Despite not getting off to a great start (late pickup) a few months back, I decided to give these guys another try however was unimpressed when they arrived late to pick up our things yet again, charg... See more
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I have found this service invaluable. My partner and I are both busy lawyers and we have a house with four teenagers and often have their friends or family staying. I use Laundromap for doing beddin... See more
Company replied
This is an excellent way to get clothes cleaned. It's so much more convenient than dropping them off personally, and collecting them within a specific window. This is especially good for those people... See more
Company replied
Laundromap truly the best dry cleaning service I’ve ever experienced and to have them pick it up and drop back perfectly is completely perfect. Congrats crew you provide an awesome service. 10/10. 👍... See more
Company replied
Company details
Information provided by various external sources
We’re committed to bringing a 5-star clean to your door. Beautifully clean clothes is just what we do – and we do it well. But we’re not just about the clothes; your feedback is what keeps us striving to do even better. In fact, your happiness informs everything that we do.
Contact info
Level 24, Tower 1, Barangaroo Avenue, 2000, Sydney, Australia
- 1800 052 863
- customercare@laundromap.com.au
- laundromap.co
4.5
Excellent
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Late arrival, charged twice and they lost my jacket
Despite not getting off to a great start (late pickup) a few months back, I decided to give these guys another try however was unimpressed when they arrived late to pick up our things yet again, charged us twice and to top it off, lost my jacket which I have no idea how I will claim compensation for. Shame on you Laundromap! Dan Carter's endorsement is not an excuse for terrible service.
26 August 2019
Unprompted review
I love using laundromap
I love using laundromap. Convenient and always great quality back
7 September 2018
Unprompted review
Reply from Laundromap
Dear Kiri,
Thank you for your review. We love doing laundry and dry cleaning and are glad to hear our convenient door to door service meets your expectations each time. Have a great day!
Reply from Laundromap
Dear Alex, Thanks for your feedback. We love doing laundry and dry cleaning. Hopefully we can free up some time for you to enjoy more important things! Have agreat weekend!
Duvet washing made easy!
With a puppy in the house on duvet cover cleaning day!, and a very wet winter, my duvet was in need of a wash. Laundromap is the easiest way to get this done. go into the App, book it and leave it out.
Brilliant service, use them for all sorts of cleaning jobs.....
Thanks
6 September 2018
Unprompted review
Reply from Laundromap
Dear Pippi, Thanks for your great feedback. Winter is certainly a great time to make use of our door to door laundry and dry cleaning service. We hope the puppy training is going well. Many thanks!
Fast
Fast, efficient, great service. Would not hesitate in recommending this service.
6 September 2018
Unprompted review
Reply from Laundromap
Thanks for your great feedback Emma. Please remember to use the Invite A Friend offer in the App when recommending our laundry and dry cleaning service to friends so you both recieve a $20 discount. Have a wonderful day!
Awesome business to deal with
Awesome business to deal with. Prompt, simple, professional and friendly.
5 September 2018
Unprompted review
Reply from Laundromap
Dear David - thanks for your great feedback. Its great to hear all your laundry and dry cleaning needs are taken care of Laundromap. Thanks for your support. Have a great day!
Love it!!!!
I’ve used Laundromap consistently for months now. Very happy with the service as well as their client service team. The team is attentive and really take in any feedback given.
Keep up the great work!!!
5 September 2018
Unprompted review
Reply from Laundromap
Dear Marsha, Thanks for your awesome feedback. We love taking care of laundry and dry cleaning and look forward to continuing to make life a little easier for you! Have a great day!
Reply from Laundromap
Dear Chris, Thanks for your feedback. Excellent service when taking care of your dry cleaning is our aim. Have a wonderful day!
Easiest laundry service in market
Easy to use service and I have recommended to my friends
5 September 2018
Unprompted review
Reply from Laundromap
Dear Chris, Thanks for your feedback. We hope to take care of your friends laundry and dry cleaning in the near future. Thanks for the recommendation!
