Lawnscience lawn care Reviews 38

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible professionalism and overall service, with poor results. I recommend shopping around and carefully asking numerous questions before working with this company. We used them on 14,000 SF lawn 3... See more

Company replied

Rated 5 out of 5 stars

Have been running a franchise since March 2011.If you put the effort in you'll get the rewards. There are proven recruitment strategies to help you build up your business. As your in charge you can fl... See more

Company replied

Rated 5 out of 5 stars

I've been with the franchise for 14 years and in that time Terry has been consistent with his advise and encouragement. This helped me build my business whilst giving me the freedom to manage my own d... See more

Company replied

Rated 5 out of 5 stars

I contacted Scott Harrison of Lawnscience early in the year regarding my lawn which was mostly moss. Scott visited and gave me an overview of how the condition of the lawn could be improved. The tea... See more

Company replied

Company details

  1. Garden centre
  2. Home Furniture Shop

Information provided by various external sources

At Lawnscience we care for your lawn. Call us now for a FREE on-site survey. We provide a full range of lawn treatment and lawn care service across the UK


Contact info

4.2

Great

TrustScore 4 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible professionalism and overall service

Terrible professionalism and overall service, with poor results. I recommend shopping around and carefully asking numerous questions before working with this company. We used them on 14,000 SF lawn 3 years in a row and each year the lawn looked worse... mostly blaming customer, or landscaper for lawn fungus, lack of nutrients and general appearance. They never tried to remedy our dissatisfaction just sell us more product and services.Yet we observed them applying fertilizers incompletely and frequently missing whole areas, therefore the lawn did not get adequately treated with the nutrients and weed control needed. I cannot recommend them.

19 June 2025
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Ed
I note from your address, "Old Saybrook," that you are based in the USA. If this is correct, I think you are reviewing the wrong company. Lawnscience.co.uk is a UK-based lawn care business; we do not operate in the USA. If you are based in the USA, please remove your review. If you are based in the UK, don't hesitate to get in touch with me at terence.nicholson@lawnscience.co.uk, and I can investigate your concerns.
regards Terry

Rated 5 out of 5 stars

Great Business Model!

Great Business Model!
I am in my sixth year of business with the franchise and my business has grown every single year in terms of customers, revenue and profit. Its a great business model to follow that really works and with a great support network. As well as a very successful and profitable family business, it allows me to have a fantastic work life balance.

3 September 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Duncan
Thank you for your positive review. It's great to see how your Lawnscience business has grown over the past six years and I'm glad it is providing you with an improved work/life balance...that is what it's all about.
regards
Terry

Rated 5 out of 5 stars

Great Franchise

I've been a Lawnscience franchisee since February 2018, I'd spent the previous decade working in the broadcasting industry but wanted to find something more flexible and closer to home so I could spend more time with my family. I had a great launch, largely due to the massive amount of marketing Terry puts in place for you initially, and found myself surprised at how much money could me made almost immediately. Fast forward to today I have an extremely profitable, minimal stress, one van business which gives me the flexibility to look after my kids/do the school runs etc while making a very healthy living. This has left me in the perfect position to scale up the business once my childcare commitments have reduced. Buying this franchise was the best move I ever made, I love the interaction with all my customers and working in the outdoors - much of the time in some truly beautiful gardens! It's helped me become fitter and happier (and wealthier) than I've been at any stage in my life and would happily recommend Lawnscience for anyone looking for a different way of making a living

24 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Adam, Thank you for your testimonial. It's great to hear that your business is allowing you lots of time with your growing family, you never get those important years back, when they are gone!
regards Terry

Rated 5 out of 5 stars

I've been running my Franchise for 16…

I've been running my Franchise for 16 years, it's a great, proven business model that allows a flexible approach.
Demand for lawn care remains consistent, givoing plenty of opportunities to grow the business.
Terry is always on hand to provide support and encouragement.

20 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Bob

Thank you for review. glad to see that you are happy with the business.
regards Terry

Rated 5 out of 5 stars

A decision well made.

I started my Lawnscience franchise in March 2022 and have not looked back since. An incredibly straight forward business model with an experienced support network has allowed me to grow the business at my own pace and to structure around myself. In most walks of life you will get out what you put in, and Lawnscience has been no different, providing the opportunity to take the business as far as you like.

19 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Jason

Thank you for your review. Really glad to see that th4e business is delivering the career opportunity you sought.
regards Terry

Rated 5 out of 5 stars

Easy to follow business model

Have been running a franchise since March 2011.If you put the effort in you'll get the rewards. There are proven recruitment strategies to help you build up your business. As your in charge you can flex your work patterns to accommodate other responsibilities you may have.

18 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi John

Thank you for your review. As one of our longest-operating franchises, you prove the concept works.
regards Terry

Rated 5 out of 5 stars

Good business opportunity

Lawnscience has a sound business model that allows you to build a profitable business with a steady stream of repeat revenue. The rewards obviously depend on the effort you put in but there is great support from both the franchisor and the network of franchisees. I have no regrets about joining Lawnscience and renewing the franchise at the end of my initial 5 year term was an obvious decision.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Operating a Lawnscience Franchise since 2011

Have been running a Lawnscience Franchise since 2011. A good business model providing a sound basis to run a successful & profitable operation. Plenty of knowledgeable information & support from across the franchise.

