Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. M... See more
Company replied
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See what reviewers are saying
Work with Lazer long time and they are always super professional. Higest recomendation. Barbara its extremely competent
Company replied
Send by Email to Lazer 2 Weeks ago: Dear Lazer Management, attention, long story! 3 weeks ago there was a Lazer sales team here in Foral/Algoz who c... See more
Company replied
After our last provider Lazer are great. They do what they say and are easy to contact. The internet speed is very good.
Company replied
Company details
- Telecommunications service provider
- Closed Circuit Television Store
- Internet Service Provider
- Phone and internet services
Written by the company
Lazer Telecom is the Algarve’s favourite, fastest-growing, Internet service provider. For over 38 years, our mission has been to ensure residents and businesses of the Algarve are always connected to what is most important to them. Our fibre network with speeds up to 1Gbps is quickly expanding, and we are continuously rolling out our services into new areas, so check for coverage or register your interest today!
Contact info
Urbanização Vila Lusa Marina J21, 8125-409, Quarteira, Faro, Portugal
- 289396055
4.3
Excellent
8 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
best service
8 May 2026
Unprompted review
Reply from Lazer Telecom - Vilamoura
Thank you so much for your feedback
Lazer its an amazing company
Work with Lazer long time and they are always super professional. Higest recomendation.
Barbara its extremely competent
4 May 2026
Unprompted review
Reply from Lazer Telecom - Vilamoura
Thank you so much for your wonderful review and recommendation! We truly appreciate your long-term support. Barbara will be especially pleased to hear your kind words. Thanks again for taking the time to share your feedback!
A rare gem
Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. Mr Costa, my contact, absolutely delivered on everything he promised. AND the connexion is excellent. Bravo Lazer, I'm glad I found you.
14 April 2026
Unprompted review
Reply from Lazer Telecom - Vilamoura
Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that everything met your expectations. Providing a fast, reliable service with a human touch is exactly what we strive for, so it’s especially rewarding to know that made a difference for you.
We’ll be sure to pass your feedback on to João Costa, he’ll be very happy to hear it!
If you ever need anything in the future, we’re always here to help. Welcome to Lazer, and thanks again for trusting us! 🚀
Great customer service
Great customer service, I can recommend to others
1 February 2025
Unprompted review
Reply from Lazer Telecom - Vilamoura
Thank you so much for your support :)
We had our internet connected today
We had our internet connected today. Very proficient excellent and friendly service. Highly recommend them
19 October 2023
Unprompted review
Reply from Lazer Telecom - Vilamoura
Thank you so much for your feedback, it is very important to us
After our last provider Lazer are…
After our last provider Lazer are great. They do what they say and are easy to contact. The internet speed is very good.
26 September 2023
Unprompted review
Reply from Lazer Telecom - Vilamoura
We are truly happy that you are satisfied with our service
Send by Email to Lazer
Send by Email to Lazer
2 Weeks ago:
Dear Lazer Management,
attention, long story!
3 weeks ago there was a Lazer sales team here in Foral/Algoz who called everyone at the entrance gate and said that new fiber optic cables were being made to Foral.......
I researched this on the Internet so it wasn't FibreAir, so it wasn't a cable but a directional beam from Paderne to Paderne Foral, then I asked by email whether at least 10 downloads and 5 uploads were pending. Main times Roushour was possible via your Airfibre, then Lazer replied that at least 30 down and 10 uploads were possible.
2 weeks ago the seller was here, he left, to look at the garden, said the trees are no problem and we made contract for 2 years, After that I saw that wrong location in the contract and sent email to seller
but unfortunately had to warn/reminder him and the agency by email until I finally received an answer and correction.
1 week ago the installer was here with 2 people to install the directional antenna and router, after 5 minutes both said I have no chance because too many trees are with me and neighbors and the hill between Paderne Sender and here is I could try to cut down my trees and those of the neighbors!!! and I said and just remove the hill......?!
He said if enough people are interested in Foral then maybe they could make glass phaser cables on it I said probably not because I'm sure as reliable as your salesman is lying and only thinking about selling....
My Opinion, the salesman only saw the sales despite my inquiries just not properly explained to us/told untruth.....
I'm still waiting in vain for a clear confirmation of the cancellation of our contract, let alone an apology for lies, my activities and wasted time, should I not receive a cancellation confirmation within a week I will claim these online via the beautiful Red Claims Book.
By the way, I have now made Starlink/SpaceX Internet and I am very satisfied!!
My experiences / story will soon be published on Google Map reviews and Trustpilot to inform others.
Regards
- [x] Now:
Now 2 weeks have passed and I still haven't received any confirmation of the termination of the contract! At least a week ago I received an email from the management write sorry and that the seller was being warned and professionalised...
that's the reason why I gave 3 stars otherwise I wouldn't even have given one!
8 August 2022
Unprompted review
Reply from Lazer Telecom - Vilamoura
We are sorry that you were not happy with our service, but we are pleased that you are satisfied with our management's response to the matter.
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