Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendliness, and helpfulness, making every visit a pleasant and comfortable experience. Many appreciate the high quality and beautiful design of the jewelry, often highlighting its solid craftsmanship and unique aesthetic. The piercing service is frequently described as professional, painless, and delivered in a spotless, welcoming environment. However, some customers experienced issues with jewelry sizing, finding some posts too thick or earrings smaller than expected based on online images. A few also reported that 9ct gold items tarnished quickly, requiring frequent cleaning, and some customers reported issues related to the healing process after a piercing, with suggestions for adjustments in jewelry provided.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, high-quality, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their knowledge, friendliness, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality, delicate, and... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the overall process as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside. The quality and detail is stunni... See more

Company replied

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

I have had piercings in Laura’s shop, bought jewellery (across many years), had jewellery changed, just mooched.. the lot. Staff remember me even though there’s about a year between each visit, they a... See more

Company replied


Company details

  1. Jeweller
  2. Body piercing shop
  3. Ear-Piercing Service
  4. Tattoo and piercing shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

We are thrilled that you had a lovely experience with us, and we look forward to welcoming you back soon!

Best Wishes,
Team LB x

Rated 1 out of 5 stars

Gather 'round

Gather 'round, fellow gold lovers, for the tale of my expensive lesson! £130. I purchased Laura Bond's 9k solid yellow gold 8mm 18g hammered texture clicker hoop earring, expecting a lifetime of sparkle. Instead, my gold earring is heavily tarnished to a horrid, dirty copper colour.

This is the bit where I hope I can help others avoid the same mistake: if you have a tricky piercing like a daith, DO NOT buy this product or any under the label solid 9ct gold. It will tarnish and will need constant upkeep and cleaning on a regular (monthly) basis. My downfall was my own lack of knowledge on the subject: since 9ct gold is only 37.5% pure gold, the high copper alloy content means it will tarnish very quickly and require constant cleaning and maintenance to retain its shine.

When I emailed, Customer Service admitted tarnishing was normal but offered no solution beyond suggesting I buy their own £6.95 cleaning cloth. A true gold heist! Laura Bond, please put on your product page that solid 9ct gold needs attention and is high maintenance and not suitable for piercings that will need a professional to remove it for you while you clean it with a cloth.

Now if you'll excuse me, I have a £130 ugly copper hoop to stare at.

Order No: #LB33534

4 November 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Sam,

We appriciate your feedback and we’re sorry to hear you’re disappointed with your purchase and our latest correspondence.

As mentioned in our emails, tarnishing is a natural process for 9k solid gold jewellery, particularly for earrings worn continuously in piercings. Factors like skin pH, skincare, and natural oils can accelerate this over time. However, it's not permanent and a gentle clean and polish with a cleaning cloth will restore its original shine.

We also have detailed information on tarnishing and care under the fitting & caring for your jewellery section on our website. We do stand by the quality of your piece and are confident that with a quick clean and polish, your hoop will return to its beautiful gold finish.

Best wishes,
Team LB

Rated 5 out of 5 stars

beautiful shopping experience on-line

purchased a stud for my helix. the longer screw head makes it easier to fit - still fiddly though. i also bought a hoop charm for my husband. the shop has so many beautiful things to look at. efficient delivery. its my 3rd or 4th time shopping here and i'll be back for more! thank you.x

3 November 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hello,

Thank you so much for your fantastic 5 star review! We can't wait to see what you purchase next!

Best wishes,
Team LB x

Rated 5 out of 5 stars

I wouldn’t dress my ears with anything else

As usual my Laura Bond experience was amazing, the most difficult bit was deciding which stud to go for. I decided on the tear drop shape as I’d been having snagging difficulties with my current flat helix stud. It did not disappoint, it was small and dainty and exceptionally smooth and my clothes no longer snag when I’m getting dressed. Thanks Laura Bond.

27 October 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Donna,

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that our tear drop stud is the perfect shape for your helix and stopped the snagging issues you were having.

