lawnsupplements.ca Reviews 10

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

10 reviews

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Rated 5 out of 5 stars

Excellent customer service

I recently purchased a product from this website, and I must say, my experience was nothing short of exceptional. Not only I received my product on time, but the customer service I received during the process was truly outstanding.
From the moment I called in with a few questions about the product, the person who answered the phone (sorry, I forgot his name) went above and beyond to assist me. His knowledge about the product was impressive, and he patiently addressed all of my queries, ensuring that I had all the information I needed to make an informed purchase decision.
I was truly impressed with the genuine care and dedication, providing excellent customer service. They were friendly, courteous, and made me feel valued as a customer throughout the entire interaction. It's rare to come across such professionalism and warmth in customer service these days, and I appreciate the effort put into making my experience seamless and enjoyable.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted, shipped to my door (I recommend UPS). Ordered over their website and I am completely satisfied. The cost was a little high (Not all their fault because of shipping and taxes) but I couldn't get what I wanted anywhere else.

18 April 2024
Unprompted review
Rated 3 out of 5 stars

I ordered product 7 days ago

I ordered product 7 days ago , and nothing, have phoned twice and emailed 3 times and no response. They have already taken my money from my account.
Finally I heard from the Company and they refunded my money! With no explanation of why I didn't get the product and why they didn't communicate anything to me, this was very strange .

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Received email confirmation that order was received. Then further email that order was shipped along with tracking. Order was delivered even B4 expected date. Will use company again without hesitation.

25 August 2023
Unprompted review
Rated 2 out of 5 stars

I received notice from this company in…

I received notice from this company in a timely manner but the issue was they use FedEx and they were slow getting a message to me that it was out for delivery and then for a week i received e-mails that my product was delayed. This company should not be using FedEx.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

I have seen this business model before…

I have seen this business model before where the money is deducted taken and there isn't any contact prior to package arriving, but it does arrive though. It is the worst of all the models used. I e-mailed the company and indicated that the model they are using is preventing there website from getting more sales. Whether they take the feedback as constructive or not we shall see.

25 October 2022
Unprompted review

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