Lawhive has been truly wonderful and still is in supporting me in every aspect. Truly helpful in every way. Always there ready to support, always fast to respond with accurate statements, makes y... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am so pleased I used Lawhive to sell my business. Not only was the fixed rate an excellent deal, but the lawyer assigned to my case, Geoffrey Caesar, was just excellent and I felt I couldn't have h... See more
Company replied
Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps... See more
From the first phone call I was treated with respect and had everything explained to me without any pressure to proceed with the service offered . When I decided to move forward Paulette instilled con... See more
Company replied
Company details
Written by the company
Lawhive is the modern law firm delivering responsive and professional legal help with transparent pricing.
Contact info
United Kingdom
- support@lawhive.co.uk
- lawhive.co.uk
4.4
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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My lawyer was great
My lawyer was great - clear, responsive, and she went above and beyond.
4 May 2026
Unprompted review
Reply from Lawhive
Hi Tom,
It's great to see how well your lawyer was able to help with your case! Thank you for your kind review.
Kind Regards,
Elliott
Excellent communication and advice
4 May 2026
Unprompted review
Reply from Lawhive
Hi Iain,
It's great to see the communication and advice was at the excellent standard we expect! Thank you for choosing Lawhive.
Kind Regards,
Elliott
Lisa made the process very easy for me…
Lisa made the process very easy for me and kept me informed at every stage. Would certainly use her again.
27 May 2026
Unprompted review
Reply from Lawhive
Hi K.T. Furlong,
Thank you for sharing your experience with us. It's lovely to see how Lisa was able to be there for you throughout your case. We'd be happy to help you again with any future legal needs!
Kind Regards,
Elliott
Lawhive dealt with the selling of my Property in Felixstowe
Lawhive dealt with the selling of my property in Felixstowe. Their service was good and at a reasonable cost. At first it seemed a bit slow in registering all my details and, being an elder who is not good on digital stuff, it took me a while to get used to "the system". Also the initial flow of information was to several Lawhive members which made it a bit confusing. It was a bit difficult in not actually facing the person(s) I was dealing with but, as mentioned before, this was because I had never used such a digital system before so no fault on Lawhive.
However, the selling process was completed well and I would recommend anyone to use Lawhive.
31 March 2026
Unprompted review
Reply from Lawhive
Hi Alan,
Thanks for leaving such an honest and detailed review. We're happy that your property sale was finalised successfully and at a reasonable cost. We appreciate your feedback regarding the initial setup and the number of team members you interacted with; we're always looking for ways to make our digital onboarding smoother and less confusing for everyone!
Adjusting to an online platform can definitely take some time if you're used to traditional face-to-face meetings, so we truly appreciate your perseverance. Thank you for your recommendation, and please feel free to reach out if you ever need our services again down the line.
Kind Regards,
Elliott
very happy with the way things are…
very happy with the way things are going
25 May 2026
Unprompted review
Reply from Lawhive
Hi Kenneth,
Thank you for your kind review! It's great to see things going well. Please get in touch if we can support further in any way.
Kind Regards,
Elliott
Would recommend
Worked with Lawhive recently and had a great experience. Mark Niven, a lawhive solicitor, jumped on a call with me early on, was super helpful, and just helped drive everything forward with very minimal touchpoints needed from my side. Smooth process overall and would definitely recommend.
22 May 2026
Unprompted review
Reply from Lawhive
Hi Aamir,
Thank you so much for the recommendation! We're delighted to hear that you had such a smooth experience working with Mark. Providing helpful, proactive support right from that initial phone call is exactly what we aim for.
It's great to know he could drive your matter forward effectively while requiring minimal effort from your side. We appreciate your feedback.
Kind Regards,
Elliott
Eight months in and still no completion
I instructed this firm on a residential conveyancing matter on 9 September 2025. As of late May 2026, the transaction still has not completed.
Throughout the process, I repeatedly asked for an estimated timescale for completion, but I was never given any clear indication of when the work might be finished. Instead, I was told that they were waiting on third parties and that, for this reason, they could not say when they would be able to complete the matter.
Despite the prolonged delays, I was also charged additional fees. When I raised concerns about the delay and asked for a refund or some form of compensation, my requests were refused. When I chased for updates or expressed concern about the lack of progress, I was told more than once that if I was unhappy I should consider instructing another solicitor.
This has been a very frustrating experience for me, and based on my experience I would be reluctant to use this firm again or recommend them to others.