Best wishes,
Team LB x

Rated 5 out of 5 stars

This was my 9th piece

This was my 9th piece, I think?! Fabulous as always, such great quality and designs and the membership points are an amazing bonus 😊

27 October 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Maria,

Thank you so much for taking the time to leave us a wonderful 5 star review. We are so thrilled to hear that you always have a fabulous experience with us and we can't wait to see what you choose for your 10th piercing with us!

Best wishes,
Team LB x

Rated 5 out of 5 stars

I really love Laura Bond

I really love Laura Bond. My new earring is the high quality I’m used to with LB and such a gorgeous design! I love the heart shaped back - it is so, so much easier to grip than other types, makes it a doddle to fasten and loosen. I don’t think I’m going to bother buying earrings from anywhere else.

3 November 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Daisy,

Thank you for taking the time to leave us a lovely review. It makes us so happy to hear that you love our flat back heart design and can't wait to see what you add to your collection next!

Best wishes,
Team LB x

Rated 5 out of 5 stars

I popped in to do some window shopping…

I popped in to do some window shopping and to get a bit of advice regarding a pre-existing piercing. The ladies were so friendly and welcoming and were able to stretch an old piercing and fit a new piece there and then. They talked me through after care and I’m so happy with the result. Looking forward to buying my next piece!

20 October 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Erin,

Thank you for your wonderful review! We are so happy to hear that you had a great experience with us and we can't wait to see what you choose as your next piece.

Best wishes,
Team LB x

Rated 5 out of 5 stars

Remember the name, Bond, Laura Bond.

A wonderful birthday treat for my daughter, who wanted to create a stack.
Staff were knowledgable about their stock, very helpful and so friendly making the whole experience extra special.
My daughter loved the end result, and can’t wait to add more, top marks to Laura Bond!
Thank you !

25 October 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Paula,

Thank you so much for visiting us with your daughter for her birthday treat. We are so glad it was a special experience for you both and can't wait to welcome you both back in the future!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Lovely ladies

Lovely ladies, fabulous service!

25 October 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Claire!

Thank you so much for taking the time to leave us a review. We are so glad you loved the service when you were in with us.

Best wishes,
Team LB x

Rated 5 out of 5 stars

I just happened to pass by the shop and…

I just happened to pass by the shop and saw how beautiful it was from the outside and just had to go in. I had been wanting to change out a few pieces but could never find any that I liked. The staff was so welcoming and helpful. They helped me pick the most beautiful jewelry for my nose and tragus. They changed them out for me as well. Every moment of my visit was wonderful. I tried to go back a few days later but sadly they were closed.

16 October 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Ashley,

Thank you so much for your amazing 5 star review! We are so glad that you found some pieces you loved for your nose and tragus. We hope to welcome you back into our boutique soon.

Best wishes,
Team LB x

Rated 5 out of 5 stars

Lovely store and experience

Such a lovely experience getting a piercing in Laura Bond’s shop. The store is beautiful, the staff were all lovely and helpful, and my piercer made me feel looked after. Also a STUNNING selection of earrings for piercing. I will absolutely be going back for more in the future.

15 October 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Kirsty,

Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that you had a lovely experience with us and can't wait to welcome you back into our boutique in the future.

Best wishes,
Team LB x

Rated 5 out of 5 stars

Gorgeous jewellery & lovely service

Gorgeous jewellery. I had a newish piercing and it had been inflamed so I wanted a flat back stud. I found a lovely piece and had it fitted and the inflammation went alsmoag immediately and now I have this gorgeous new earring. Also saw another few gorgeous pieces for my Xmas list!

15 October 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Josephine,

Thank you so much for your wonderful 5 star review! We are so glad that our flat back stud helped with your inflammation.

Can't wait to see what you get from your Christmas list!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful jewellery

Found just what I was looking for with Laura Bond
Nice quick delivery
Beautiful jewellery

13 October 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Debs,

Thank you so much for taking the time to leave us a review.

