Latham's Steel Security Doorsets Ltd Reviews 

Great fast service and top quality product. A friendly company to deal with.

As always the Latham security door is a first class product, the ordering process is easy and the communication throughout is great. The delivery driver , Lee, was very helpful and friendly, could not have been better.

Reviewing the experience of receiving the goods from the Delivery stage I was kept well informed on when to expect the Delivery well in advance it arrived within the allotted timeframe and I was given a further notification of precisely when it was going to be delivered and it was bang on time the delivery driver whose name is Lee helped me to then lift the door from his vehicle onto the back of my truck so I could deliver it immediately to my operatives on site 10 out of 10 service very very pleased keep up the good work and thank you again to lee the driver

Efficient, helpful and fast,
Lee (250348) called 15 minutes ahead of arrival, and offloaded helpfully.

Great company to deal with, Georgia went above and beyond to help with the order, will definitely use again

Good quality products at a very reasonable price.
Delivery made by Lee who was very pleasant and chatty and most importantly bang on time.
Will definitely be ordering from them again

Lee dropped our doors of this morning and was earlier than we were but very helpfully left them in the place we asked him to - superb service thank you

Lee theDriver was very helpful and polite explained each package and what was in there. Top service.

This is now my 4th door that we have had with them. Great quality and easy fitting. Highly recommend.

Awesome doors, awesome delivery, right on time, helpful and polite. Thanks Lee!

Lee could not have been more polite or helpful in delivering the door, which was much appreciated 10/10

Brilliant door and genuinely great service from Lee. He gave me a call about 30 minutes before arriving, which was really helpful. When he got here, he didn’t just drop the door off—he helped carry it through into my garden and took the time to walk me through all the bits and pieces, even pointing out the key support features. That’s proper customer service.

The door is now fitted and feels incredibly solid—honestly, even Eddie Hall wouldn’t get through it! With crime on the rise these days, I’d definitely recommend a Latham’s security door. It actually reminds me of those old Army armoury doors—built like a tank and feels completely impenetrable!!

Great communications and quick turnaround. Delivered as promised with great communication from Lee on delivery day to confirm address and time. Thanks

great service from jay

Quick turn around, good communication especially Lee the delivery driver giving us a heads up of what time and going the extra mile

I found my purchase very pleasnt they always got back to you promptly they have a very good selection of doors. I needed a slightly smaller size that they stocked, the delivery was prompt and they kept you informed, the door came well wrapped and pelleted, I would recommend latham steel doors. Terry

I ordered a bespoke double security door, delivery was several weeks which was fine. Payment was taken all good.
Delivery, I was informed that the door would leave the factory on the wednesday, be with me via courier on the Friday/Monday 23/3.
Arrival was on the 24th by the most unhelpfull lazy courier driver i have eve met., builders arrives on 27/3 to fit the door to find only ! part had been delivered. Builder contacted the Lathams and so did I, customer services were rude and unhelpful trying to tell me the door had been delivered, i suggested i had paid by card and would be contacting the card company to get my money back as goods ordered had not been delivered, Customer services lady said fine we will collect the 1 door, but could not say if the builders inconvinece and time wasted would be covered. She was told that i was not in to to facilitae any loading or unloading on 30 or 31/3 Then on Monday 30/3 delivery was attemted buy the same incompetent clown who delivered the first door, he eas unable to unload with the pump truck so didnt deliver. i then had a conversation with the same woman from customer services who said it was my responsability to unload it as it was a large pallet and i should have been informed of thai at point of purchase, this was after she on 27/3 that there `T.C's were curbside delivery. (she lied) Head of cust services rang as it had now been escilated, he sounded a genuine factual guy who promised the earth saying i had been misled and treatred very poorly. He promissed that on WEd AM two employees from Latham doors would drive from birmingham to chester, collect the door from the courier and del to the property around 11 am. That morning he called to say the men had been delayed and it would be there about 1 pm, fine. The door duly arrived not by a lathams van or two members their staff but by a subcontracted delivery driver on a sub 3.5 t van with curtain sides and tail lift along with a similar pump truck that the idiot courrier who had tried to deliver. this on competent guy unloaded without any issue only 14 days and a lot of phone calls from me, wasted time buy the builder and multiple lies from the customer services staff and LATHAM SECURITY DOORS. my builder was compensated £250 for his time, I was not.

Good quality door and arrived well packaged with everything that it should have. Delivery driver Lee was very friendly, helpful and efficient. Wouldn't hesitate to use this company again.