LawnMowingOnline.com Reviews 

106
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I had placed an order for lawn service and no one showed up. After a couple days I had someone else mow the lawn. The very next day someone from this site showed up and noticed it was already mowed.... See more

Rated 1 out of 5 stars

LawnMowingOnline.com advertises “Next Day Service” – False. LawnMowingOnline.com advertises “No Contract” – False. LawnMowingOnline.com advertises “ If the lawn was not mowed and the reason was no... See more

Company replied

Rated 1 out of 5 stars

Complete garbage. No response to my job, no ability to change to bid as was indicated, didn’t change automatically as indicated. Emailed support, no response. Don’t waste your time.

Rated 1 out of 5 stars

I booked an appointment two days in advance to get my lawn mowed. I never received a time that my lawn would get mowed, so I cancelled my order. I don't like when a so called business can't be profess... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

Currently available in Atlanta, Austin, Chicago, Columbus, Dallas, Denver, Houston, Los Angeles, Louisville, Miami, Nashville, Oklahoma City, San Diego, San Francisco, St. Louis and many more cities


Contact info

1.2

Bad

TrustScore 1 out of 5

106 reviews

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1.2

All reviews

(106)

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Rated 5 out of 5 stars

Amazing service

The contractors were on time and did an amazing job on my lawn. Finding a lawn mower has been so easy and convenient, making lawnmowingonline.com a real life saver.

20 April 2016
Unprompted review
Rated 5 out of 5 stars

Love the service!

Love the service!!
We are in the process of moving so I needed both lawns cut.
The crew did excellent work right when we needed it.
Well done!

3 April 2016
Unprompted review
Rated 5 out of 5 stars

Good stress relief!

This online booking service has been such a relief for me. I am a hard-working business owner, and what with working and caring for my family, finding a mower service has been time-consuming and very frustrating. I tried this service once, and it worked out very well for me. I will be using it again for my next mowing session.

29 March 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fabulous company! I’m amazed at how little they charged me for the awesome and fast work they did. My lawn has seriously never looked better.

28 March 2016
Unprompted review
Rated 5 out of 5 stars

Nice job

Wonderful service! Easy to schedule an appointment. Would use again.

24 March 2016
Unprompted review
Rated 5 out of 5 stars

The best

Reasonable price for professional service. Love the before and after pics!

23 March 2016
Unprompted review
LawnMowingOnline.com logo

Reply from LawnMowingOnline.com

glad to hear you are happy with the service

Rated 1 out of 5 stars

Steal your money.

No one ever picked up the job after 48 hours.. It remained in "pending mode". Once I cancelled, they refused to give us a full refund. There's no one to contact. They don't respond to emails. Complete rip off. Find someone local, do your own research... don't use these bogus websites to do it for you.

15 March 2016
Unprompted review
LawnMowingOnline.com logo

Reply from LawnMowingOnline.com

Customer charged early termination fee. Fee is in 3 locations: TOS that all customers must agree to before ordering, the FAQs, and on the cancellation page

http://www.lawnmowingonline.com/faqs.php#Q44

24. I placed a order and quickly cancelled and was charged a $15 fee, what was the fee for?
A: Cancellation fees are very common in service industry type businesses. Doctors, dentists, hair salons, moving companies and many other businesses charge fees if a appointment is cancelled within a certain time frame of when the service is being provided. So we adopted the same polices that those businesses do. If a person schedules services and cancels within 2 business days of the order being placed LawnMowingOnline reserves the right to charge a $15 fee. The policy has worked exactly as expected, more orders are getting accepted and mowed and fewer orders are being cancelled. Avoiding this fee is simple, just do not cancel within 2 business days of scheduling service. For example, if you order May 1st for mowing on May 2nd, do not cancel on May 1st, May 2nd (1 day) or May 3rd (2 days). The order can be cancelled on May 4th (3 days since May 1st) and there will be no fee. Of course by then the order will likely be accepted by a contractor and already mowed so there would no longer be any reason to cancel.

To make sure every customer knows about the cancellation fee it is listed in 2 places. It is listed on the Terms of Service page that all customers agree to before placing an order and the cancellation fee is explained in bold text and underlined on the cancellation page that all customers must fill out to cancel an order.

Rated 5 out of 5 stars

Splendid Work!

