Latin America Travel Reviews 23

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel agent

Written by the company

Latin America Travel is a Cuba-specialized DMC with over 30 years of experience providing reliable, tailor-made travel services across the island. Founded in 1993 , our team combines deep local knowledge with long-standing partnerships to deliver seamless and authentic travel experiences. We design custom itineraries, coordinate private guides, manage selected hotels and casas particulares, and provide full on-ground support for travelers, agencies, and tour operators. From cultural city tours and nature excursions to multi-day programs, group logistics, and premium experiences, we ensure every detail is handled with professionalism and care. As a trusted Cuba DMC, our mission is simple: reliable operations, personalized service, and unforgettable travel experiences for every client.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and reliable

We travelled in Cuba at a very difficult time for the country, but Leidy from LAT did a great job ensuring our itinerary. Loved that she was always available, and in touch with us to ensure all was well.

10 January 2026
Latin America Travel logo

Reply from Latin America Travel

Dear Carol,

Thank you so much for sharing your experience. We’re truly glad to hear that, even during a challenging moment for Cuba, your trip unfolded smoothly. Leidy will be delighted to know her dedication and constant support made a difference throughout your journey.

We appreciate your trust in LAT and hope to welcome you back for another adventure in the future.

Kind regards,
The LAT Team

Rated 5 out of 5 stars

Every thing was perfect.Drivers was at…

Every thing was perfect.Drivers was at time, and most times, long before expected. The guides was clever and nice. Very good service at all places we stayed

2 February 2026
Latin America Travel logo

Reply from Latin America Travel

Dear Ms Hoeyem,

Thank you so much for your wonderful feedback. It’s great to hear that everything was perfect throughout your trip. We’re especially glad that our drivers were punctual and that our guides made a positive impression with their knowledge and kindness.

Knowing that you received excellent service at every place you stayed truly means a lot to us. We appreciate you taking the time to share your experience and hope to welcome you again in the future.

Kind regards,
The LAT Team

Rated 5 out of 5 stars

All orgazing perfect

All orgazing perfect. Guides and Leidy representative gave clear and perfect information Pick up for different transit 100% Different Casa’s very good accomodation All in all recomend Tour Compass

5 January 2026
Latin America Travel logo

Reply from Latin America Travel

Dear Mr and Ms Nesland,

Thank you so much for your kind words! We’re thrilled to hear everything was well organized and that our guides and Leidy’s support made your trip smooth. Great to know you enjoyed the accommodations too. We truly appreciate your recommendation and hope to see you again on another adventure!

Kind regards,
The LAT Team

Rated 5 out of 5 stars

Everything went without a hitch

Everything went without a hitch. We had a lovely time in Cuba and would recommend it others. We always felt that we were taken care of and our guide Leidy was always easy to contact through Whatsapp. We also had the travel agencys phone number but didn’t have to use it.

We always felt welcome in all the places we stayed at. We met our guide Leidy in the first morning and she explained everything about the trip. Including traveling to the other destinations in Cuba, where and when we would meet our local guides and what to expect. She also contacted us a couple of times just to check that everything is alright. I also want to thank our local guides in Havana, Viñales and Trinidad. They showed us many things we would never have found ourselves, told us the history of Cuba and about general life there. We also got tips about where to eat and where not to.

Everything was well organized and we always felt safe and taken care of.

3 December 2025
Unprompted review
Latin America Travel logo

Reply from Latin America Travel

Dear Pia,

Thank you so much for sharing your wonderful experience in Cuba!

We are delighted to hear that everything went smoothly and that you felt well taken care of throughout your journey.

We’re especially pleased that Leidy was able to guide and support you, and that our local guides in Havana, Viñales, and Trinidad helped you discover the history, culture, and everyday life of Cuba in such a meaningful way.

It’s great to know their tips and insights made your trip even more enjoyable.
Your kind words about the organization, safety, and hospitality mean a lot to us.
We will be sure to pass along your appreciation to Leidy and the local guides, who will be thrilled to know they contributed to your memorable experience.

We truly value your recommendation and hope to welcome you back for another adventure in the future!

Warm regards,

The LAT Team

Rated 5 out of 5 stars

Very happy Cuban experiences

From the start to the end, our tour in Cuba was great and went very smoothly. The guide and driver were professional and friendly.

13 November 2025
Latin America Travel logo

Reply from Latin America Travel

Dear Aaron,

Thank you so much for sharing your experience!
We’re delighted to hear that your tour in Cuba was smooth from start to finish and that our guide and driver made such a positive impression with their professionalism and friendliness.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to the team.
We hope to welcome you on another adventure soon!

