I have received a package but it is definitely not the dress pictured, does not have ANY embroidery or the double stitching on the front & is made from very cheap fabric & poorly finished. I did not e... See more
Company replied
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See what reviewers are saying
I received the item after 2 months from the order, the item is not excellent quality, but it’s ok. The client service is really the best: you can write anytime for any question, they Will always be at... See more
Company replied
Beware ordering from Lavechic. In the picture, the outfits look beautiful. It's so cheap. And when you put it on, it looks like rags I was going to return the item but they don't pay for shipping.... See more
Company replied
This company is not professional at all and has the worst customer service never mind to mention extremely poor quality of clothes. I ordered 3 dresses back in November and spent a lot of money, t... See more
Company replied
Company details
Written by the company
Lavechic is an online fashion company founded in 2020. We offer a wide range of fashion-forward apparel that caters to women of all ages. Our product line is carefully curated to evoke a sense of adventure and wanderlust with a curated selection of clothing and accessories, we're your go-to for chic, travel-inspired style. Wear Your Shine-Endless Vacay Styles in One-Stop.
Contact info
30 N Gould St, 82801, Sheridan, United States
- info@lavechic.com
- lavechic.com
Breach of guidelines
Delivery takes weeks to come
Delivery takes weeks to come. Order is shipped from china. Overpriced items. Avoid Avoid Avoid.
3 December 2025
Unprompted review
Reply from Lavechic
Thank you for sharing your unpleasant shopping experience in the comments. We sincerely apologize for the long delivery time, the product price, and the unsatisfactory experience; this is certainly not the service we wanted to provide. To help you understand your order details as quickly as possible and provide proper assistance, please send your order information to info@lavechic.com. A dedicated person will follow up on your request. Thank you again for your feedback; it will help us continuously optimize our processes and strive to bring you a better experience.
Very nice😍😍😍😍😍😍😍😍😍
2 December 2025
Unprompted review
Reply from Lavechic
Thank you for your five-star review! We are so happy to see you express your love for the product with so many hearts! "So beautiful!" is our greatest encouragement, and we look forward to bringing you the same wonderful shopping experience next time!
I received my dress it is exactly what…
I received my dress it is exactly what I ordered, I normally wear a medium but this dress is so small I can’t get it on. Evidently the sizing is wrong I need an extra large considering how small this medium is.
I need to return it and can get no response from them.
I can’t afford to buy dresses that don’t fit without a return so I can reorder!
Sherry Laughlin
1 December 2025
Unprompted review
Reply from Lavechic
Thank you for your feedback, and we sincerely apologize for the sizing issue and communication difficulties you encountered. Our customer service email address is service@lavechic.com. Please send your order details and the problem you encountered to this email address, and we will prioritize processing your exchange or refund. Regarding this unpleasant shopping experience, we have already checked our sizing standards and optimized our customer service response process. Thank you for your feedback, and we look forward to resolving this issue for you satisfactorily.
Scam-What they advertise and show is…
Scam-What they advertise and show is not what they send. You have to pay for the return which is outrageously expensive-To China-Do not trust this company-They offered me a 55% refund in the end without sending it back and used the excuse that the wrong product was sent-acted like they were doing me a favor.
17 November 2025
Unprompted review
Reply from Lavechic
We have received your feedback and take it very seriously. We sincerely apologize for the discrepancy between the product and its description, the inefficient return process, and the issues with customer service communication. We have immediately launched an internal investigation. Your feedback is crucial for us to optimize our product descriptions and customer service processes, and we will make thorough improvements to prevent similar situations from recurring.
Wedding guest
I ordered a dress from this site and I should have read the reviews before ordering … I know I’m going to be disappointed
1 December 2025
Unprompted review
Reply from Lavechic
Thank you for your honest feedback. We sincerely apologize that this dress did not meet your expectations for the important occasion. We have fully recognized the problem and have immediately initiated product review and process optimization. Please contact our customer service at info@lavechic.com, and we will provide you with a personalized solution. If you would like to trust us again, we would be happy to recommend a more suitable style for you.
Very nice dresses
Ordered the midi corduroy dresses, lovely quality and customer service excellent.
4 November 2025
Unprompted review
Reply from Lavechic
Thank you so much for your recognition of our dress and your positive feedback on our customer service! Quality and service are our core principles, and we're delighted you had a positive shopping experience. If you have any questions or suggestions regarding the product, please feel free to contact us. We look forward to your next visit!
