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LawnStarter Reviews 

7,141
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and quality of work, often highlighting the professionalism and trustworthiness of the staff. Many people find the user experience easy and stress-free, appreciating the convenience of scheduling and the detailed attention given to their lawns. The company is frequently recommended for its reliable and efficient lawn care, with numerous positive comments about the appearance of their yards after service. However, some customers also noted issues with pricing and the quality of work from certain contractors. A few other people also felt that some assigned professionals were unqualified, used old equipment, or failed to meet expectations regarding specific requests like bagging clippings. There were also instances where services were delayed, or customers felt they were overcharged for work that was not up to standard.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the ease of scheduling and tracking... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Quality

People report positive experiences with quality, highlighting that their lawns look healthier, greener, and... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of scheduling and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the prices fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy LawnStarter , they were a lifesaver. I became unable to cut my own grass due to health issues and this app was easy to get setup and schedule lawn service. Communication has been great... See more

Company replied

Rated 5 out of 5 stars

Their site was easy to navigate. I put in what was needed and several options came up. Chose one and am very satisfied. Hope the good service and communication continues. I used the LawnStarter in... See more

Company replied

Rated 5 out of 5 stars

I can say with the utmost sincerity that one of my greatest decisions I have made as a new homeowner was downloading this app and getting paired with a lawn pro (Reina). Lawnstarter is so easy, well... See more

Rated 5 out of 5 stars

I found LawnStarter during a random online search for yard maintenance. I liked what I saw and am glad I signed up. LawnStarter provided me with an excellent yard maintenance professional.... See more


Company details

  1. Lawn care service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,141)

2,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Charging for a service that was not done, twice.

I am being charged for a services that was not done at my house and was not approved, this company is a scam.

7 July 2026
Unprompted review
LawnStarter logo

Reply from LawnStarter

Thank you for bringing this to our attention, David, and we're deeply sorry for the frustration and concern this billing issue has caused you. We take accusations of unauthorized charging incredibly seriously, and I can assure you that we do not tolerate fraudulent billing practices on our platform. Occasionally, billing errors occur due to data entry glitches, mismatched property addresses, or a service provider accidentally logging the wrong house on their route. However, you should absolutely never be charged for a service that was not approved or completed at your home. We are eager to improve your experience and want to make things right. May you fill out this short form so we can pull up your account and follow up directly? https://tinyurl.com/29wx39pc

Rated 5 out of 5 stars

It was completed on the 4th of July…

It was completed on the 4th of July which was unexpected for me.

4 July 2026
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Reply from LawnStarter

Jeanette, getting it done on the 4th — glad we could pull that off and hope it made your holiday a little easier. Appreciate you taking a moment to share this!

Rated 5 out of 5 stars

Very reliable & on time

Very reliable & on time. Other companies would never respond to service requests.

4 July 2026
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Reply from LawnStarter

Richard, that's one of the biggest things we hear from people — other companies just go quiet. Glad we could actually show up and follow through. We'll keep it that way. We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Matt always does a wonderful job of not…

Matt always does a wonderful job of not only cutting my lawn but keeping me informed when scheduling needs to be changed. Service is always reliable and they do a great job!

7 July 2026
Unprompted review
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Reply from LawnStarter

Kim, thank you for the kind words! Matt takes real pride in keeping customers in the loop, so it's good to know that's making a difference. We'll pass along your feedback to him — reliable service is what we aim for every time, and reviews like yours mean a lot to the whole team.

Rated 5 out of 5 stars

Was very quiet and quick

Was very quiet and quick

7 July 2026
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Reply from LawnStarter

JD, glad it went smoothly — quick and quiet is always the goal. Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Quality work at a fair price

Quality work at a fair price. Excellent communication.

4 July 2026
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Reply from LawnStarter

Richard, that's exactly what we shoot for — good work, fair pricing, and keeping you in the loop the whole time. Thanks for taking the time to leave a review, and we hope to work with you again!

Rated 5 out of 5 stars

My yard always looks great after Daniel…

My yard always looks great after Daniel comes to take care of it , we are glad to have them for our yard services

4 July 2026
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Reply from LawnStarter

Lucinda, that's great to hear — Daniel takes real pride in his work and it shows. We're glad to have you as a customer too!

Rated 5 out of 5 stars
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Reply from LawnStarter

Kev, we're glad we could get the job done and make your experience a good one. Thanks for sharing and for the 5 stars!

Rated 5 out of 5 stars

Very punctual.

3 July 2026
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Reply from LawnStarter

Ron, we really appreciate you taking the time to leave a review. We're glad everything went smoothly and that our punctuality met your expectations. Thanks for choosing us!

Rated 1 out of 5 stars

This company hires a lot of…terrible people

This company hires a lot of irresponsible people and pros. Nothing but headaches, and they charge a ridiculous rate for subpar issues and pros who can’t close gates. God forbid you have an issue, because customer service is like banging your head against a wall. Anyone else is better than them.

6 July 2026
Unprompted review
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Reply from LawnStarter

We are deeply sorry for the frustration our service and support teams have caused you, Meaghan. Leaving gates open is a major safety concern that we take incredibly seriously. Our service pros are strictly required to secure all property gates upon completion to protect your pets and privacy, and failing to do so is completely unacceptable. Additionally, you should never feel like reaching out to our customer service team is an uphill battle. We are here to solve your problems, not add to them. We want to look into the issues with your service pro immediately and review your billing to ensure you are treated fairly. We are eager to improve your experience and want to make things right. May you fill out this short form so we can pull up your account and follow up directly? https://tinyurl.com/29wx39pc

Rated 5 out of 5 stars

Yard looks wonderful

Yard looks wonderful

3 July 2026
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Reply from LawnStarter

Kendra, appreciate you leaving a review — hope we can keep earning that trust every time we're out there!

Rated 1 out of 5 stars

They charged me a fee for long grass

They charged me a fee for long grass. I can understand a $25 or $30 fee, but they charged me a fee that was the same amount of my actual grass cutting!! They literally doubled the price! Of course my grass is long…. This is Florida in the summertime!!!!

1 July 2026
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Reply from LawnStarter

Thank you for sharing your feedback, Sherri. Anyone living in Florida during the summer knows exactly how fast the grass shoots up with the daily rain and heat, so we completely understand your frustration! Our independent pros do have standard surcharges for heavily overgrown grass because it requires them to slow down, double-cut the property, and subjects their commercial equipment to significant strain. However, a surcharge that completely doubles your standard rate without clear, upfront communication from our team is not the transparent experience we want you to have. We are eager to improve your experience and want to make things right. Please keep an eye out for an email from our team shortly.

Rated 5 out of 5 stars

I needed to find a new lawn service.

I needed to find a new lawn service and they were prompt in arranging a new service. Christian has done a very good job on my lawn and kept it neat and looking good!

4 July 2026
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Reply from LawnStarter

John, glad we could get you set up quickly and that Christian has been taking good care of your lawn! We'll make sure he knows you're happy with his work.

Rated 5 out of 5 stars

Lawnstarter

Great, quick service! Highly recommend.

3 July 2026
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Reply from LawnStarter

Chris, thanks for sharing your feedback! We’re happy to hear the service was completed quickly and left you satisfied with the results. We appreciate your recommendation!

Rated 5 out of 5 stars

On Time And Good Service

They come on time and communicate any changes with you. The service is fast and good, thank you so much.

5 July 2026
Unprompted review
LawnStarter logo

Reply from LawnStarter

Andre, we appreciate you taking the time to share this! It's great to know your lawn care team has been punctual, communicative, and providing quality service. We'll be sure to share your feedback with them.

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