Laura Geller Beauty Reviews 20,520

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the makeup, noting that items are effective, easy to apply, and feel lightweight on the skin. Many appreciate the natural finish and how well the products blend, making them suitable for various skin types and ages. The user experience, from ordering to product application, is frequently highlighted as positive and straightforward. However, some people experienced issues with their orders and delivery services, with a few mentioning delayed shipments or receiving incorrect or broken items. There were also occasional reports of products not performing as expected, such as foundations not providing sufficient coverage or causing allergic reactions, and some customers found certain products lacked pigment or did not match online descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality and effectiveness... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the makeup and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering,... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise the fast delivery, with some... See more

User experience

People report positive experiences with user experience. Many customers find the website easy to manage,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have ordered twice. Delivery is pretty quick and products are good. Ive got the brightening powder which is good for everyday and the coloured powder foundation which is good for full make up. Dont fe... See more

Company replied

Rated 4 out of 5 stars

I have used the powder make-up each day and like it, however I am still applying a liquid foundation first to cover spots. The mascara was not described as being a tubing product. I have tried other... See more

Company replied

Rated 4 out of 5 stars

I purchased the Double Take foundation but found it a bit heavier than I like. However, I like to wet my small brush and dab the foundation over my nose as that part has large pores and this foundati... See more

Company replied

Rated 4 out of 5 stars

The foundation (baked balance-n-brighten) was delivered quickly however I tested a bit on my wrist first (thankfully) and came out in a rash. I have never had a reaction like that to anything in my al... See more

Company replied


Company details

  1. Cosmetics shop

Written by the company

At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!

Return Policy

No Questions Asked Returns

We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked! Return Portal: https://returns.laurageller.com/#/

Contact info

3.9

Great

TrustScore 4 out of 5

21K reviews

5-star
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Rated 3 out of 5 stars

Disappointed

The main set arrived smashed in the post. I was given a part refund. However the amount did not cover the cost for me to reorder. I was told I would get a call from customer service. That never happened.
Disappointed.

1 April 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

We hear you, and we are so sorry for the 'run-around'! A smashed order is never the experience we want for you. To make up for the wait and the missed call, we have already refunded the remaining value of your order so you can reorder your favorites without worry. Just a heads-up: it can take up to 14 business days for the credit to show up, depending on your bank's processing times. If it doesn't appear by then, a quick call to your bank should help clear things up! Thank you for letting us be a part of your day. If you need anything else at all, we would be absolutely delighted to hear from you at info@lauragellerbeauty.com. We’re always here with a smile and a warm welcome to help you keep on glowing!

Rated 1 out of 5 stars

Don’t bother with the refund policy

Don’t bother with the refund policy, it’s not real. They charge you shipping and handling for the refund and don’t provide a receipt of what they refunded. Paid $40.65, refunded $19.xx.
And let me keep their crappy makeup.

27 March 2026
Unprompted review
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi, Jo. We sincerely apologize that our return process felt misleading; that is never our intent. We want to make sure you aren't left feeling disappointed by the service you received. To ensure we have resolved this properly for you and to provide the documentation you need, please reach out to our team at info@lauragellerbeauty.com. Thank you for giving us the chance to fix this. Please know that we are committed to making this right, so whenever you need clarity on an order or a helping hand with our policies, reach out to us. We’re here to ensure you feel valued and heard every step of the way!

Rated 5 out of 5 stars

Excellent products

Excellent products, seamless delivery.

17 November 2025
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Reply from Laura Geller Beauty

We truly appreciate you taking the time to share your experience! At Laura Geller Beauty, we strive to provide not only excellent products but also a stress-free shopping journey from start to finish. Knowing that your delivery was seamless truly makes our day. Should you ever have questions about your routine or require any assistance with a future order, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to helping you glow for years to come!

Rated 5 out of 5 stars
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Reply from Laura Geller Beauty

This truly makes our day! We truly believe that great beauty products should be paired with even better support, so it is heartening to know our team hit the mark for you. We take immense pride in making sure every customer feels heard and valued. If you ever have more questions as you explore our collection or need any further assistance, please feel free to reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you as part of our Laura Geller family!

Rated 5 out of 5 stars

Satisfied Customer

Great products. Sale prices are excellent.
Love Balance and Brighten and eyes French Vanilla highlighter.