Kind regards,

The LAT Team

Rated 4 out of 5 stars

very careful and attentive agency!

Very careful and attentive agency! A representative from the agency came to visit us at our accommodation and gave us a briefing of how the schedule of our trip would have worked out, and they were available over WhatsApp, and they checked on us every couple of days to see that everything was running smoothly.

13 January 2026
Latin America Travel logo

Reply from Latin America Travel

Dear Maria,

Thank you so much for sharing your experience with us!
We’re delighted to hear that our team’s attentiveness and care made your trip smooth and enjoyable. Visiting you at your accommodation, keeping in touch via WhatsApp, and checking in regularly are all part of our commitment to ensuring our travelers feel supported every step of the way.
Your kind words motivate us to continue providing personalized service and peace of mind to every guest.
We truly appreciate your trust and look forward to welcoming you again on your next adventure!

Warm regards,

LAT Team

Rated 5 out of 5 stars

It has been a wonderful Holiday

It has been a wonderful Holiday. Always felt Safe, welcome and happy. Thank You for making me feel that way - help all the way and organisation was fantastic.

13 December 2025
Latin America Travel logo

Reply from Latin America Travel

Dear Christiane Wittmann,

Thank you so much for sharing your experience with us!
We’re delighted to hear that your holiday was wonderful and that you felt safe, welcome, and happy throughout.
Our team works hard to make sure every detail is well organised and that support is always available, so it’s truly rewarding to know this made a difference for you.
We look forward to welcoming you again on your next adventure!

Warm regards,

LAT Team

Rated 4 out of 5 stars

Cuba! Just a short flight from Mexico!

Cuba was an amazing destination. Occasionally challenging, but always so interesting. A short trip but included so much in 9 days. With the exception of the first hotel in Havana and a a few disappointing meals (in government restaurants) accommodation and included meals and experiences were generally excellent! Beautiful Havana and stunning Vinales were highlights of a memorable experience.

2 November 2025
Latin America Travel logo

Reply from Latin America Travel

Hello! Thank you so much for sharing your experience with us! We’re delighted to hear that Cuba left such a memorable impression and that you enjoyed the variety of experiences packed into your 9 day trip. Havana’s charm and Viñales’ stunning scenery truly are highlights, and we’re glad they stood out for you.
We appreciate your honest feedback regarding the first hotel in Havana and the meals in government restaurants. Your comments help us continue refining our itineraries and partnerships to ensure every part of the journey meets the high standard we aim for.
It’s wonderful to know that overall, the accommodations, included meals, and experiences exceeded expectations. We hope to welcome you back for another adventure soon—perhaps to explore even more of Cuba’s hidden gems!

Warm regards,
LAT Team

Rated 5 out of 5 stars

Great advice prior to travel

Great advice prior to travel, excellent choice of hotels. Really knowledgeable guides

31 August 2025
Latin America Travel logo

Reply from Latin America Travel

Hello!
Thank you for your kind words!
We’re delighted to hear that our travel advice, hotel choices, and knowledgeable guides made your trip enjoyable.
We look forward to welcoming you on another journey soon!

Kind regards,

Latin America Travel Team

Rated 5 out of 5 stars

Everything just went totally smooth

Everything just went totally smooth, and it was a great comfort to have our contact, Leidy, that we could call any time, and she fixed anything we asked for. Although we just called her twise, because everything was under controll all the time on our journy in Cuba. Latin America Travel is so trustworthy.

27 November 2025
Latin America Travel logo

Reply from Latin America Travel

Thank you so much for sharing your wonderful experience with us!
We’re delighted to hear that everything went smoothly during your journey in Cuba and that Leidy was able to provide the comfort and support you needed.
Knowing you felt well taken care of, even with just a couple of calls, means a lot to our team.
Your trust is our greatest reward, and we’re thrilled that Latin America Travel could make your trip worry-free.
We look forward to welcoming you on another adventure soon!

Warm regards,
The Latin America Travel Team

Rated 5 out of 5 stars

Great assistance during the whole…

Great assistance during the whole journey

25 November 2025
Latin America Travel logo

Reply from Latin America Travel

Hello! Thank you so much for sharing your experience!
We’re delighted to hear that you felt supported throughout the entire journey.
Providing clear guidance and attentive assistance every step of the way is exactly what we strive for, and it’s wonderful to know this made a difference for you.
Your kind words motivate our team to keep delivering the same level of care to every client.
We truly appreciate your trust and look forward to being here for you again whenever you need us.

