Every time I call the shop to arrange delivery of materials, I receive confirmation almost immediately, with some of the best prices in London and very fast delivery. I personally deal with Tom M.,... See more
Location
Switch locationUnit 2, Five Arches Business Estate, Sidcup, DA14 5AE London, GB
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See what reviewers are saying
Not normally one to leave reviews but felt I had to in this case as my experience has been nothing but positive from start to finish. I can’t thank the team enough for their assistance with supplying... See more
These guys are a cut above your average builder's merchant. Always polite, friendly and helpful - they bend over backwards to accommodate you and on top of this they have very competitive prices. Than... See more
This is by far the best supplier I have ever dealt with. The Customer Service is second to none. Thanks to Tom and Kevin at Sidcup and Emily at Crawley for their polite and helpfull manner in dealing... See more
Company replied
Company details
- #37 of 67 best companies in Timber merchant
- #19 of 41 best companies in Building materials store
- #17 of 30 best companies in Fence Supply Shop
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company

- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Unit 2, Five Arches Business Estate, Sidcup, DA14 5AE, London, United Kingdom
- 0208 312 1902
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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Pick up passing through Sidcup
Received a warm welcome at the desk
Served quickly in the yard.
Had what I needed
Brilliant customer service from Michael…
Brilliant customer service from Michael
Efficient, reliable, helpful
All the staff was very helpful and the…
All the staff was very helpful and the service was excellent. They had all what I needed to finish off my job except one small item which was delivered on site the next day.
Competitive prices and very helpful…
Competitive prices and very helpful staff. Would highly recommend.
They are very polite to deal with.
Every time I call the shop to arrange…
Every time I call the shop to arrange delivery of materials, I receive confirmation almost immediately, with some of the best prices in London and very fast delivery.
I personally deal with Tom M., who is honestly one of the friendliest people I’ve ever met.
The whole team is professional and makes doing business easy and stress-free.
Highly recommended!
The guys at Sidcup move mountains
The guys at Sidcup move mountains , led by Tony and Jake
Great service polite helpful and quick…
Great service polite helpful and quick nothing was a problem
Friendly
Friendly, helpful staff who have a good attitude are always on time with delivery s.
Lawsons Customer Service
This is by far the best supplier I have ever dealt with. The Customer Service is second to none. Thanks to Tom and Kevin at Sidcup and Emily at Crawley for their polite and helpfull manner in dealing with a problem regarding my order.

Reply from Lawsons (Whetstone) Ltd - Sidcup
Very pleased with the service and quality of goods!
I'm an absolute beginner when it comes to anything DIY and was looking for timber to do decking in my garden. Jake Dempster at Lawson's in Sidcup provided me with a great service and recommendations on the materials I needed. Absolutely delighted with the end result. Will definitely be using Lawson's again in the future.
A1 for service and product
I use the branch at Sidcup and the service is second to none. From the Manager Simon to all the staff 👌🏻👌🏻
excellent service from start to finish
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