Splendid work! I needed a property mowed and I could not be there to supervise the work. The pictures the contractor sent were exactly what I needed! Definitely, would order again. The best service ever!

18 February 2016
Unprompted review
Rated 5 out of 5 stars

A Happy Customer!

So easy and convenient! I met with the gentleman that mowed my lawn-he was on time and very polite. Then I left to run errands. When I got home, he was gone, but he left a beautiful lawn behind! I’m super pleased!

16 February 2016
Unprompted review
Rated 1 out of 5 stars

This joke of a "business" refuses refund but provided NO service

First, you should know that the positive reviews on this very website are FAKE. A quick google search shows some of these people live in INDIA, which happens to be where the monster who runs this company is from. So, take anything positive you see online with a grain of salt.

On 01/03/16 I ordered a mowing service and paid $22 to lawn mowingonline.com. No contractors accepted the job so, as per the websites suggestion, on 01/07/16 I added an additional $4 tip to the job. Still, nobody accepted the job and my lawn was never mowed.

On 01/11/16, I gave up and went to the Lawnmowingonline.com website and requested a refund for the job, which I typed in should include the $22 initial payment and $4 tip. On 01/22/16 only a refund for $22 was returned.

I reached out to the owner to ask why he couldn't just take the time to actually read my refund request and return both payments? A customer shouldn't have to stay on top of a business and wait over 2 weeks for refund. Owner sent an irate response, suspended my account and cussed at me telling me to F--- off. The $4 has still not be returned and it's clear the owner has no intention of doing the right thing.

This business is clearly a side gig that is run without an ounce of professionalism - you should NOT to business with this guy.

29 January 2016
Unprompted review
LawnMowingOnline.com logo

Reply from LawnMowingOnline.com

Customer requested a refund on a order that was placed. The order was refunded, but the tip that was added later was mistakenly not refunded. Rather than contacting support or filling out a refund request, the customer went straight to the credit card processor to complain. Unfortunately the credit card processor withholds the payment while they do an investigation that takes weeks whenever a complaint is filed. LawnMowingOnline advises that customers to always contact support if there is a problem, never go to the credit card processor, because they will just take longer to issue a refund or resolve the situation. After trying to work out the situation with the customer through our credit card processor the customer became hostile and angry, even resorting to typing in all caps. Due to this poor behavior on the customer's part their account has been ban from LawnMowingOnline and they have been advised to never order again. The $4 tip will be refunded when the credit card processor has concluded their investigation. We only have a few customers in India that order for properties in the US and none of the reviews on here were left by one of them.

Rated 5 out of 5 stars

The Best I've Ever Used!

Lawnmowingonline.com really does amazing work, they're also fast, professional and very affordable. I'll only be using them from now on, I only wish I found them sooner. My lawn looks fantastic now, much better than I could have done. I would definitely recommend them, they do wonderful work. Thanks guys, my lawn looks great!

6 December 2015
Unprompted review
Rated 5 out of 5 stars

Thumbs up to Lawn Mowing Online.com

You can't go wrong with Lawn Mowing Online.com. They have a very friendly and professional staff. The job is done in a timely manner and the work is great. You can even schedule a job at a later date with no problems.

31 October 2015
Unprompted review
Rated 5 out of 5 stars

Easy

My boyfriend loves that he can just put in an order when he’s feeling too lazy to mow. We can get someone out the next day and they actually do a nice job. We’ve already recommended to a few friends.

9 October 2015
Unprompted review
Rated 5 out of 5 stars

Enjoy Your Yard, Don't Mow It

Summer is hot and it rains. Your grass will grow and then you have to cut it back or watch your yard disappear under a carpet of green. Why go through the hassles. Let LawnMowingOnline.com handle it all, so you can enjoy your yard instead of spending time on its upkeep. They're fast, dependable, and inexpensive. So why not contact them online and have them do it all, as they are probably have a business office where you live right now.

5 October 2015
Unprompted review
Rated 5 out of 5 stars

Will definitely use again!

I am really pleased with the service I received from LawnMowingOnline.com! I logged on and created my account and had my yard mowed the very next day. They did such a wonderful job with my yard, I will definitely be using this service again!

2 October 2015
Unprompted review
Rated 5 out of 5 stars

Lovely!

Great service. I love that they can arrive as early as the next day and that I can place an order online, day or night!

30 September 2015
Unprompted review

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