Great service
Great service. Shirts are always clean, pressed and looked after well. Pick up & Return is always on time, sometimes even earlier. Not the cheapest service as some competitors don't charge delivery fees but it is great so I stick with them.
5 September 2018
Unprompted review
Reply from Laundromap
Dear Rick - thanks for your feedback. Taking the hassle out of dry cleaning and laundry is what we do best! We hope our door to door service has made life a little eaasier for you!
Laundromat are fantastic
Laundromap are fantastic and I don't drive around now with my clothes in my boot for a week and then forget to pick-up when I finally get there.
Picked up and dropped off at my convenience
5 September 2018
Unprompted review
Reply from Laundromap
Dear Alan, Thanks for your awesome feedback. Were sure youre not the only one who transports their dry cleaning for lenghthy periods of time! Were glad we can provide our door to door service to you! Have a great day!
would rate 5 stars except I feel that…
would rate 5 stars except I feel that too much single use plastic is used in the process and I don't know how eco friendly their dry cleaning process is
5 September 2018
Unprompted review
Reply from Laundromap
Dear Garrick, Thanks for your feedback. We aim to use as little plastic as possible but also want to deliver your clothes in pristine condition. We understand your concerns and are happy to use a suitbag in future to reduce the plastic used. Simply place a suitbag in with your next order and place a note in the Special Instructions field and we will take care of the rest. Hope this helps! Have a wonderful day!
the service it self was exceptional and…
the service it self was exceptional and the app was great although i stopped using them as they lost two of my favorite pairs of jeans.
5 September 2018
Unprompted review
Reply from Laundromap
Dear Matt, Thanks for your feedback. Were sorry to hear that you have had an issue and hope that our Customer Service team were contacted to ensure this was resolved for you. Have a lovely day.
Great and very reliable service.
5 September 2018
Unprompted review
Reply from Laundromap
Dear Amanda,
Thank you for your lovely feedback. Laundromap love taking care of laundry and dry cleaning! Its great to hear you appreciate our service. Have a great day!
you guys forgot to leave bags for…
you guys forgot to leave bags for future orders .otherwsie I love you guys
4 September 2018
Unprompted review
Reply from Laundromap
Dear Luke,
Thank you for your feedback. Our drivers will be sure to leave a free Laundromap bag with your next order.
Have a great day!
Superb service with smile!
Great service, on-time and always with a smile. Andrea provides a great service to our local residents and businesses.
4 September 2018
Unprompted review
Reply from Laundromap
Dear Katarina, We are very lucky to have Andrea looking after our Geraldton residents. Its great to hear Laundromap can take care of all your laundry and dry cleaning needs. Thank you for your support!
The best way to get your clothes cleaned
This is an excellent way to get clothes cleaned. It's so much more convenient than dropping them off personally, and collecting them within a specific window. This is especially good for those people that have a busy schedule and can just bring the bag to their place of work and place the order. Fantastic service.
3 September 2018
Unprompted review
Reply from Laundromap
Dear John,
Thank you for your awesome feedback. We love taking care of laundry and dry cleaning!
Its great to hear that we can free up time for you with our convenient door to door service.
Have a great day!
Always awesome service!
30 August 2018
Unprompted review
Reply from Laundromap
Dear Renae,
Thank you for your feedback.
We love taking care of laundry and dry cleaning and look forward to continuing taking care of yours!
Have a great day!
Excellent service
30 August 2018
Unprompted review
Reply from Laundromap
Dear Adam,
Thank you for your kind feedback.
We are thrilled to be able to take care of all your laundry and dry cleaning requirements.
Have a great day!
Brilliant service
Brilliant service, communication is excellent and always on time. Clothes laundered really nicely with crisp seems.
30 August 2018
Unprompted review
Reply from Laundromap
Dear Bryan,
Thank you for your lovely feedback.
We are thrilled that all your laundry and dry cleaning requirements were met by Laundromap.
We look forward to seeing you again soon!
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