Lashaura Reviews 163

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that goods were not received despite payments being processed. People also faced considerable difficulties when trying to contact the company, with emails going unanswered and phone numbers being invalid or unmonitored. Furthermore, numerous consumers experienced billing discrepancies or unexpected charges to their accounts. However, some people were satisfied with the products themselves, particularly the lashes, finding them to be of good quality, lightweight, and comfortable to wear. A few customers also noted that while delivery could be inconsistent, ranging from very quick to very slow, the products eventually arrived.

What people talk about most

Order

Clients share negative opinions on order experiences, with many reporting that items like couches and shoes... See more

Product

People report ambiguous experiences with product. Many customers express frustration over not receiving items... See more

Customer communications

Consumers express significant frustration with the company's contact methods. Many report that emails go... See more

Payment

Reviewers mention negative feedback about payment. Many customers report being charged for products or... See more

Delivery service

Customers consistently note negative experiences with delivery service. Many report not receiving their... See more

Based on these reviews

Rated 1 out of 5 stars

I’ve ordered before no problems however ordered again it’s now 13 days and still nothing. Had confirmation of my order with a link to contact them via email but was not delivered so went onto their s... See more

Rated 1 out of 5 stars

Twice they have taken money out my account and nothing sent.. order confirms sent to me but nothing. Having to now contact my bank and try get the money back! Avoid at all costs.. it’s quite sad a... See more

Rated 1 out of 5 stars

I ordered 3 couches on March 7th, 26, and nothing! I have contacted customer service through email several times and I received 2 replies saying that they are "looking into it"!! I really wish I had s... See more



Contact info

1.8

Poor

TrustScore 2 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered 3 couches on March 7th

I ordered 3 couches on March 7th, 26, and nothing! I have contacted customer service through email several times and I received 2 replies saying that they are "looking into it"!! I really wish I had seen these reviews before we ordered! Ugh these scammers make me sick! I truly hope that karma catches up to them!! Save your money and buy from a reputable company!

7 March 2026
Unprompted review
Rated 1 out of 5 stars

This is why i dont like ordering online…

This is why i dont like ordering online because of people like this.. scammers and I will be reporting this to local authorities. This is a huge crime!!! Whoever is behind all of this count your days. I ordered a couch over a month and half ago and I still didn't receive anything and to the person emailing me about my order you are a total rip off and karma will return back to you for trying to get over on innocent hard working people.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst ever!!!

I ordered 2 couches over a month ago and they still have not shipped. I emailed 4 times so far checking on why they haven't shipped yet...nothing. I say SCAM!!! They won't even issue a refund and cancel the order! Don't deal with them, EVER!

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Such a scam

Such a scam! Ordered a product, canceled within 24 hours, got a cancelation response. NEVER got my money refunded and then they proceeded to charge my account monthly under helpusukeed.com for a subscription I never signed up for! Of course these scum bags don't respond to emails because they are the lowest form of human waste.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a boneless couch on 3/18/26…

I ordered a boneless couch on 3/18/26 and have received no responses back from their many email addresses I tried contacting. On 3/25/26 they have the audacity to try charging my card $39.99 for who knows what reason but I keep my cards locked. This company is a JOKE!

18 March 2026
Unprompted review
Rated 1 out of 5 stars

That darn company

You already know what goes around comes rounds just learn lesson from the experience and be aware of creative thefives yes it's double for the trouble

9 March 2026
Unprompted review
Rated 1 out of 5 stars

On Feb 6th I ordered a couch from lash…

On Feb 6th I ordered a couch from lash auras and I haven't heard anything from them. I have written many emails trying to find out when I can expect to receive the couch, still no word when I can expect to receive it. I'm very disappointed with the matter!! All I want is to either get an answer when I'm going to receive it or get a refund!! Nobody will help me at all!!

6 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a boneless cloud sofa from…

I ordered a boneless cloud sofa from lashaura and paid for it in full as of today 3/18/26 I have not received anything I sent several emails and I received an email stating that it was on the way she also stated that it wasn't lost in transit I sent another email asking for the tracking number which they have not provided I keep sending emails but all I get is they will check into it and get back to you later I have reported this to FTC and consumer affairs for investigation also they have not refunded my money. This company is nothing but a scam I also have a confirmation number and receipt

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Total rip off... Never came in the mail, twice!

Much like the other people on here I also bought 2 of these couches. The first time I thought maybe there was a delivery glitch or something may have happened but I did not save the confirmation number and didn't know what web address it was since it was a random ad that popped up so I just let that go since the couch really was only $9.99... So I ordered another one this time taking a screen shot of the confirmation number and this time expecting to receive this couch well... It's been almost 3 weeks since this transaction and like some of the other people reviewing I never received another interaction with them. No couch, no email, no nothing. Total scam I just wish I would have read these reviews first but this has made me much more skeptical of ads and I have been receiving a charge on my debit card for $44 and Its from helpusukceed.com which I've never even heard of. Who knows if these 2 are related but I have a feeling they are and now I am going to have to get a whole new debit card. What a problem ... Buyers beware of any ad that pops up on your phone ... Most are all fake or selling junk or just don't send anything at all like lashaura...

28 February 2026
Unprompted review
Rated 1 out of 5 stars

If zero stars was an option...

I ordered two of their boneless couches. Money came out of my account and I received order confirmation emails. That was the last contact I have had. I have called them, but no one ever answers. I have emailed and no one contacts me. I was so excited. Now I am disappointed. How can you run a business like that?

12 February 2026
Unprompted review
Rated 1 out of 5 stars

They took money out 3 times

They took money out 3 times. Never received. Nothing but a SCAM . Too good to be true. Do not order . I ordered 3 because they we were $9.99 each . Unreal . SCAM

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Paid for two of their boneless cloud…

Paid for two of their boneless cloud sofas. Money taken from account. No email from them for tracking number or any other emails from them. Tried contacting them and no response. Absolutely was a scam

14 February 2026
Unprompted review

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