end…

Great experience - everyone was so friendly, patient and professional. I felt I’m very safe hands. All options explained really well by Mr Jayaswal - super easy procedure with the exact outcome I wanted. Highly recommend.

17 May 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Claire,
Thank you so much for your fabulous review. We are delighted that you have had such a great experience with Mr Jayaswal and the Laser Vision Team. We are delighted you have had an excellent outcome. Thank you once again for your kind words. We look forward to seeing you again and following your progress.
Many Thanks

Rated 5 out of 5 stars

Very professional Mr. Tappin

I was very pleased to have been recommended Mr Mike Tappin of LaserVision to carry out lens replace on both my eyes.This treatment was carried out at The Nuffield Hospital in Portsmouth.

Very professional, explained the whole procedure. Before and after care was exceptional.

30 May 2024
Unprompted review
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Reply from LaserVision

Hi Cher,
Thank you so much for your fabulous review. We are delighted that you have had such a great experience with Mr Tappin and the Laser Vision Team. Thank you once again for your kind words. We look forward to seeing you again and following your progress.
Many Thanks

Rated 5 out of 5 stars

Transformative Eye Surgery Experience with Mike Tappin

I had an exceptional experience with my eye surgery journey under the care of Mike Tappin. Choosing to undergo this procedure was the best decision I've ever made. Mike Tappin was thorough, dedicated, and committed to delivering the best possible outcome. I highly recommend his services.

8 February 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Jon,
Wow! What a fabulous review - thank you so much. We are delighted that you have had such a fantastic experience with Mr Tappin and the Laser Vision Team. Thank you once again for your kind words. We look forward to seeing you again and following your progress.
Many Thanks

Rated 5 out of 5 stars

Laser corrective eye surgery

Dr Maycock was very professional, talked me through all my options regarding my laser treatment. The whole team were friendly and welcoming really put me at ease for the procedure. Aftercare had been exceptional with regular follow up.

13 June 2024
Unprompted review
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Reply from LaserVision

Hi Sally,
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Maycock and the team at Laser Vision.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Mr. M. Tappin.

This will be posted under John, albeit it is my review you are reading.
The time had come, cataracts were needing attention. There was only one person I could possibly trust to perform the procedures. Mr. M. Tappin had been treating John for over thirty years, I had always been in attendance with his appointments and in all this time I had found Mr. Tappin, to be approachable and knowledgeable in matters concerning eyes. I asked would he treat my eyes. Emma, his lovely secretary contacted me with dates, followed up with all the necessary paperwork / e/mails, I knew from her persona I was in very capable hands. I was subsequently booked into The Nuffield Health, Shores Road, Woking, on my arrival reception and staff were friendly and positive, I was taken to my room. The necessary booking procedure was dealt with, BP, questions on my health etc. a visit from Mr. Tappin, where he went through the surgery in great detail, drew a mark over my eye, asking had I any questions. He had been very explicit, I had none. The team in the theatre, again were amazing and reassuring. I felt relaxed, and as he began the procedure, again Mr. Tappin explained in detail what he was doing at every stage. He visited my room afterwards and expressed what I may and may not expect. This happened fifteen days later when I had the right eye operated on. Two follow up appointments had been initiated, everything had gone well. I would like to thank everyone I had contact with, most of all Mr. Tappin, who at every stage of my treatments, was professional, approachable and charming.

1 May 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Good afternoon,
Thank you so much for taking the time to leave us such a wonderful review on behalf of yourself and John. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Tappin, Emma and the team at Laser Vision, Woking.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Positive experience from start to end

The experience from start to end was excellent. From the first consultation with Mr Tappin through to the arranging an urgent check up on a bank holiday (all included) after an accident.
The care, quality of the facilities. equipment and outcome all exceeded my expectations.
I would recommend LaserVision to any that are considering having surgery. The only downside is the need to travel to Portsmouth for the surgery while consultations are local in Guildford/Woking.

21 March 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Jon,
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Tappin the Laser Vision team at Laser Vision.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Very pleased with my choice of Mr Mike Tappin to carry out Lens replacement surgery.

