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Company details

  1. Beauty product supplier
  2. Beauty supply store
  3. Health and beauty shop

Written by the company

Renowned for quality products, must-have brands and their highly rated customer service, Lash Factor has grown into one of the UK's premium professional beauty suppliers. Shop lash, brow, wax and PMU products as well as professional lighting.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

If you don’t shop here already, you need to!

I have shopped with Lash Factor for over 3 years now and they never EVER fail to provide the highest quality of customer service, products and support. There’s such a wide range of products, I can always find everything I need and more, the newest, up to date products in the industry. Delivery is always excellent, I’ve never had any issues and I’ve ordered countless times over 3 years 🥰

1 May 2023
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company, offering all the highest end brands for the beauty industry and the delivery is the fastest I’ve ever had from any supplier! Great company!

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Make Lash Factor your ‘go-to’ supplier!

I’ve shopped with Lash Factor since they only sold lash adhesive in the very early days! Now they sell an array of different brands for all beauty professionals. Shipping and dispatch is always so fast and the team are all amazing at answering any product questions.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

5* experience!

Amazing company! fantastic customer service, fast delivery times and always a great experience. Lash factor stock all the best brands and products and would highly recommend!

26 November 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and timely service.

Absolutely amazing and timely service.
They provide a huge range of products from budget to luxury, essentially everything a brow or lash artist needs.
Regular flash sales are a huge bonus and orders usually arrive within a day or two.
Nothing is too much trouble, and office staff are incredibly helpful!

26 November 2022
Unprompted review

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