Lazy Day Foods Reviews 

57
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Amazing, so tasty. Upon being diagnosed dairy intolerant, I found it difficult at first until I came across these products in a farm shop. I bought a box of tiffin bits and a box of rocky road and abs... See more

Company replied

Rated 1 out of 5 stars

I'm vegan and like the occasional sweet treat like most people. So I tried Lazyday's Rocky Road 'because we think everyone deserves the occasional treat, especially when they're as joyfully de... See more

Company replied

Rated 1 out of 5 stars

Ok, so I’d initially placed my first order with this company. Well, when it arrived, it arrived in a battered box and some of the contents were all battered too! Not surprising given that there were l... See more

Company replied

Rated 5 out of 5 stars

I have always had a severe nut allergy and then just last year I found out, due to a stomach condition, that I could no longer eat dairy. I felt lost and unable to eat all my favorite treats, until la... See more

Company replied

Company details

  1. Food Manufacturer
  2. Bakery

Written by the company

Lazy Day Foods is an award-winning free-from bakery based in Scotland, run by food scientists Dr Sally Beattie and Emer Bustard. Founded in 2006, the business was created from their own lived experience of food intolerances/allergies. All Lazy Day products are hand-baked in a dedicated free-from bakery that is completely gluten-free, dairy-free, egg-free and nut-free. Using their expertise in food science, Sally and Emer develop high-quality allergy-friendly treats that everyone can enjoy, whether they have dietary restrictions or not. Lazy Day’s mission is to make inclusive, great-tasting treats that bring a little joy and ease to everyday life for people on restricted diets, including vegans and those with food intolerances.


Contact info

3.7

Average

TrustScore 3.5 out of 5

57 reviews

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No recent history of asking for reviews

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Replied to 33% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(57)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about Lazy Day Foods! I found Lazy Day while looking for some Christmas treats for my vegan husband. I bought a Christmas hamper, and we have been delighted with everything!! It is impossible to tell that these products are free-from, they taste just as good as the originals, and in some cases, better!! My husband’s favorites are the ginger tiffins. I think the shortbreads are amazing, especially considering that there is no butter!! The hamper had a phenomenal selection, but I can’t wait to order again and try some new treats! And, the fact that all of these good things are sustainable, makes the great, even better! Thank you, Lazy Day, you made vegan Christmas a very delicious one!!

31 January 2022
Unprompted review
Rated 5 out of 5 stars

Delicious Rocky Road!

Got gifted your Rocky Road Bites at Christmas - I’m in love.. as is my family. 100% will be buying for myself and looking at your other product ranges. Delicious!

30 December 2021
Unprompted review
Rated 1 out of 5 stars

How can you get the best before dates…

How can you get the best before dates so wrong! Selling a vegan cake 1 year out of date is so wrong. The cake should have dec 2021 on not dec 2022!

I wanted to try this brand for my lil girl but i do not want to give her a cake past its sell by date due to youselfs no even getting the date write in the first place.

Very dissapointing

8 December 2021
Unprompted review
Rated 4 out of 5 stars

Products great, customer service poor

I love these goods and have been a customer for a little over 2.5 years now. Products are beautiful but sustainer service been poor of late. My last two orders have arrived with a fee damaged items, with no response from customer service. This is disappointing as these products are expensive and it’s not nice to spend a lot of money and have damaged items arrive. Would have liked a response from my email regarding this but absolutely nothing. However products are very good quality and delicious.

9 June 2021
Unprompted review
Rated 5 out of 5 stars

New Gluten Free Vanilla Cake

I picked up one of the new Vanilla traybake cakes from my local Sainsbury's. I paid £4 for it. It's approximately 12 servings. I'm generous - we got six servings ;) It was perfect for our post BBQ Sunday dinner.
The cake itself is lovely. If you're used to normal cakes, you might find it drier than your average traybake. If however you are used to gluten free cakes you will rejoice! I found it to be the perfect balance of flavours. It wasn't too sweet or overbearingly vanilla. A scoop of dairy free ice cream made it feel more indulgent and naughty.
It's a great cake ideal for a treat or for the allergy table of a kids party.
In conclusion I'd say it's a cake that satisfies the sweet tooth of those who normally miss out because of allergies or lifestyle choices - without breaking the bank!

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Lovely vegan chocolate cake

Bought this at Sainsburys in the vegan/gluten free section. My daughter is vegan but im not and we both loved this cake. Dense but moist sponge and lovely not too sweet 'butter'cream icing...lovely. definitely buy again.

23 March 2021
Unprompted review
Rated 5 out of 5 stars

Great variety and long shelf life.

I bought a variety box which contained about six of seven products from the range. As a gluten free person it's been great having a huge variety of sweet snacks to choose from while working from home.
The long shelf life is handy too so I don't need to finish them all in a month.

Only complaint would be my bundle listed two boxes of rocky road bites but instead I got tiffin bites. Would have much preferred rocky road as it was a favourite before going gluten free.

Will certainly order again in the future.

27 January 2021
Unprompted review
Rated 5 out of 5 stars

Peppermint slices are amazing!

Peppermint slices are amazing! I have a dairy intolerance and it's great to finally find something that doesn't taste like something is missing. The only problem now is I think I'm addicted!

Lovely customer service too, very friendly company.

13 January 2021
Unprompted review
Rated 5 out of 5 stars

This company are miracle workers!