Horrible!!!
Had to choice 1 star cause the option for 0 was not there ! DO NOT BUY FROM THUS PLACE !
the quality is terrible and looks so cheap. You would think paying $50 - $60 for a dress it will be decent . Nope the material is like the clothes you wipe your counter with ( the cheap ones) if you need to return to have to pay for it ( going back to China) and then they can refund you 30% so it makes no send to return . I threw mine in the garbage because that’s how terrible it is . Can’t even give it to goodwill.
24 November 2025
Unprompted review
Reply from Lavechic
We are deeply sorry for the terrible shopping experience you had. We have carefully noted down the issues you raised. Regarding the product quality issue, we will immediately communicate with the supplier to strengthen our quality control and prevent similar situations from happening again. We are sincerely sorry for the inconvenience caused by our return policy and will review and optimize it to provide customers with more reasonable and considerate services. Although you chose to throw the dress away this time, we still hope to have the opportunity to make amends. If you would like, we can offer you a coupon of a certain amount to facilitate your purchase of our products again. We also hope you can give us a chance to improve and regain your trust. We apologize again for the inconvenience caused.
Cheap Clothes
Cheap Clothes. I brought the vintage suede brown trench coat. When I took it out the plastic it’s not suede. It’s faux suede. That was not described in the clothing detail. It says high quality suede! I immediately emailed them 11/22 and I emailed them again today 11/23 requesting a refund and to return. I’m waiting for a response for instructions to return. I should have googled the reviews before purchasing, also viewers this is a China own company with cheap quality clothes that looks nothing like the photo!
22 November 2025
Unprompted review
Reply from Lavechic
We sincerely apologize for the unpleasant shopping experience. We have received your feedback and are deeply sorry that the product material did not match the description. We are currently urgently verifying the relevant procedures and will provide you with a satisfactory response and solution as soon as possible. Regarding your refund and return request, we will process it for you according to relevant regulations and procedures, striving to resolve the issue as quickly as possible. At the same time, we will strengthen our control and review of products to prevent similar situations from happening again. Thank you for pointing out the problem in our store; your feedback is very important to us. If you have any further questions or suggestions, please feel free to contact us. We apologize again for any inconvenience caused.
DO NOT ORDER from this company
DO NOT ORDER from this company. Dress not as described. Dress is described as a “belted dress”, but arrived without a belt. Contacted them immediately to return and they stated that I would have to pay for shipping again. $20 worth. They wouldn’t even send me the missing belt. NEVER AGAIN!!
17 November 2025
Unprompted review
Reply from Lavechic
Dear Customer,
Thank you very much for your feedback. We sincerely apologize for the unpleasant shopping experience this has caused. We have received your feedback regarding the dress not matching the description and the return issue, and will immediately launch an internal investigation.
Regarding the additional $20 shipping fee and the missing belt, we will verify and process your request as soon as possible. Please send your order number and relevant communication records to info@lavechic.com so that we can resolve your issue more efficiently. We are committed to providing you with a satisfactory solution and striving to regain your trust.
We apologize again for the inconvenience caused and look forward to resolving your issue properly.
Wishing you a pleasant life!
Very high price for very low quality of…
Very high price for very low quality of product, different from what was advertised. The return policy makes it impossioble to return and you can only expect a partial refund to the max!
11 November 2025
Unprompted review
Reply from Lavechic
We are truly sorry for causing you such a frustrating experience. We have immediately noted your feedback regarding the high price, poor quality, and difficulty in returning the item, and will investigate thoroughly. Going forward, we will strictly control product quality, optimize our pricing strategy, and improve our return policy to make the rules clearer and more user-friendly.
For your shopping experience, we will provide you with a store coupon for your future purchases. We also kindly ask for another chance to prove ourselves. If you have any thoughts or suggestions, please feel free to let us know. We will definitely strive to improve, and we apologize again for any inconvenience caused.
Zero stars.
Zero stars.
Extremey poor quality.
These are scammers from China. They know that the return costs are € 63 and that no one will return the goods. So it's quick money for them.
