Lawsons (Whetstone) Ltd - Sidcup Reviews 51

TrustScore 4.5 out of 5

4.7

Unit 2, Five Arches Business Estate, Sidcup, DA14 5AE London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Every time I call the shop to arrange delivery of materials, I receive confirmation almost immediately, with some of the best prices in London and very fast delivery. I personally deal with Tom M.,... See more

Rated 5 out of 5 stars

Not normally one to leave reviews but felt I had to in this case as my experience has been nothing but positive from start to finish. I can’t thank the team enough for their assistance with supplying... See more

Rated 5 out of 5 stars

These guys are a cut above your average builder's merchant. Always polite, friendly and helpful - they bend over backwards to accommodate you and on top of this they have very competitive prices. Than... See more

Rated 5 out of 5 stars

This is by far the best supplier I have ever dealt with. The Customer Service is second to none. Thanks to Tom and Kevin at Sidcup and Emily at Crawley for their polite and helpfull manner in dealing... See more

Company replied


Company details

  1. #37 of 67 best companies in Timber merchant
  2. #19 of 41 best companies in Building materials store
  3. #17 of 30 best companies in Fence Supply Shop

Written by the company

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Written by the company

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Contact info

  • Unit 2, Five Arches Business Estate, Sidcup, DA14 5AE, London, United Kingdom

  • 0208 312 1902

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every time I call the shop to arrange…

Every time I call the shop to arrange delivery of materials, I receive confirmation almost immediately, with some of the best prices in London and very fast delivery.
I personally deal with Tom M., who is honestly one of the friendliest people I’ve ever met.
The whole team is professional and makes doing business easy and stress-free.
Highly recommended!

31 January 2026
Rated 5 out of 5 stars

Lawsons Customer Service

This is by far the best supplier I have ever dealt with. The Customer Service is second to none. Thanks to Tom and Kevin at Sidcup and Emily at Crawley for their polite and helpfull manner in dealing with a problem regarding my order.

12 August 2025
Unprompted review
Lawsons (Whetstone) Ltd - Sidcup logo

Reply from Lawsons (Whetstone) Ltd - Sidcup

Thank you for your kind review and we will definitely share it with the teams at Sidcup and Crawley. Our business is built upon a foundation of great service and we are delighted to have been able to help you with your order.

Rated 5 out of 5 stars

Very pleased with the service and quality of goods!

I'm an absolute beginner when it comes to anything DIY and was looking for timber to do decking in my garden. Jake Dempster at Lawson's in Sidcup provided me with a great service and recommendations on the materials I needed. Absolutely delighted with the end result. Will definitely be using Lawson's again in the future.

10 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look