------------
Perhaps it would have been better not to post this response below. The adverb "as quickly as possible" and the verb "be assured" are not appropriate for a case that has remained unresolved for eight months. You are fundamentally exploiting information asymmetry to treat customers unfairly. In any case, my case has entered its ninth month, and as soon as it is concluded, I will proceed with legal action in accordance with my rights. In any case, please just finish my case as soon as possible.
23 May 2026
Unprompted review
Reply from Lawhive
Dear Yoo Seok,
Thank you for taking the time to leave your feedback. We are sorry to hear about your frustration regarding the timescales involved in your conveyancing matter.
We are aware of your file, and both your lawyer and one of our support agents have remained in regular contact with you throughout the transaction. Unfortunately, in conveyancing matters, completion dates cannot be confirmed until all enquiries have been fully resolved and your solicitor is satisfied that it is safe and appropriate to proceed. While we appreciate this can feel frustrating, this is done to protect your interests and avoid potential legal or financial issues arising after completion.
We understand you also raised concerns regarding additional fees. Having reviewed the matter, we understand you were advised to discuss these directly with your lawyer, as they are best placed to explain any charges relating specifically to your transaction.
We are sorry to hear that your experience has left you reluctant to use our services again. Please be assured that your lawyer continues to progress the matter as quickly as possible, whilst ensuring that the appropriate legal steps are properly completed.
Yours sincerely,
Regina
Esther Ekpo is an outstanding solictor
Esther Ekpo is an outstanding solictor. She has been superb at every step of the process keeping us fully informed and up to date. She has exceptional ability to communicate clearly and helpfully about complex legal matters. I wish there were 100 stars to rate her rather than 5 here as she has massively exceeded our experiences of all previous solicitors. Thankyou Esther!
22 May 2026
Unprompted review
Reply from Lawhive
Hi Customer,
We're very grateful for your kind review regarding your experience with Esther. Navigating complex legal matters can be daunting, so it's great to hear that her clear communication and regular updates kept you at ease throughout the process.
Knowing that we have set a new, higher standard for your experience with solicitors is the best compliment we could receive. Thank you for choosing us, and we'll be sure to pass your compliments on to Esther!
Kind Regards,
Elliott
Laila Gutin from Lawhive
Laila Gutin from Lawhive has been outstanding from the very first day she made contact with me.
She has kept me updated throughout the whole process. I haven't had to chase her once for anything.
She is very professional. I would definitely recommend her & Lawhive.
22 May 2026
Unprompted review
Reply from Lawhive
Hi Nicola,
We really appreciate your kind words! It’s wonderful to hear how much you valued Laila's professionalism and communication throughout the entire process.
Keeping our clients fully informed without them ever needing to follow up for updates is a top priority for our team. Thank you so much for recommending Laila and Lawhive.
Kind Regards,
Elliott
A big thank you to Annum and Khushi 😊…
A big thank you to Annum and Khushi 😊 After a very long and stressful process, delays due to the buyers solicitors, Annum and team handled my case with great care and detail and managed to complete on a tight deadline, so again a big thank you and I am grateful for your hard work and care towards my case.
21 May 2026
Unprompted review
Reply from Lawhive
Hi Mohammed,
We really appreciate you taking the time to share your experience with us. It's fantastic to hear that Annum and Khushi were able to ease some of the stress caused by external solicitor delays and manage your case with such meticulous care.
Thank you for trusting us with your move, and we look forward to the opportunity to assist you again down the line.
Kind Regards,
Elliott
Currently very dissatisfied
Currently very dissatisfied.
We have paid £1,500 for a lease extension and after 7 weeks have not heard anything from our appointed solicitor. This is dispite numerous chasing emails
Lawhive themselves are no help. There is no phone number to call and they do not reply to their 'support' or 'help' emails.
I will post an update when the metter is resolved.
As it stands do not use this company.
21 May 2026
Unprompted review
Reply from Lawhive
Hi Andrew,
Thank you for taking the time to leave a review, though I am sorry to hear about your experience so far.
I can see one of my colleagues is in touch directly, and your lawyer has also been in contact.
We will continue to monitor your file and I would like to apologise for the delay in hearing back from our support team.
Kind Regards,
Rebecca
Outstanding
Outstanding. I achieved more in 5 weeks with my allocated solicitor form Law Hive then any other i have had in the past 3 years. The care & attention, fast responses and correct guidance was outstanding. Wish i found Law Hive sooner to avoid the messing around a ££££ i have lost with other soliciators. AMAZING thank you Law Hive. 10/10
12 May 2026
Unprompted review
Reply from Lawhive
Hi PS,
We appreciate you taking the time to share your experience with us. Hearing that you received such exceptional care, attention, and swift communication from your allocated solicitor is wonderful. Our goal is to make top-tier legal support accessible and efficient!
