LashArt Reviews 3,281

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, frequently highlighting the effectiveness of items like the lash lift products and cashmere lashes. Many appreciate the fast and reliable delivery service, often noting that orders arrive quickly and are well-packaged. The inclusion of free samples and gifts with purchases is also a much-loved aspect, allowing customers to try new products. However, some people were dissatisfied with specific product issues, such as eyelash glue not drying quickly or not adhering properly. A few other people also felt that there were problems with order delivery, including damaged items or unexpected additional charges to receive their packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many calling them "amazing" and "the best"... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the fast and speedy... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service, often... See more

Order

Clients share positive opinions on order. Many customers consistently report that their orders are packed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and customer service. I have been using Lash Art Keratin lash lift products for years and love them with consistent results everytime. I recently sampled the Cysteamine solution... See more

Company replied

Rated 5 out of 5 stars

Outstanding company! I’ve been ordering from LashArt for a while now and I’m always impressed. The products are amazing quality, delivery is super fast, and the little extras they include are such a... See more

Company replied

Rated 5 out of 5 stars

I've used lash art for almost 6 years now and they are a fantastic company with lovely products and always quick delivery. Extremely fair on their free gifts with purchase and its always great to try... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing from LashArt for years. I would never shop anywhere else now. Every time I order it’s packed and dispatched so unbelievably quickly, package is secure and always delivere... See more

Company replied


Company details

  1. #39 of 221 best companies in Beauty product supplier

Written by the company

LashArt – shop online for high quality, professional lashes and all your eyelash extension products from manufacturers including Wonderlash, Noir Volume, Volume Express, Cashmere and many more. We create seriously cool innovations for born artists – Like you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab company with a quick turnaround

Fab company with a quick turnaround. Their products are brilliant and my clients love them.

6 March 2024
LashArt logo

Reply from LashArt

Hello Bbeautifuluk_beauty! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

I have never had a problem with any…

I have never had a problem with any order, all the products I have ordered have arrived in perfect condition. And delivery is very prompt. I always have a very positive experience with Lashart.

5 March 2024
LashArt logo

Reply from LashArt

Hello Sara! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Great lashes and speedy delivery every…

Great lashes and speedy delivery every time.

1 March 2024
LashArt logo

Reply from LashArt

Hello Mandie! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Products came on time really happy with…

Products came on time really happy with the service.

16 March 2024
Unprompted review
LashArt logo

Reply from LashArt

Hi Maria. Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

Great customer service

I ordered a lash lift kit and it arrived with a product missing, i emailed them and got a speedy response. They sent me the missing item straight away, received the next day. Great customer service!

12 March 2024
LashArt logo

Reply from LashArt

Hello Marina! Thank you for your lovely feedback. We are glad to hear that our customer support team were able to resolve this for you and provided a pleasant experience. We hope you'll visit us again soon!

Rated 5 out of 5 stars

Great Supplier

Great pricing and super quick delivery. Recommended.

5 March 2024
LashArt logo

Reply from LashArt

Hello Rachel! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, products very good. Thank you

9 March 2024
Unprompted review
LashArt logo

Reply from LashArt

Hello Sandra! We really appreciate the kind comments. A pleasant experience at LashArt is what we provide for all customers and I am glad you experienced the same.

Rated 5 out of 5 stars

I have finally found glue that works for my sensitive eyes

I have had a history of really bad allergic reactions to lash glues for such a long time , used to have red eyes immediately and swollen the following day on addition to that ,a really bad cough that would last a whole week from the glue fumes.

I stabled on your website and took a leap of faith buying the glue for the sensitive eyes and best decision ever. Just did my lashes yesterday and my eyes didn’t turn at all, no swelling , no cough. I can finally enjoying having lash extensions again.
Thank you and looking forward to purchasing more

20 February 2024
LashArt logo

Reply from LashArt

Hello Miss Kim! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require. We're so pleased you can now enjoy lashes again!

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast

19 February 2024
LashArt logo

Reply from LashArt

Hello Florjana! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

Best lashes

Love lash art, delivery is fast lashes are great iv been using them for years and never had a problem. They even send samples which Is amazing, thankyou!

19 February 2024
LashArt logo

Reply from LashArt

Hello Rebecca! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Eyelashes have long retention

Eyelashes have long retention. Work is quick and easy.

5 March 2024
Unprompted review
LashArt logo

Reply from LashArt

Hello Marzena! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Always quick delivery

Always quick delivery, great service and quality products

14 February 2024
LashArt logo

Reply from LashArt

Hi Claire! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

The delivery was very fast and the…

The delivery was very fast and the product is fantastic

27 February 2024
Unprompted review
LashArt logo

Reply from LashArt

Hi Jesika! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

Quick shipping and amazing and…

Quick shipping and amazing and diversity in products

8 February 2024
LashArt logo

Reply from LashArt

Hello Josephine! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Great quality products

Great quality products and speedy hassle free service. Highly recommend this company

8 February 2024
LashArt logo

Reply from LashArt

Thank you Samantha! We really appreciate the kind comments. A pleasant experience at LashArt is what we provide for all customers and I am glad you experienced the same.

Rated 5 out of 5 stars

Always speedy delivery and love the…

Always speedy delivery and love the products

21 February 2024
LashArt logo

Reply from LashArt

Hello Kellie! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

I like lush art❤️

23 February 2024
Unprompted review
LashArt logo

Reply from LashArt

Hello Ionela! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

As always great products & speedy…

As always great products & speedy service
Been buying from lash art for a number of years now & wouldn’t buy from any other site
Love the little freebies you receive in your order too,

19 February 2024
LashArt logo

Reply from LashArt

Hello Tanya!
Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 4 out of 5 stars

Amazing fast service.

1 February 2024
LashArt logo

Reply from LashArt

Hi Dawn! Thank you for your feedback! If you'd like to discuss how we could've made your experience a 5 star please call or email us! We hope to see you again.

Rated 5 out of 5 stars

Easy to order the products I needed…

Easy to order the products I needed with really quick delivery.
Airlift lash lift kit is amazing.

1 February 2024
LashArt logo

Reply from LashArt

Hello Lisa! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look