Layouthub Reviews 876

LayoutHub has the world's best support! The staff can really fix any problems and are super fast. I can highly recommend it!

This is my second time making a website with this page builder and its just a no brainer for many reasons, but the customer service is main reason. And of course their top tier templates

Really helpful. I tried several visual composers on the Shopify App. They are the best! Their customer support is extremely helpful and prompt to respond.

I can't begin to express how grateful I am for Caroline's exceptional technical support in fixing the contact form issues on my website. Her performance was nothing short of remarkable, and I'm delighted to share my experience.

First and foremost, Caroline's response time was lightning fast. It felt as though she was waiting by her computer just for me to reach out. Within minutes of sending my inquiry, she was already on the case. Her promptness gave me the peace of mind that my issue was a priority for her.

But it wasn't just her quick response that impressed me; it was her friendly and courteous communication that truly stood out. In today's digital world, it's easy for customer service to feel robotic and impersonal. However, Caroline's warm and approachable demeanor made me feel like I was chatting with a friend who genuinely cared about solving my problem. She patiently walked me through the troubleshooting process, explaining each step in a way that even a non-tech-savvy person like me could understand.

What truly amazed me, though, was Caroline's ability to deliver the right outcomes. She didn't just provide quick fixes; she dug deep into the issue and ensured that it was completely resolved. Her expertise was evident as she tackled the problem with precision and determination. Thanks to her, my website's contact form is now working flawlessly, and I couldn't be happier.

I was so impressed with Caroline's assistance that I offered to buy her a puppy as a token of my appreciation. While I thought it was a generous gesture, she kindly declined and asked for this review instead. That speaks volumes about her dedication to her work and her commitment to ensuring customer satisfaction.

In conclusion, if you ever find yourself in need of technical support, look no further than Caroline. Her quick response time, friendly communication, and unparalleled problem-solving skills make her a true gem in the world of customer service. Thank you, Caroline, for going above and beyond to help me. You've earned every one of these five stars! ⭐⭐⭐⭐⭐

Please read it all, I took time inform you so you don't make my mistake.

Terrible app. Avoid at all cost. Will not recommend do not fall into 5 star reviews. It keeps breaking: break my add to cart, break my bundle app, mobile version slide to the side. I lost a lot money and conversions. Yes, they made me a free month, but i lost conversions so it is more money than 15$. It keeps breaking. It takes so long for fix a single thing. Some customer agents ignore you, some of them break your website on purpose i guess, because it has some other problem once they fix one problem. They have been changing my product page, and description photo without me realising it. they are so sneaky be super duper careful.

THIS IS TERRIBLE APP! HELP YOURSELF AND DON'T USE THEM!!!!

EDIT:
I had an issues back to back with theme customisation app - layouthub. On entire website add to cart didn't work at all, it was clearly an issue from that app. I was running a campaign and there was no conversion on that at all. So I lost money and they agreed to compensate that once i showed them my ad spend. they said they gonna refund me on my next payment. Payment came, i paid and now they are denying to refund me. I had issues back to back from this app. And recently i had another issue that my entire cart wasn't working at all and they were reluctant to solve and took so long and had no sales and lost 65$ on ad spend. they don't hold themselves accountable for the issues and lost caused from their app. They think I continuously request a refund from them, Dilys (customer support) says I'm demanding money from them for nothing. I'D LIKE TO INFORM ALL FELLOW MERCHANTS ON SHOPIFY TO AVOID USING THIS APP AND BEING IN MY SITUATION.

and they think it is okay and show a arrogant and rude behaviour to customers. Type of behaviour and work ethics they have is unbearable. I wish I didn't use this app for my website.

I have created many pages using this app. It has also increased my sales.
The support system is also very good and Caroline always helped me.
She is always speedy and polite.
I will recommend this app to everyone in Japan.
Thank you.

very good and friendly support... I get help every time 🙂 highly recommended😍 Jung is good and friendly!

Had the pleasure of working Jung from Layouthub in a real-time chat. She helped me with my store code making all the changes I needed and was very helpful. I wish all my customer service agents i deal with where as professional as she was.

The entire team has been great but Caroline did an amazing job. She assisted me with multiple request and was very helpful. I am already please with this app. Easy to use and amazing support staff.

really liked the app, and the help from others as well. jade helped me make my website look like a very elegant one.i would highly recommend it to those who are starting out

Layouthub customer service has been the best I've dealt with when it comes to website builders, my only qualm is there isn't an easy to way to add features to sections. I couldn't find a good section with 5 buttons and was hoping I'd be able to drag and drop buttons to the site. Regardless, the customer service team helped me out and created a section I needed. If you are having a hard time customizing, message their chat support and they will help you out really well. Caroline and Saul from customer service helped me out a lot.

I downloaded this app on a whim and must say, it exceeded all my expectations. This app is an absolute game-changer for anyone looking to create stunning, professional-grade pages without any coding knowledge.

The customer support provided by the app developers is top-notch. Caroline from the support team helped me with my issue seamlessly and immediately, some of the best customer service I've received! 10/10 service and app!

Great support by Caroline from LayoutHub Shopify App. The app is extremely good, easy to understand and to work with. I'm able to find any design template and block I want and customized it for my brand. Thanks:)

Caroline is great, I am new with page design, she can customize a block for, this really help a lot.And this app is really easy to use as well comparing with others.

Superfast customer service!! Caroline is really helpful!!

Layout Hub has a lot of options for layouts & they're somewhat easy to customize. Best of all is their all-star customer service. Caroline has helped with any questions I had, has been helpful & friendly & has responded to my requests swiftly. So glad we have them to help update our site.