15 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Patrick.
Thank you for your review. glad to hear that your happy with your franchise choice.
regards
Terry

Rated 5 out of 5 stars

Joining this franchise was a great move

Joining this franchise was a great move, I started 3 weeks befor covid hit and lockdown happend. But this business showed me it can stand even the hardest of test, and I made the right decision.
All in all, Lawnscience is great business to join, with great support with years upon years of experience across the business. So you know you have a pool of experience to call upon when needed.
The business is flexible & rewarding with your job satisfaction being right up there at the top.

This really is a great business.

16 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Wesley.
Thankyou for your review. Happy to hear that the business is delivering you job satisfaction.
regards
Terry

Rated 5 out of 5 stars

Still going and growing 14 years on!

I've been with the franchise for 14 years and in that time Terry has been consistent with his advise and encouragement. This helped me build my business whilst giving me the freedom to manage my own day. My children were young when I started and it enabled me to more actively involved. There's also the flexibility in how you want to grow the business depending on your goals. It couldn't have worked better from me.

16 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Scott

Thank you for your review, it's really great to see how the business has changed your life, and importantly improving your involvement with your growing family.
Terry

Rated 5 out of 5 stars

I took on a Lawnscience Franchise in a…

I took on a Lawnscience Franchise in a new area in 2022. After a slow start in the beginning due to the cost of living crisis, the business really gained traction and continues to grow week on week. I follow all the guidance on marketing, and reap the rewards of the work. The day to day work isn’t difficult and being outside is great. It’s been a life changing experience for me; if you are motivated, capable of following advice and good with people, it’s a good choice.

7 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi James

Thank you for your review. It's great to hear that the business is doing what it is supposed to do.
regards
Terry

Rated 5 out of 5 stars

Excellent franchise business to join

Excellent franchise business to join. The Lawn Care industry is a great place to work and extremely rewarding as you watch your business quickly grow. Work/life balance was very important to me and the Lawnscience business model has allowed me to achieve that. Support from the Franchisor is available 24/7 and you also have the added benefit of a network of fellow franchisee's to tap into their vast experience.

15 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Thank you for your review David, glad your Lawnscience business is rewarding your efforts.

Rated 5 out of 5 stars

Profitable Franchise with a Flexible Lifestyle and great support network

Great business model in a very profitable industry with a nice, flexible lifestyle. Lots of scope to always earn more money and a support network for sharing info and tips to help the business run more efficiently. Trustworthy, honest, helpful support from Terry and lots of experience to draw on from your fellow franchisees. Can’t recommend this franchise highly enough.

4 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

hi James, Thank you for your review. Glad to see Lawnscience has lived up to it's aims.
regards
Terry

Rated 5 out of 5 stars

5 stars!

Follow the advice from Terry and you'll have a successful and profitable lawn care business sooner than you'd think. The franchise gives you the opportunity to run a great business, with the customer experience being at the forefront of attention unlike some that have some very unsavoury terms. Like any business, you have to work hard initially but the Lawnscience franchise provides everything you need to get established as quickly as possible and also continue growth at a rate you are comfortable with. Advice is always available when required along with a network of other franchises across the country to bounce ideas off.

4 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Matt,
Thank you for your kind review. I'm glad to see that Lawnscience is providing you with the business opportunity you were looking for.

Rated 5 out of 5 stars

Great service

Great service, my lawn has improved greatly since using Lawnscience South Bucks.
Honest and upfront with what the lawn does and doesn’t need and I trust in his expertise.
Highly recommended!

3 August 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Matthew, Thank you for the review.

Rated 5 out of 5 stars

Excellent Lawn Care Franchise

Lawnscience provides a supportive framework within which you can build a sustainable and profitable lawn care business. The company is forward thinking, generating new business ideas and opportunities. They are always on hand to help when needed but also respect your own business decisions.

31 July 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Dean, Thank you for your kind words.

Rated 5 out of 5 stars

I was very impressed with Lawnscience

I was very impressed with Lawnscience, got my lawn looking fantastic, i think i can honestly say, is never looked so good, would definitely recommend.

10 July 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Gordon, Thank you for your review. glad to see that we are giving you the results that you want.

Rated 5 out of 5 stars

Excellent service

Excellent service. Knowledgeable business with flexible programs and pricing.

26 July 2024
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Andrew. Thank you for your review, glad to see that we are providing you with a great service.

Rated 4 out of 5 stars

Wesley at Lawn Science did a good job…

Wesley at Lawn Science did a good job for my Mums house in Old Windsor. Reliable and efficient.

25 October 2023
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Mr Howells
Thank you for your review, it's really appreciated. I'm glad to see that your mum is happy with my service.
regards
Wes

Rated 1 out of 5 stars

Avoid Lawnscience!

We used Lawnscience on the recommendation of friends. While we understood it would take time to show results, we failed to see any improvement in our lawn condition.
We contacted our friends who now had the same problem as us and when we contacted them (Matthew), refused to return and rectify the position. Surely you have a responsibility under your work guarantee to rectify faulty work? Very poor quality service for a substantial fee! Never again would be too soon. We would advise against using this business

1 February 2023
Unprompted review
Lawnscience lawn care logo

Reply from Lawnscience lawn care

Hi Phena
Thank you for taking the time to provide us with feedback, although it's not what we are looking for all, feedback helps us to get better. I cannot identify your customer record from your first name "Phena" therefore I'd be really grateful if you would send me an email with your contact details in order that I can give you a call to discuss.
regards
Terry (terry@lawnscience.co.uk)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look