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Latham's Steel Security Doorsets Ltd Reviews 

4,058
•
TrustScore 5 out of 5

5.0

Door manufacturer
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Review summary

Created with AI, based on recent reviews

Evaluating 697 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and friendly, providing excellent support throughout the process. The overall service and ordering experience are consistently described as great, with people appreciating the straightforward process and effective communication. Delivery drivers are often highlighted for their helpfulness, courtesy, and clear communication, even assisting with placement, while many are impressed with the product quality, noting doors are solid, well-built, and offer good value. However, some customers also noted concerns regarding product aspects, such as limited color choices for steel doors, issues with doors rusting over time, or occasional missing parts.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, politeness,... See more

Service

Consumers consistently report positive experiences with the service, often describing it as exceptional,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the excellent communication and... See more

Product

Customers consistently note positive experiences with product quality, describing items as strong,... See more

Order

Reviewers highlight positive aspects of the order process, often describing it as easy and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more

Company replied

Rated 5 out of 5 stars

I phoned this morning, needing a door to fit straight away. I had great help from Charlie R on the phone.who I meet later at reception he explained different types of doors and other options that c... See more

Rated 5 out of 5 stars

Good staff with help ordering as web site can be very complicated and you can get deals from staff. Highly recommend steel security doors. All our neighbours in our rural area get break-ins annuall... See more

Company replied

Rated 5 out of 5 stars

Exelent service from ordering. Verry helpfull and understanding at Lathams. Put my mind at rest with queries I had. And contact regarding order ready and delivery. The driver Lee contacted me pri... See more

Company replied

Company details

  1. Door manufacturer
  2. Door shop
  3. Door supplier
  4. Door Warehouse
  5. Industrial door supplier

Written by the company

We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.

The UK’s premium stock steel door supplier

Written by the company

Our doors are built to an unrivalled quality and offered with an industry leading warranty to match
We guarantee that our steel doors are the most competitively priced, starting at just £199.99+VAT.

Contact info

5.0

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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5.0

All reviews

(4,058)

639 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you

Thank you, Miya, for the outstanding customer service. You were incredibly helpful, professional, and made the whole experience smooth and pleasant. I truly appreciate your support.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Ordered the steel doors, received the confirmation and expected delivery timescale and everything arrived when they said it would. Delivery driver Lee was really helpful and nothing was too much trouble, backed his van to within feet of where I needed the doors. Definitely use this company again!!

20 May 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

Hi David,
Thank you for your fantastic review!

We're delighted to hear that you had a great experience from start to finish. A special thank you for recognising Lee. We'll be sure to pass your kind words on to him.

We really appreciate your feedback and are delighted to hear you'd use Latham's again!

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