19 November 2025
Unprompted review
Reply from Lavechic
Dear customer, we are very sorry for your unpleasant shopping experience. We have noted the issues you raised and will investigate immediately. We are deeply sorry for the inconvenience caused by the product quality. Regarding the high return fees, we will review our relevant procedures and policies to see if there is room for improvement to protect your rights. We will continue to communicate with you to resolve this matter and hope to do our best to make up for this mistake and regain your trust.
Zero stars
Zero stars! This company is fraudulent in their advertising. Ordered a Thanksgiving dress, belt and necklace. Received a polyester potato sack that was not even close to what was pictured online. Belt was plastic and the “necklace” was basically gold, plastic beads. Paid $140! Had a similar experience to others when I requested a refund. A “person” named Lin Lin told me I could either get a 30% refund + 40% off more merchandise or I could pay the cost to ship back to China and they MAY issue a refund. I have reported them to the FTC, and disputed through my credit card company. Do not purchase from them!
19 November 2025
Unprompted review
Reply from Lavechic
Hello, we are deeply sorry to see your comment. The situation you experienced is completely inconsistent with our standards for service and product quality. We have immediately recorded your feedback and submitted it to the relevant departments for a thorough investigation.
We understand that false advertising and receiving the wrong product seriously harmed your rights and damaged your trust in us. Regarding the refund issue, we will reassess and optimize our processing procedures to ensure you receive the refund you are entitled to. At the same time, we will strengthen our product display and quality control, adding multiple review steps to ensure that the product you see and receive is consistent. We will also regularly provide you with feedback on our improvement measures and results, hoping to regain your trust.
Dress came as described and fast
Dress came as described and fast! Great fit! Would purchase from them again
12 November 2025
Unprompted review
Reply from Lavechic
Thank you so much for your positive feedback on our products and services! We are committed to providing customers with high-quality products that match the description, as well as an efficient logistics experience. The proper sizing you mentioned is also a crucial aspect we pay close attention to. We look forward to your continued support, and please feel free to contact customer service with any questions.
I wouldn’t even rate this place I…
I wouldn’t even rate this place I ordered 2 items and only one came in a month later after paying express shipping i emailed so Mandy times and they kept saying the same thing it’s not a real company !!!! STAY AWAY IF U WANT YOIR MONEY OR GET THE ITEMS YOU PAID FOR ..also poor poor quality not like the pics
4 November 2025
Unprompted review
Reply from Lavechic
Dear Customer:
We are deeply sorry for the unpleasant shopping experience. We sincerely apologize for the delayed shipping, receiving only a partial order, and the discrepancy between the product and the pictures.
We have carefully recorded your feedback and will immediately investigate. If you wish to resolve issues related to shipping or delivery costs, please email [info@lavechic.com] with your order number and other relevant information so we can process your request quickly.
Regarding product quality, we have begun a rigorous review of our quality control processes to prevent such incidents from recurring. Your mention of an "unofficial company" is likely a misunderstanding; we operate legally and compliantly, and can provide relevant certifications if needed.
As a token of our apology, we are willing to offer coupons or discounts as compensation. Please feel free to contact us if you have any other needs or questions.
We apologize again and thank you for your feedback. We will strive to improve!
ZERO STARS
ZERO STARS! Unable to return unless you are willing to pay the postage to China! Return policy is misrepresented on their site! They will not refund your money. COMPLETE SCAM! Also, paid for express delivery and it didn't arrive for 2 weeks! Don't fall for it! LinLin will try and negotiate with you (don't think this is a real person!).
11 November 2025
Unprompted review
Reply from Lavechic
Dear customer, we sincerely apologize for your unpleasant shopping experience. We have noted your feedback. Regarding the return policy and shipping costs, we will immediately conduct an internal investigation. If any discrepancies are found, we will actively rectify them.
Regarding your failure to receive your expedited order, we will immediately communicate with the logistics company to determine the specific reason and resolve it as soon as possible. We will also verify and investigate the LinLin-related issues you mentioned.
We always prioritize customer satisfaction and will do our best to compensate you for any losses incurred. We will also continuously optimize our services to prevent similar issues from recurring. We sincerely apologize again and hope to gain your understanding. We hope to have the opportunity to resolve your issue and regain your trust. If you have any further questions or needs, please feel free to contact us.
My advise is never buy from this…
Even after the reply 2 months on no contact or resolution why bother to reply ??
