LashArt Reviews 3,281

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, frequently highlighting the effectiveness of items like the lash lift products and cashmere lashes. Many appreciate the fast and reliable delivery service, often noting that orders arrive quickly and are well-packaged. The inclusion of free samples and gifts with purchases is also a much-loved aspect, allowing customers to try new products. However, some people were dissatisfied with specific product issues, such as eyelash glue not drying quickly or not adhering properly. A few other people also felt that there were problems with order delivery, including damaged items or unexpected additional charges to receive their packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many calling them "amazing" and "the best"... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the fast and speedy... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service, often... See more

Order

Clients share positive opinions on order. Many customers consistently report that their orders are packed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and customer service. I have been using Lash Art Keratin lash lift products for years and love them with consistent results everytime. I recently sampled the Cysteamine solution... See more

Company replied

Rated 5 out of 5 stars

Outstanding company! I’ve been ordering from LashArt for a while now and I’m always impressed. The products are amazing quality, delivery is super fast, and the little extras they include are such a... See more

Company replied

Rated 5 out of 5 stars

I've used lash art for almost 6 years now and they are a fantastic company with lovely products and always quick delivery. Extremely fair on their free gifts with purchase and its always great to try... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing from LashArt for years. I would never shop anywhere else now. Every time I order it’s packed and dispatched so unbelievably quickly, package is secure and always delivere... See more

Company replied


Company details

  1. #39 of 221 best companies in Beauty product supplier

Written by the company

LashArt – shop online for high quality, professional lashes and all your eyelash extension products from manufacturers including Wonderlash, Noir Volume, Volume Express, Cashmere and many more. We create seriously cool innovations for born artists – Like you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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How this company uses Trustpilot

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Rated 3 out of 5 stars

Love the products but dropped stars…

Love the products but dropped stars because I’m constantly caught for customs of €40 or above 🤦🏼‍♀️ so I think I might have to look around

2 September 2024
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Reply from LashArt

Hello Nicole! Thank you for sharing your thoughts on your recent order with us. We always want our orders to arrive with our customers without any problems, Unfortunatley as we cannot control customs, we advise to always check with your delivery office for importing costs. Thank you.

Rated 5 out of 5 stars

Mitra

Such brilliant products for lash lift and brow lamination. The result is amazing. Highly recommend it 👌🏻. The delivery post is very fast
Thank you team

23 August 2024
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Reply from LashArt

Hello Mitra! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

Love the products

Love the products

28 May 2024
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Reply from LashArt

Hello Bao! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Great service

Great service, great product, prompt delivery, highly recommend.

22 August 2024
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Reply from LashArt

Helllo Zo! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars
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Reply from LashArt

Hello Marcela! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Great products

I love the products from lash art, really good quality and fast delivery.

14 August 2024
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Reply from LashArt

Hello Michelle! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Order came next day

Order came next day , products are top class ! Will be ordering again

14 August 2024
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Reply from LashArt

Hello Yee! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order

14 August 2024
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Reply from LashArt

Hello Madi! Thank you for your feedback. Our team have been in touch with you regarding your order. The delivery photo shows this was signed for at the correct address so we need to open an investigation into this. We look forward to your response to our email to allow us to look further into this.

Rated 5 out of 5 stars

Have bought of this company for years…

Have bought of this company for years never had a single problem, always arrives on time with a little freebie of something everytime i order would not go anywere else

20 August 2024
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Reply from LashArt

Hello Demi! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Items arrived in great condition and…

Items arrived in great condition and very swift delivery!

31 July 2024
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Reply from LashArt

Hello Tres! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

Amazing service every time!

Amazing service every time!

7 August 2024
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Reply from LashArt

Hello Sandrine! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars
LashArt logo

Reply from LashArt

Hello Ewa! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Everything good as always

Everything good as always

25 July 2024
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Reply from LashArt

Hello Anastasiia! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Great lash combs thanks

Great lash combs thanks

22 July 2024
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Reply from LashArt

Hello Zara! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

Great company

Only place I order lashes from. Great service. Thanks

19 July 2024
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Reply from LashArt

Hello NK! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Always on time and even quicker

Always on time and even quicker

28 June 2024
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Reply from LashArt

Hello Bernadett! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

I have used lash art alot over a few…

I have used lash art alot over a few years and the products and service is always 100 % thankyou Lash Art xxx

26 April 2024
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Reply from LashArt

Hello Linda! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

All good thank you

All good thank you

12 July 2024
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Reply from LashArt

Hello Somaia! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

excellent quality lashes

excellent quality lashes, the sensitive eye glue was great, fantastic fast communication and super fast delivery. Lashes look so natural, will definitely not be going anywhere else for my lashes

10 June 2024
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Reply from LashArt

Hello Marie! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars

Love the airlift lash lift products and…

Love the airlift lash lift products and tools, so easy to use. Airlift Keratin might be might favorite lash lift product. Balm was a little harder to use, felt like it took longer to stick to the shield but there’s probably a learning curve. Love all the lift tools, including the silicone covers.

8 July 2024
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Reply from LashArt

Hello Madoka! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

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