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Rated 3 out of 5 stars

Was really pleased to find somewhere that supplies the Aramis deodorant stick that isnt the antiperspirant. I ordered 2 to stock up. The order eas accepted then a couple of days later i was advised th... See more

Rated 5 out of 5 stars

Ordering from Lbworld was straightforward and I was delighted to be able to get what I wanted, and at a good price! I was kept updated on the order status and received it promptly. I was disappointe... See more

Rated 1 out of 5 stars

At the moment my experience with this company is rock bottom. I have emailed to ask where my order is and no response. Also tried calling the contact number which seems to be an unmanned voip service... See more

Company replied

Rated 1 out of 5 stars

I ordered a bottle of CR7 for my youngest son who is a crazy Ronaldo fan, The order went through, I received my order confirmation email. Then 2 days later I received another email informing me that t... See more

Company details

  1. Perfume store
  2. Cosmetics shop
  3. Hair product shop
  4. Nail salon

Written by the company

LB World is one of the UK's fastest growing beauty retailers. We have been trading on amazon platform since 2015 before we launched our own website. We started this website recently after putting all logistics together including free and fast delivery service on all orders . You can be rest assured to getting topnotch customer service as you shop with us.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

116 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

One item sent was wrong but it was…

One item sent was wrong but it was sorted out immediately. Great prices and I am sure I will be buying there again soon. 4* only because one wrong item sent and if I still needed that ordered one I would have to order it again. You can contact them via whatsapp which is great as response is very fast. And a customer service is very good.

19 July 2021
Rated 1 out of 5 stars

Wrong items sent

Incorrect items sent in order. Have not received a reply when I have asked for a refund

17 July 2021
Unprompted review
Lbworld logo

Reply from Lbworld

We are very sorry to hear that you got the wrong order. Are you happy for a replacement ? We are more than happy to refund you the cost of the product and the return fee if you can return to us to confirm the product that was sent to you. Thank you.

Rated 2 out of 5 stars

Asked for feedback before delivery as

Asked for feedback before delivery as
I got a refund which is how I know that part of the order is out of stock. It was the main part. Rest was to make up to free delivery so would have preferred notification and options.

8 July 2021
Lbworld logo

Reply from Lbworld

We are very sorry for your experience . The product was out of stock because of its popularity.

Rated 5 out of 5 stars

Excellent service

Extremely happy. Ordered 11 Dove lotions about midday on the 14th June and they were delivered in the morning of 15th June.
Extremely good service and good email communications. Thank you!

15 June 2021
Unprompted review
Rated 1 out of 5 stars

Item wasn't really in stock

Ordered and paid for Barry M lipstick which was supposed to be in stock. 5 days later received an email to advise that LBWorld could not fulfil the order and would give a refund. Awaiting refund 3 x days later.

15 May 2021
Lbworld logo

Reply from Lbworld

We are sorry to hear that you were not satisfied with the service. From our record, your first order failed payment verification and the second order refund was processed immediately and we sent you a message that the product was presently out of stock. Kindly check your account statement again please. Thank you .

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