My advise is never buy from this company, I bought a dress and it came with no belt and no one will answer me at all, The standard of service is appalling and the quality of the good poor considering price, stay clear. LC521393 if there was a way to score zero stars I would!
14 October 2025
Unprompted review
Reply from Lavechic
We are deeply sorry for the terrible shopping experience you had. We have carefully recorded your feedback. Regarding the missing belt and the lack of follow-up, we will immediately investigate and hold those responsible accountable. We also feel remorseful for the poor quality of the product and your feeling that it wasn't worth the price. We are always committed to providing our customers with high-quality products and services, but it's clear that you have been disappointed this time. We will prioritize verifying and processing your order number LC521393 and will provide you with a reasonable solution, such as a return, exchange, or appropriate compensation. We promise to strengthen our control over product quality and after-sales service management to prevent similar problems from happening again. We also hope you can give us a chance to improve. If you wish, you can contact us at any time and tell us your desired solution; we will do our best to meet your reasonable requests. We apologize again for the inconvenience caused.
I bought a brown jumpsuit to wear for…
I bought a brown jumpsuit to wear for Thanksgiving. I was worried that I ordered a medium and not a small but the problem is is the reverse. I normally would wear a small, but the medium is incredibly small such a waste of time and money dealing with this company. I’m waiting for one more suede dress to come and I’m done never again.
4 November 2025
Unprompted review
Reply from Lavechic
Dear customer, we are very sorry that the brown jumpsuit you purchased is the wrong size. We sincerely apologize and take full responsibility. We understand that the size guide failed to accurately match your needs, which is disappointing, especially as it affects your Thanksgiving outfit. Your suede dress will be shipped expedited, and we will provide real-time updates on the logistics progress. As a token of our apologies and gratitude, we will do our best to resolve the issue. Please feel free to contact us if you have any questions. We apologize again and look forward to continuing to serve you.
If I could I would give 0 star!!!!!!
If I could I would give 0 star!!!!!!! The site is misleading and the clothes come from China. Horrible quality and not the clothing that you ordered and saw on their website. They make sure that you cannot return without paying for the return and you cannot guarantee that the item will get back to China. When I received the product which took a long time they had a return address from Cailfornia. Very misleading!! They definitely have a scam system down. Unfortunately this happened to me and all they offered was something like a 10% refund and a coupon for 30% off their site. NEVER EVER GOING TO ORDER AGAIN!!!
29 October 2025
Unprompted review
Reply from Lavechic
Dear customer, we sincerely apologize for your unpleasant shopping experience. Your feedback is crucial to us and we take it very seriously. Regarding the issue of misleading information, we will immediately investigate and correct it. The product origin and return policy should be clear, and we sincerely apologize for any confusion caused. Regarding quality differences, although we have strict quality control, an oversight occurred this time. We will review our inspection process to prevent recurrence. The return process is intended to ensure fairness, but we understand your discomfort and will optimize our policies to make them more user-friendly.
If there was a zero star rating...that is what I'd give it.
If there was a zero star, I would have picked that. They have quite the scam going. So, the clothes are probably worth nothing. Horribly made. What you see on the site is nothing like what you get. The return policy isn't really that. That is where the scam comes in. You have a choice to pay for all of the shipping back to China (which is more than the product is even worth) or you can take a 20% partial refund. They know that everyone is going to do that, so they get 80% of the money and the clothes are basically made of paper. It is so sad that there are people who just love to take advantage of others. This is what Lavechic does. Don't go anywhere near this website.
29 October 2025
Unprompted review
Reply from Lavechic
Hello! We sincerely apologize for your unpleasant experience. We take your feedback very seriously and will handle it properly. Regarding the product discrepancies you mentioned, we have recorded them and will further verify the details. Regarding your concerns about the return process, we understand that the current policy may cause you inconvenience, and we are currently optimizing the relevant procedures. We are committed to providing reliable products and services. You can contact us at info@lavechic.com, and our customer service team will provide you with detailed guidance and actively assist in resolving your issue. Thank you for your feedback, which helps us continuously improve!
Reply from Lavechic
Dear customer, thank you so much for your recognition of our refund processing efficiency! We always prioritize customer satisfaction and are committed to providing you with convenient and efficient service. If you have any further needs or questions, please feel free to contact us anytime. We will be happy to assist you.
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