Kind Regards,
Elliott
very efficient service
20 May 2026
Unprompted review
Reply from Lawhive
Hi Venice,
We're glad we could deliver a great service for you! Thank you for your review.
Kind Regards,
Elliott
Reply from Lawhive
Hi there,
Thank you for your kind review, we appreciate it!
Kind Regards,
Elliott
This was the sale of a rental property
This was the sale of a rental property. Esther was incredibly diligent and helpful in helping my family and I complete the sale, in very difficult circumstances. I cannot speak highly enough of the service and efficiency she provided.
20 May 2026
Unprompted review
Reply from Lawhive
Hi Richard,
Thank you so much for sharing your family's experience with us. We're delighted that Esther's efficient service made such a positive impact during a tough time. Your kind words mean a lot!
Kind Regards,
Elliott
A very efficient service
A very efficient service. i was a little apprehensive t first having not needed a solicitor in a while, then paying upfront. but once allocated my case worker- took a couple of days - Muhammad - he was very efficient, answered my questions, did his end of the deal well. Thankfully, my situation resolved itself so I didn't need to get to the going to court phase and the team were then honest about costs to that point and refunded me the balance. should i need to use a solicitor again i will be in touch. thank you team.
20 May 2026
Unprompted review
Reply from Lawhive
Hi Michelle,
Thank you so much for sharing your journey with Lawhive. It's completely natural to feel a bit apprehensive when you haven't needed legal help in a while, but we're pleased that Muhammad provided the clear, efficient guidance you needed to feel comfortable.
We're glad your situation resolved itself safely without the stress of court, and that our team could ensure a straightforward, honest breakdown of your costs. We truly appreciate your review and look forward to working with you again should the need arise!
Kind Regards,
Elliott
Very efficient and professional…
Very efficient and professional service. On the ball when dealing with other solicitors and any problems that arise.
I was fortunate to have been allocated Charlie Prendergast to deal with my work and could not have been more pleased with his efficiency and dedication.
Will request him again as and when any more legal work is required.
19 May 2026
Unprompted review
Reply from Lawhive
Hi David,
Thank you so much for sharing your experience with Lawhive. We know that dealing with other solicitors can sometimes bring unexpected challenges, which is why having someone as proactive and professional as Charlie on your side is so important.
We are very pleased that their dedication made such a positive impression on you. Thank you for your review, and we will be delighted to connect you with Charlie again for any future legal work!
Kind Regards,
Elliott
I had a really positive experience with Glenn Gordon
I had a really positive experience with my solicitor, he responded to my emails promptly and explained the whole process thoroughly. This made a very stressful situation a lot easier to deal with
6 May 2026
Unprompted review
Reply from Lawhive
Hi Nicola,
Thank you for your kind review of both Lawhive and Glenn! It's excellent to see that a stressful situation can be eased through a great lawyer's support.
Kind Regards,
Elliott
I set off with high hopes of this…
I set off with high hopes of this company and indeed wrote a glowing review of my initial contact with them. Since then it has all gone downhill. I arranged a contact call with the solicitor I was paired up with. I waited on Teams for 15minutes to be let into the room! At that point I was unable to proceed. I contacted the solicitor who told me she didn’t like or use Teams and sent me another link. Surprise surprise, I booked a further consultation and yet again was put into a Teams waiting room which led to the same failure to connect as previously. I then emailed the solicitor twice and am still waiting for a reply! I have now several weeks later requested a refund of the fee I paid upfront for a service I have not received. The delay has been most unhelpful as I am very stressed about the issue I was trying to contact the company about.
19 May 2026
Unprompted review
Reply from Lawhive
Hi Marina,
Thank you for taking the team to leave a review, though I am so sorry to hear this.
I have reached out to you directly to discuss this further and look forward to hearing back from you.
Kind Regards,
Rachel
Laila was a joy to work with
Laila was fantastic, she communicated clearly and promptly from beginning to end, and we never had to chase.
We felt she had our best interests at heart and wanted to complete the transaction as efficiently and as quickly as we did.
We will 100% be using Laila again.
19 May 2026
Unprompted review
Reply from Lawhive
Hi Ryan,
Thank you for this lovely review. We're delighted that Laila was such a joy to work with and that she helped drive your transaction forward with the same efficiency and speed that you were aiming for!
Our team works hard to ensure communication is always prompt and transparent, so it's rewarding to hear you felt completely looked after without needing to chase for updates. We're incredibly grateful for your support and look forward to welcoming you back next time.
Kind Regards,
Elliott
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