Rated 5 out of 5 stars

Personal attention to detail by the…

Personal attention to detail by the staff - an interesting agenda, great activities, solid choice of accommodations - all perfect.

10 October 2025
Latin America Travel logo

Reply from Latin America Travel

Dear Frank,

Thank you for your wonderful review!
We’re thrilled to hear that our team’s attention to detail, the agenda, activities, and accommodations all came together to create a perfect experience for you.
Crafting memorable journeys is what we’re most passionate about, and your kind words affirm that we’re on the right track.
We truly appreciate your trust and look forward to welcoming you again for another exceptional adventure.

Kind regards,

Latin America Travel Team

Rated 5 out of 5 stars

Everything was great!

Everything was great!
Perfect organized, very friendly people and lovely accommodations.

1 December 2025
Latin America Travel logo

Reply from Latin America Travel

Dear Julia and Joachim,

Thank you so much for your wonderful feedback!
We’re delighted to hear that you found everything perfectly organized and enjoyed the friendliness of our team as well as the accommodations.
Creating a welcoming and seamless experience for our guests is always our top priority, and it’s truly rewarding to know we succeeded.
We look forward to welcoming you back again soon for another great stay!

Warm regards,

Latin America Travel Team

Rated 5 out of 5 stars

Tourcompass and Latin American Travel

Our trip to Cuba was organized by Tourcompass in collaboration with Latin America Travel based in Havana. From the moment of booking the trip to the end we had a very pleasant experience. Tourcompass was very helpful and their mobile App gives all the details about the trip from flight to itinerary. They also helped us in obtaining Cuban visas. In Cuba we were greeted by Leidy, (her name) from LAT who had all details about us. All planned excursions and transports between towns were on time with very courteous drivers. We enjoyed our stay in Cuba. I am a photographer and had plenty of opportunities to photograph people and places.
I would certainly go again with LTA

10 November 2025
Latin America Travel logo

Reply from Latin America Travel

Dear Bharat Patel,

Thank you so much for sharing your wonderful experience! We’re delighted to hear that everything from booking to your time in Cuba went smoothly and that Tourcompass app and visa assistance made your journey easier.

It’s great to know that Leidy and our team in Havana took such good care of you, and that the excursions and transfers met your expectations with punctuality and courtesy. We’re especially pleased that, as a photographer, you found plenty of inspiring opportunities to capture Cuba’s people and places.

Your kind words mean a lot to us, and we’ll be sure to pass your feedback along to Leidy and our drivers.

We look forward to welcoming you back! Latin America Travel and Tourcompass will be pleased to assist you in planning your next unforgettable Journey!

Warm regards,

Latin America Travel Team

Rated 5 out of 5 stars

Leidy has been incredible

Leidy has been incredible! So professional and kind from the moment I arrived in Cuba. She called to welcome me on my way to the hotel - I’ve never experienced that level of service before! Leidy and team were instrumental in assisting me with my lost luggage and have provided assistance in whatever way I have needed since my arrival. I’ve been happy with my service providers and hotel choice provided by the team! Thank you for making my trip so easy and enjoyable! Totally recommend Latin America Travel Cuba! Special thanks to Leidy!

16 November 2025
Latin America Travel logo

Reply from Latin America Travel

Dear Melinda,

Thank you so much for sharing your experience! We’re delighted to hear that Leidy and our team made your arrival in Cuba feel so welcoming and supported. Going the extra mile—whether it’s a personal call or helping with unexpected challenges like lost luggage—is exactly the level of care we strive to provide.
We’re thrilled that you enjoyed your hotel and service providers, and that your trip has been easy and enjoyable. Your recommendation means the world to us, and we’ll be sure to pass along your special thanks to Leidy—she’ll be overjoyed to know her efforts made such a difference.
We look forward to welcoming you back to Latin America Travel Cuba for your next adventure!

Best regards,
Latin America Travel Team

Rated 5 out of 5 stars

Great experience

We really enjoy all the destination. Very well organized

1 November 2025
Latin America Travel logo

Reply from Latin America Travel

Thank you so much for your wonderful 5-star review!
We truly appreciate you taking the time to share your experience. It means a lot to our team to know that you enjoyed our services. If you ever plan a new trip or need assistance in the future, we’ll be delighted to help you again.

Warm regards,
Latin America Travel

Show reviews in all languages. (23 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look