24 February 2026
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Reply from Laura Geller Beauty

We are so thrilled to hear that you’re loving your Laura Geller favorites! Balance-n-Brighten and our French Vanilla highlighter are truly iconic for a reason. They provide such a beautiful, effortless glow. We also love hearing that our sale prices made your haul even sweeter, as we strive to make high-quality beauty accessible to everyone. If you have any questions about how to pair these with other products or need any assistance, please reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you glowing with us!

Rated 5 out of 5 stars

Excellent product and so glad I decided…

Excellent product and so glad I decided to try it. Great quality and easy to use.

5 April 2026
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Reply from Laura Geller Beauty

We are so incredibly happy that you decided to give us a try! There’s nothing we love more than hearing that a new customer has discovered the quality and ease of Laura Geller Beauty. It’s our mission to make beauty effortless and enjoyable for everyone, so knowing you’re pleased with your results truly makes our day. If you have any questions as you continue to explore your new favorites or if you need assistance with anything at all, please feel free to reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we are so glad to have you in our beauty family!

Rated 5 out of 5 stars

I am very pleased with the products I…

I am very pleased with the products I have used.

3 December 2025
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Reply from Laura Geller Beauty

Thank you so much for your kind words! We are truly delighted to hear that you are pleased with the products you’ve used so far. Our goal at Laura Geller Beauty is to create high-quality formulas that make you feel confident and beautiful every day, so knowing we’ve met your expectations means the world to us. If you have any questions as you continue to explore our collection, or if you need assistance with anything at all, please feel free to reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you with us!

Rated 1 out of 5 stars

I don’t like it

I don’t like it, also i just was
change again I will like to get a refund.. thank you

27 March 2026
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Reply from Laura Geller Beauty

Hi Cary,

Thank you for reaching out. We are very sorry to hear that the product did not meet your expectations, and we appreciate the opportunity to address your concerns.

Regarding your request, please note our return policy: if you are unhappy with any item(s) you have received, we will gladly exchange or refund the items and sales tax, minus the shipping charges, for requests made within 30 days of purchase.

To ensure a fast resolution and to finalize your request, we highly recommend reaching out to our customer service team via Live Chat. Our representatives are available 24/7 and are ready to assist you immediately with the next steps. Thank you for your patience and for giving us the chance to make this right.

Rated 5 out of 5 stars

Love the foundation!

I think I have finally found a foundation that works on my skin! I’ve never felt comfortable wearing foundation and have always looked for something sheer that looks more natural. The Laura Geller foundation allow me to to attain that look.

26 April 2026
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Reply from Laura Geller Beauty

Thank you so much for sharing your story! We believe that makeup should make you feel like the best version of yourself, not like you're wearing a mask. We are delighted that our foundation has given you the confidence and comfort you deserve with a beautiful, natural-looking glow. Should you ever have questions about your new routine or require any assistance at all, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to helping you stay beautifully you for a long time to come!

Rated 5 out of 5 stars

I love this product and I highly…

I love this product and I highly recommend you try it. I feel so pretty and confident and I think you will love it as well.

25 February 2026
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Reply from Laura Geller Beauty

This truly brings a smile to our faces! At Laura Geller Beauty, our greatest goal is to help you feel pretty and confident in your own skin, so hearing that you’ve achieved that is the best compliment we could receive. Thank you so much for recommending us to others; your support means everything to our community. If you ever have any questions or need assistance as you continue your beauty journey, please feel free to reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we are so honored to have you glowing with us!

Rated 5 out of 5 stars

Great, easy to use product!

Nice light coverage that lasts through out the day. It doesn’t settle into fine lines and is easy to apply.

2 December 2025
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Reply from Laura Geller Beauty

We are so happy to hear this! At Laura Geller Beauty, we specifically design our formulas to celebrate your skin without settling into fine lines, so knowing you’ve achieved that smooth, lasting finish is wonderful. We believe makeup should be easy to apply and even easier to wear all day long. If you have any questions about your routine or need assistance with your next favorite find, please reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you glowing with us!

Rated 4 out of 5 stars

I love all the products but I am not…

I love all the products but I am not happy with one of the lipstick colors because it is hard to choose online. Oh well. That is the chance you take buying makeup this way.

5 April 2026
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Reply from Laura Geller Beauty

We are so glad to hear that you love your other Laura Geller products, but we’re sorry to hear that your new lipstick shade wasn’t quite what you expected! While we know choosing colors online can be tricky, we don’t want you to feel like you have to settle for a 'chance' that didn't pay off. We want you to love every single item in your makeup bag! If you reach out to us at info@lauragellerbeauty.com, we are more than happy to assist you with a resolution or help you find a shade you'll truly adore. We’re so grateful to have you in our beauty community!

