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Lash Ease Reviews 44

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TrustScore 3 out of 5

3.0

Cosmetics Industry
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Company details

  1. Cosmetics Industry

Written by the company

At Lash Ease, we believe beauty should be simple, safe, and effective. Our products are designed with precision and care, using smart technology to give you salon-quality results at home.

Contact info

3.0

Average

TrustScore 3 out of 5

44 reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

This company is dishonest

This company is dishonest. They take your money and do not ship the product. My order has been stuck on “shipment information received” since March 27 with no real movement.
Thea send fake or misleading tracking information and only reply with generic delay emails instead of actually shipping the item.
When I tried to contact them on Instagram, they blocked me instead of helping.

I have now raised a dispute with my bank. Do not trust this company.

27 March 2026
Unprompted review
Lash Ease logo

Reply from Lash Ease

Hi there, we take your feedback very seriously and we're sorry to hear about your experience.

We'd like to look into this straight away, but we're unable to locate your order based on this review alone. Please reach out to us at hey@lash-ease.com with your order number so we can investigate and find a proper solution for you.

Rated 5 out of 5 stars

Ease

I’ve been using Ease for curling my eyelashes for a while now and I’m very happy with the results. My lashes look noticeably curled, longer, and more defined without feeling clumpy or stiff. The product is easy to use, the effect lasts all day, and my eyes look more open and fresh. A great option for everyday makeup, especially when there’s no time for extra beauty routines.

22 January 2026
Unprompted review
Rated 3 out of 5 stars

Not as described

Not as described, not a big difference. The mascara does the work not the heat.

21 April 2025
Lash Ease logo

Reply from Lash Ease

Hi Ana,

We appreciate your feedback and are sorry to hear about your experience. Our team strives to assist every customer to the best of our ability within our policies. If there was any misunderstanding or inconvenience, we truly regret that.

The Lash Ease Team

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