Banner for LawnStarter

LawnStarter Reviews 

7,532
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,812 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional service provided by the dedicated staff, noting that yards are always left looking exceptionally neat, clean, and professional. People deeply appreciate the incredible ease of scheduling and the prompt, consistent communication throughout the entire process, making ongoing yard maintenance completely hassle-free. Some reviewers were not happy with unreliable pros who repeatedly failed to show up for scheduled appointments or finish the required tasks. A few other people also mentioned frustrating experiences with customer support and a distinct lack of proper communication when attempting to address emerging problems.

What people talk about most

Service

Customers had positive experiences with service, consistently noting that professionals arrive on time,... See more

Staff

Customers consistently note positive experiences with staff, praising the dedication and professionalism of... See more

Quality

Reviewers mention positive feedback about quality, noting that lawns always look clean, neat, and beautifully... See more

User experience

People report positive experiences with user experience, highlighting how easy it is to do business and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with LawnStarter has been amazing. They communicate every step of the way and if there is an issue they let me know right away. They take their time with mowing and trimming the bushes a... See more

Rated 5 out of 5 stars

My house is on a corner lot & the lawn was uneven with long grass, short grass, & lots of trimmings scattered throughout the front. What an eyesore...until LawnStarter worked their magic, & my yard n... See more

Rated 5 out of 5 stars

Since Russell has started he has gone above and beyond to make sure our yard looks great and that we’re happy! That is his #1 goal is customer satisfaction! He always has a great positive attitude and... See more

Rated 5 out of 5 stars

I am pleased with the service provided by Lawn Starter. My servicer, DeAndre, does a great job. Not complaining: He has blown clippings into my flowerbed and blown the clippings into the ridges mad... See more


Company details

  1. Lawn care service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(7,532)

1,542 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. They are scammers. It is impossible to talk to anyone who can give you a truthful explanation or resolve any issue. They will over charge you and never get your money back. Stay away. n

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Simple

I really appreciate how easy it is to manage my service and communicate with the lawn professionals on the LawnStarter website. The pros who’ve taken care of my lawn have been thorough and efficient every time.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

7 September 2026
Rated 5 out of 5 stars

So far, So execellent!

I have been using LawnStarter service for about a month now, and it has been a great experience so far. The lawn ,and trimmed trees and bushes look great all around the yard! The water drainage areas have been kept clean of leaves and wood debri. The edging in the front looks great as well. I was quoted a fair price for the bushes and trees being trimmed in the front and back yards. Chris has been a great communicater and follows through with his work!

7 September 2026
Rated 1 out of 5 stars

Worst Service

Worst Service! Their service never shows up! Cancels last minute. They kept us waiting for service for 2 weeks after scheduling. All of a sudden, after 3 phone calls asking where the landscaper was, they were a NO Show! Their customer service can't help with anything. No repercussions, and we have an HOA so risk getting fined because of their negligence! Absolutely Horrible Service!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

My experience with LawnStarter has been…

My experience with LawnStarter has been amazing. They communicate every step of the way and if there is an issue they let me know right away. They take their time with mowing and trimming the bushes and leave my yard looking simply amazing.

3 September 2026
Rated 1 out of 5 stars

LawnStarter Mid West is unreliable and…

LawnStarter Mid West is unreliable and did not finish my job, I would NOT contract with them for lawn-care, here’s why: I requested my lawn be cut, edged and trimmed by LawnStarter Mid West. He came out as scheduled. However he never trimmed the bushes. I reached out and he said he would come back the following week, he didn’t. He said he had mechanical issues. LawnStarter requested to come first thing Monday morning, he didn’t. Monday morning his hedge trimmers would not work and he was having trouble finding another gas hedge trimmers. LawnStarter never did come, and just requested cancellation of the service.

Whether it be broken or unreliable equipment or quite frankly an unreliable contracting service, I would not recommend their service.

21 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look