Rated 5 out of 5 stars

Wonderful products for mature women

Wonderful products for mature women. I absolutely love Laura Geller products. I will be a forever customer!

23 March 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Thank you so much for your wonderful feedback! We believe that beauty only gets better with age, and we are dedicated to providing the high-quality products that mature women deserve. We are so happy to hear that you’ve found so much to love within our collection. Should you ever have questions about a new product or require any assistance with an order, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to helping you glow beautifully for years to come!

Rated 5 out of 5 stars

I’m so happy I found and ordered Laura…

I’m so happy I found and ordered Laura Geller cosmetics! I love everything and my skin looks fantastic!

1 April 2026
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Reply from Laura Geller Beauty

Thank you so much for the glowing review! We believe that makeup should be skin-loving and result in a look you truly love, so hearing that your skin looks fantastic is the best news. We are honored that you chose to order with us and are so pleased that you’re enjoying every product. Should you ever have questions about your routine or require any assistance, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to being part of your beauty journey for a long time to come!

Rated 5 out of 5 stars

Shopping at Laura Geller Beauty

Easy to order, great variety of products. Quick shipping.

29 March 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

We truly appreciate you taking the time to share this! At Laura Geller Beauty, we strive to provide a seamless shopping journey from the moment you browse our variety of products until they arrive at your door. Knowing your experience was quick and easy makes our day. Should you ever have questions about which product is right for you or require any assistance at all, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Laura Geller products basically sell…

Laura Geller products basically sell themselves. I have never been disappointed with any order I’ve ever made. Will continue to order as needed also because their products are great and reasonably priced !

30 January 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

This is music to our ears! Thank you so much for your long-standing support. We are so proud to hear that we have never let you down. That is exactly the kind of experience we strive to provide for every member of our community. We believe that high-quality beauty should always be accessible and reasonably priced, so we’re thrilled that you feel the value in every order. If you ever have questions as you continue to shop with us, please reach out to info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to being your go-to beauty destination for years to come!

Rated 4 out of 5 stars

I love the product

I love the product, but the lids fal of the make up and the brushes. But I still buy it and I like it. I just think they need to maybe make him a little more sturdy so that the lid to the makeup don’t fall off I had to use tape to hold it together and it’s not the first time that happened. The last batch I bought same thing.

1 December 2025
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Reply from Laura Geller Beauty

We truly appreciate you sticking with us, even when our packaging didn't meet our usual standards. We are thrilled you love the makeup, but we are truly sorry for the frustration with the packaging. You deserve products that are as durable as they are beautiful! As a token of our apology, we have already processed a complimentary gift for you to enjoy. We hope this makes your day a little brighter! If you have any other questions or need further assistance, please don't hesitate to reach out at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you in our family!

Rated 5 out of 5 stars

Fast service…

It was easy to find the makeup I wanted and delivery was fast.
However, the foundation does settle in my fine lines.

27 March 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

We truly appreciate your feedback! It’s great to know that our ordering and shipping process worked seamlessly for you. We are concerned to hear that the foundation isn't sitting quite right on your skin, as we strive for a smooth, flawless finish for all our 'Geller Gals.' Please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you with a resolution or provide personalized recommendations to ensure you feel confident and beautiful. Your satisfaction is our top priority!

Rated 5 out of 5 stars

My chat person resolved my issue very…

My chat person resolved my issue very quickly and was pleasant

4 April 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Thank you so much for the kind words! We are thrilled to hear that our chat team was able to resolve your issue quickly and pleasantly. We take great pride in our customer support, and knowing that our team made your experience easier truly makes our day. Our team loves connecting with our community and making sure every 'Geller Gal' is taken care of with a smile. If you ever need anything else as you enjoy your Laura Geller favorites, please don't hesitate to reach out to us again at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you in our beauty family!

Rated 5 out of 5 stars

I am very happy with the tinted…

I am very happy with the tinted moisturizer and love the cream blush. My face looks natural and it’s light on the skin as I like it.

28 March 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Thank you so much for the lovely feedback! There is nothing better than a product that feels as good as it looks. We are delighted that our Tinted Moisturizer and Cream Blush are giving you the light, natural finish you prefer. You deserve to feel comfortable and confident in your skin every single day! Should you ever require any assistance or want recommendations for your next favorite find, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to helping you keep that gorgeous glow!

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