I only started using Lashbase this year . I have ordered a couple online trainings , flexibonder, brow tint lash cleaning kits . I love the support groups and reactive CS. They have very frequent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We’re the UK’s number one lash extension brand, trusted by over 250,000 beauty professionals worldwide and recognised with multiple awards for product quality and customer service. We support lash extensions, lash lift, and brow lamination artists with everything they need, from professional-grade products and tools to industry-leading education. We’ve built a global community focused on raising standards, supporting growth, and helping artists succeed at every stage of their journey.
Contact info
LashBase Unit M4, Hazleton Interchange, Lakesmere Rd, PO8 9JU, Waterlooville, United Kingdom
- hello@lashbase.co.uk
- lashbase.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
Great company really helpful great products & customer service!
brow lamination kit and course
I purchased the brow lamination kit and course and it’s great I was surprised at what you get and the presentation of the kit and also the box with the manuals etc. I also reached out to the company for advice and I get a quick response each time. I also when I purchased the kit it came the very next day . Thankyou so much can’t wait to try it out on my clients.
I've been a customer of Lashbase for 9…
I've been a customer of Lashbase for 9 years both as a lash artist and an educator. I find them to be a forward thinking company with top notch products- informative and inspiring social media channels and attractive pricing. Their special offers are worth watching for too! ❤️ HiLashes Newry
Love LashBase
Love LashBase, their advanced pro glue is my go to and the lash lift sachets are great too!
Amazing customer service
Excellent range of products. Regular sales which is really handy and love the option of cheaper delivery when not in a rush. I’ve had a few issues with products in the past but these have always been dealt with super quickly and efficiently. Would always recommend LashBase to fellow lash techs.
Lashbase is a super helpful company
Lashbase is a super helpful company, they are committed to helping educate lash artists, they are always looking for products that can make our lifes easier! The products are of high quality and good price!
Amazing customer service the best!
Amazing customer service, the best lash company. They always go above and beyond to help you. Been using since 2020 and have loved seeing them grow and really care about their clients.
The lifted range is amazing!
Definitely recommend lashbase! Both their products and their customer service are amazing🩷 I especially love the lifted range, it always gives me amazing, consistent results
I any time I place my orders the team…
I any time I place my orders the team is so quick to send them out! They arrive super quick too. I even managed to get a free gift in the last one.
The quality of products is amazing and I’m becoming obsessed with ordering 😂
Fantastic as always
Always super fast with shipping. Products are such high quality and I have never had a single issue with anything I have ever purchased. Clients love the quality of the products I buy
Amazing products!!
I've always found lashbase products so easy to use and so reliable! I've created lash sets that have lasted 3 weeks+. The retention is amazing, I wouldn't use other lash products now! Customer service is also so fast to get back to you if you have any queries or problems, cannot fault!!
The best
I have been using LashBase products for over 3 years now and I have never changed lash brands. The products are amazing but the people are what make the brand. Anytime there is an issue - which is hardly ever - the are quick to rectify it! Always sending out little freebies in your order which is a nice touch makes you feel seen by the brand. There is a reason as to why they are the biggest lash brand in the UK!
I have used lashbase for around 5 years…
I have used lashbase for around 5 years now! I buy everything for my lash business from them. The customer service is outstanding! Lovely family run business ! Ive recently done Korean lash lift training with them too and started to offer that as a service! The team is so helpful and friendly ! They are reliable and always looking out for the customer !! Wouldn't stop elsewhere ! And even better their branding is pink !! 🥰🥰🥰
Go to site for all things lash lift
Had nothing but positive experience with Lash base. They are my go to for all things Korean Lash Lift. 💕
Been my go to for over 10 years
Been using lash base for all my lash lifting and tinting needs within my business for over 10 years now highly recommend the products and the customer service support
Lashbase have amazing customer service
Lashbase have amazing customer service, alongside amazing products. If you need help, you can contact someone very easily. They are extremely active on social media and Jamie is there at a drop of a hat to help anyone. I love their flexibonder and retention and speed booster, they come out with the most innovative unique products which really inspire us lash techs.
Very happy with the service
Very happy with the service, products quality and delivery. 100% recommend.
I’ve been a lash base customer for four…
I’ve been a lash base customer for four years! They helped me create an amazing career!!! Their products are top-tier
I have been a lash tech for 8 years and…
I have been a lash tech for 8 years and love lashes, used their products since day one! Fantastic customer service and all round amazing company. Love love love
I have used lashbase for about 10 years…
I have used lashbase for about 10 years now, their customer service is the best out of all the brands that I use in the salon, I love the surprise freebies and the inspirational quotes that I get in my deliveries, the bonus is the products are amazing. Flexi bonder is a favorite along side LBX lashes and not to mention the lifted range used for korean lash lift, I love the ideas I get from the facebook group and I love the retail! I love Jamie’s videos of encouragement also, can’t recommend enough! Thank you LashBase!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