We are so glad you love your new jewellery and that you received your order quickly!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Stunning huggie earrings

Stunning huggie earrings. Great quality and reasonably priced.

7 October 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Michelle,

Thanks so much for leaving us a review. We're so glad you're happy with the quality and price of our jewellery and can't wait to see what you pick next!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Great quality jewellery

Always great quality jewellery and efficient service. Loving the new Dark Romance collection. Hoping it doesn’t sell out before I can save up for my next purchase from it!

1 October 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Mel,

Thanks so much for your lovely review! We're so glad you love the new collection and we're sure you'll be able to shop your favourites soon!

Team LB x

Rated 5 out of 5 stars

Can't fault anything about it

The staff were very welcoming when I went in. I hadn't decided to get a piercing - I'd been considering it for a while and had a number of questions to ask. I also wanted to see the jewellery close up.
I was given comprehensive, honest answers to all my questions and was under absolutely no pressure. I went ahead and got it done. I'm so glad I did.
The whole experience was really pleasant - even fun. All the girls were lovely. Professional, helpful and patient. I'll be getting another.........

25 September 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Thank you so much for your lovely review and braving a visit for a piercing! We're so glad you felt comfortable and cared for during your appointment.

We're looking forward to your next visit!
Team LB x

Rated 3 out of 5 stars

9carat White Gold Aphrodite Vine leaf

The earrings from Laura Bond exceptional except for this particular item. Beautifully designed, excellent colour for white gold but there is a problem with them. The leaves on the earrings don't go all the way around, it's only half way. Therefore, you will find the design will eventually move around to the bare white gold metal and the vine leaves half way down not revealing the whole earring design. If the vine leaves went a fraction more to the back part, this will give no room to move around to the bare metal but to show the full design. I have to keep turning the vines upward in order for my friends to see the design. Therefore, I'm keeping the earrings to give to my niece for Holy Communion next year.

2 October 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there!
Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you love the design and colour of your Laura Bond earrings - we truly appreciate your kind words.

We’re sorry to hear that the placement of the vine leaves hasn’t met your expectations. We’ll be sure to pass this along to our design team for future considerations.

It’s wonderful to know you’re keeping them as a special gift for your niece’s Holy Communion - what a thoughtful gesture. If there’s anything else we can do for you in the meantime, please don’t hesitate to reach out.

Best wishes,
Team LB x

Rated 5 out of 5 stars

A great range of piercings

I am delighted to have discovered the Laura Bond range of jewellery, which caters for the variety of piercings. My first purchase was a 14k solid gold clicker hoop earring as a Christmas present for my sister and I already have further purchases lined up for myself. The rewards system is great, enabling customers to accrue points for substantial money off and the delivery was very prompt. The website is well presented, with images for each item being shown as a piercing in a variety of positions in the ear to determine size and those images in turn provide more ideas for additional earrings which complement each other. My only regret is not living in Edinburgh to visit the store to browse in person!

26 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there!

Thank you so much for leaving us such an amazing review! We're so happy you had a great experience shopping with us and are happy with not just your clicker hoop but also our loyalty club and website.

We hope you get to visit our boutique one day!
Team LB x

Rated 5 out of 5 stars

Amazing!

Every time I visit Edinburgh I always get a new piercing done! I absolutely love the jewellery and the team are also amazing and really friendly!

Totally would recommend xx

26 September 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Sue,

Thank you for visiting our boutique and taking the time to leave us a review! We're so glad you had a great experience with our team.

We hope to see you again soon!
Team LB x

Rated 5 out of 5 stars

All the way from Colorado

Came all the way from Colorado just to get a piercing with Sarah ;). Wonderful place, beautiful jewelry, and such an easy and comfortable experience. Thank you, Sarah - I'll see you the next time I'm in town!

25 September 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Misty,

Thank you for your fabulous review and visiting us from such a long way away! We're so glad you had a great experience with Sarah and enjoyed your visit.

We're looking forward to seeing you again soon!
Team LB x

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