The products are so delicious! My 5 year old dairy and wheat allergic son was so excited this year to have his first ever chocolate birthday cake - his words: 'it was sooo yummy!' We've bought 5 more since for all of the other birthdays in our house! He is now working his way through sampling all of the products in the Christmas hamper - everything has been delicious so far (I had to sample them too!) Thank you so much Lazy Day Foods!

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic free-from goodies

I love this company. It’s one that my sister and I both trust to make food that is ‘safe’ for us with our free-from needs. I particularly love the crispy millionaires, and the oaty cookies. Oh, and the rocky road slices.... So many good things! Think I need to go place another order ;)

18 December 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

We are so glad you feel safe with our goodies!
Thank you for taking the time to leave us such a lovely review and we look forward to getting some more of our wonderful goodies out to you!
Lynsay :)

Rated 5 out of 5 stars

Fantastic range

Fantastic range. Reliable service. Can’t wait to try the chocolate cake been a long time since I had a cake

17 December 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

We are so glad you love our range!
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Rated 5 out of 5 stars

The lazy day chocolate celebration cake…

The lazy day chocolate celebration cake is a bona fide WORK OF GENIUS!! Without a shadow of a doubt, the best 'free from' product on the planet, and a cake that can stand shoulder to shoulder with any other 'normal' chocolate cake I have ever tasted. I only became gf and df 3 years ago at the age of 34, so I recall very fondly and lustfully the taste of actual chocolate cake. Let's be honest, no free from product comes close. Well, this one does. This is as good as, if not better, than any normal cake. My kids, who thankfully don't share my unfortunate dietary requirements, say this is their favourite cake too. Outstanding. Thank you, lazy day, you have made the world a better place!

12 December 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

We worked so hard to get the Celebration Cake just perfect and we reviews like this make it all worthwhile!! We are happy to hear that all the family enjoyed it even if it means that you need to share.
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Rated 2 out of 5 stars

Disappointed customer

I was about to take my second bite I noticed a hair poking through the icing in the middle tier. Giving the benefit of the doubt, I assumed it was my own but whilst pulling it out I realised it was embedded into the cake and a completely different colour to mine. It’s a very fine, half white, half black, 6 inch strand. I wrote an email to them and waited a week with no reply back. It was a terrible experience and to top it off they don’t have the courtesy to reply to my email.

10 December 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

Hi Harkiran,

I am sorry for the inconvenience of this matter. I have looked for an email from you and can't find one - would you mind resending it directly to me at lynsay@lazydayfoods.com and I can pick it up from there. Again please accept my apologies and I will look out for your email coming through.

Lynsay

Rated 5 out of 5 stars

Great for everyone

All their products I’ve tried are amazing and taste exactly like their non-vegan versions. My family bought the chocolate cake for a birthday and everybody there loved it! Highly recommend their products

9 December 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

So glad you and all the family enjoyed the cake and that you like the other products in our range.
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Rated 5 out of 5 stars

Fantastic Company

Fantastic company as a gluten intollerant vegan this is my go to for nice treats i cant find anywhere else its also very affordable for the quality. Amazing customer service and packing team! Highly recondmend supporting this company give them a try if you haven't.

7 December 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

Thank you for the lovely comments - I will be sure to pass it on to all departments!
Thank you for taking the time to leave us such a lovely review!
Lynsay

Rated 5 out of 5 stars

Highly recommend.

As a person with many food allergies, I can not tell you how difficult it is to find a brand which caters to my needs. Lazy Day has a wide selection of delicious deserts that are all free from dairy and gluten and made in a nut free environment. Ordering online is super easy and I have never had a missed delivery or damaged box. Their customer service is second to none, on the one occasion a mistake was made, their customer service rep contacted me with an apology and a solution before the parcel had even arrived! I honestly can not recommend this company enough.

2 December 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

Customer service is just as important as us producing amazing yummy products, we are so pleased that you are happy with both!
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Rated 5 out of 5 stars

Would recommend to ALL :))

I have always had a severe nut allergy and then just last year I found out, due to a stomach condition, that I could no longer eat dairy. I felt lost and unable to eat all my favorite treats, until last year I stumbled upon a box of your millionaire shortbreads - and I instantly loved them!! Now, your products have become a constant buy for me and they have helped me to except my dietary restrictions. SO DELICIOUS :))

14 November 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

I am so glad that you have found our goodies to get through the day!
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Rated 5 out of 5 stars

Luxury Christmas Hamper is outstanding!

I love Lazy Day products and the Luxury Christmas Hamper on offer this year is something else. All the products (including shortbread, tiffin, truffles, and the full-sized cake) are all gorgeous quality, and the gift as a whole is excellent value for money. Such a treat for free-from foodies over the festive season!

13 November 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

We are so glad that we will get you through the festive period with all the goodies in the hamper.
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Rated 5 out of 5 stars

Chocolate cake is certainly something to celebrate!

My son suffers from multiple food allergies some of which include egg, wheat, rye, barley, nuts, the list goes on. So you can imagine how difficult it's been to find safe products for him. Lazy day has been a trusted brand I buy and I recently discovered their Chocolate celebration cake. My son was delighted and for the first time he was able to eat a shop bought cake, he shared it with us and it was delicious! This cake will certainly be one I buy for birthdays and special occasions, it's important that my son doesn't feel left out because of his allergies and Lazy day foods have certainly helped! Keep up the good work!! 👍

27 October 2020
Unprompted review
Lazy Day Foods logo

Reply from Lazy Day Foods

Safe and yummy for all the family!! This is why we create our products to ensure that nobody is left without cake, we are so glad that all the family enjoyed the cake.
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

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