I was very pleased to have been recommended Mr Mike Tappin of LaserVision to carry out lens replace on both my eyes.This treatment was carried out at The Nuffield Hospital in Woking.
The treatment was efficient, pain free and didn't cause me any significant discomfort. The procedure itself was fascinating. Every staff member I met (there were many on the days of the procedures, one eye at a time) were very professional and on top of their game.
After the ops there are several appointments to keep a check upon how the eyes are settling. These are with Mr Tappin and Opthamologists from his team. Mr Tappin does not rush the appointments. He is very informative with a pleasant personality.
Likewise the Opthamologists, Geeta and Neelam.
5 Stars from me, Thank you very much.

4 June 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Barry,
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Tappin the Laser Vision team at Woking, Nuffield.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Excellent service and high quality…

Excellent service and high quality medical care in a high tech, professional environment. literally nothing bad to say - all very good.

22 May 2024
Unprompted review
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Reply from LaserVision

Hi Bruce,
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with the Laser Vision team.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

No better way to spend your money

Efficient, on time, friendly, helpful and excellent skills resulting in a marvellous outcome

17 May 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Bob
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you are enjoying such excellent results and have had a Five Star experience with the Laser Vision team.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Positive experience from start to…

Positive experience from start to finish. Couldn’t recommend highly enough.

22 March 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with the Laser Vision team.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Surgery at Nuffield Woking

Could not fault the service from any of the staff at Nuffield Woking. Reception, nursing staff, theatre and surgeons.

26 April 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Terri
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Tappin and the Laser Vision team at Woking Nuffield.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

A professional and caring service

Mr Tappin and his team were so efficient and kind. I have a great result and would definitely recommend them.

18 April 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Tappin and the Laser Vision team.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

I cannot praise Laser Prema enough.

I cannot praise Laser Prema high enough, Rakesh & his team are a credit to high quality service together with client care second to none.
From day 1 of going for the initial consultation no hard sell, too where I am now virtually spectacle free after 54 years except for very close up work and reading, nothing was to much trouble from the moment you entered the building the front of house staff made you feel at ease and relaxed.
Every e-mail of which there were many(sorry)were answered promptly with clear concise explanations.
Now nearly at end of my journey At Lase Prema thank you.

2 May 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi David
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Jayaswal and the Laser Vision team at Prema.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

I can see the world again (without glasses!)

Great service! The admin team: always very friendly and kind. Very quick to reply to my enquiries and organize my treatments (scheduling) to fit with my commitments.
The consultant (Mr Mike Tappin): superb! Not only from his calm approach, careful assessment, but also the surgery performance and reassurance provided pre and post op of the expected symptoms. I highly recommend Mr Tappin and his team to anyone considering Lasik surgery. I am super happy.

25 January 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Ana,
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Tappin and the Laser Vision team.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Great LASIK experience

I went to the LaserVision Prema clinic in Portsmouth for LASIK. I received wonderful care throughout the process which really made a difference to my experience. The clinic itself is great- it’s a nice relaxing environment pre-op. All of the staff took great care of me from initial consultation to the final checkup. I saw amazing results from my LASIK and I’m extremely happy with it! Thanks to Rakesh and the team in Portsmouth!

22 February 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Sophie,
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Jayaswal and the Laser Vision team at Prema.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Wonderful experience

Mr Jayaswal is brilliant. He is kind, extremely meticulous and following our initial consultation, I had complete trust in him as my surgeon.

He took plenty of time to explain the procedure, as well as all my options and he made me feel comfortable to ask as many questions as I liked. The entire LaserVision team was fantastic - they put me at ease throughout the process and made me feel well cared for.

My experience of Mr Jayaswal and LaserVision has been outstanding and I would recommend them highly.

9 January 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Jaisila,
Thank you so much for taking the time to leave us such a wonderful review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Jayaswal and the Laser Vision team.
We look forward to seeing again soon.
Many Thanks

Rated 5 out of 5 stars

Mike Tappin and Geeta and the Laser…

Mike Tappin and Geeta and the Laser Vision team were efficient, professional and optically great and I cant praise them highly enough.
I was also very happy with my experience at Woking Nuffield Hospital both as an Out Patient and for Day Surgery

22 March 2024
Unprompted review
LaserVision logo

Reply from LaserVision

Hi Sarah,
Thank you so much for taking the time to leave us such a fantastic review. It was our pleasure to treat you and we are delighted that you have had an excellent experience with Mr Tappin and Geeta at Laser Vision, Woking. We look forward to seeing your progress.
Many Thanks again.

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