LDN Finance Reviews 

695
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently emphasize the exceptional level of support, noting that staff members are always professional, approachable, and truly dedicated to finding the best possible financial rates for their clients. Reviewers repeatedly praise how patient and responsive the team is, making every single interaction smooth and reassuring from beginning to end. People also point out that communication is extremely clear and effective, ensuring all questions are answered promptly during the entire home buying journey. Consumers value the expert guidance that turns complicated situations into manageable steps, resulting in successful property purchases and stress-free remortgages.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for their professionalism, responsiveness,... See more

Service

Consumers find service to be exceptionally positive, reporting a smooth and reassuring experience from start... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that team members are... See more

User experience

Customers report positive experiences with user experience, highlighting an absolutely effortless and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting prompt and fast communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended this team by our estate agents, and we couldn’t be happier with the service. Daniel was absolutely amazing throughout - his dedication is unmatched, often going above and beyond... See more

Company replied

Rated 5 out of 5 stars

My Partner and myself were first time buyers and found the thought of buying a house and getting a mortgage really overwhelming. However Connor and Urszula from LDN finance from start to finish were a... See more

Company replied

Rated 5 out of 5 stars

Amazing help and support from Adam to get my parents remortgage through. Took a few tries and there were times where we thought perhaps this may not work, but they navigated us perfectly to getting an... See more

Company replied

Rated 5 out of 5 stars

I dealt with Owen at LDN Finance and he was incredibly responsive, patient, and helpful throughout the process. As a first-time buyer with many hypotheticals I had tonnes of questions and my offers we... See more

Company replied


Company details

  1. Mortgage broker
  2. Business broker
  3. Financial advisor
  4. Insurance broker
  5. Property Investment

Written by the company

LDN Finance is a multi-award-winning firm established in 2017 to bring together specialists in all areas of property finance. We are an independent ‘Whole of Market’ mortgage specialist and we provide professional advice to a wide variety of clients seeking property related finance and insurance.


Contact info

5.0

Excellent

TrustScore 5 out of 5

695 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(695)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Really excellent service provided by George and Chika from start to finish, who were responsive and helpful throughout our remortgage process. As this was our first remortgage we had a lot of questions which they were always happy to answer.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

We've secured our remortgage after failing to secure one due to various reasons. During the stressful times, Heather worked with us to explore all available options and find a lender, with additional assistance from Jessie. We can't thank you guys enough for helping us not only on this occasion but previously as well. Heather's service was exceptional and highly recommend!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage Application

Urszula and Conner have been fantastic. They guided me through the process and helped me find the right mortgage. The application was completed smoothly, and they were kind, communicative, and professional throughout.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Phil & Tye

I have just completed on my first home, having chosen LDN on the recommendation of a friend. I am beyond pleased that I did - Phil and Tye made a stressful process so easy to navigate and were incredibly responsive, always on hand to answer questions. Phil was instrumental in my getting to completion - I took his advice to change solicitor part way through as my original conveyancer was so poor. Phil's recommendation of conveyancer was perfect and the rest of the purchase went without a hitch.

I cannot recommend LDN highly enough and won't hesitate to use them in future.

Thanks Phil & Tye!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Romit at LDN from start to finish, they were professional, responsive, and incredibly helpful. They made the mortgage process smooth and stress-free, explaining everything clearly and always being available to answer my questions.

They secured a great rate for me and handled everything efficiently. I truly felt like I was in good hands. If you're looking for a knowledgeable and trustworthy mortgage broker, I can't recommend them highly enough!

Thank you for the fantastic service!

Many thanks
David & Andrea Lakey

21 May 2025
Rated 5 out of 5 stars

LDN Finance review

Just completed another 3 remortgages with Heather at LDN. Very happy with the service and the results. LDN has been my broker now for over a decade and I imagine for many more years to come. Thanks again to the team for their hard work and guidance.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Heather was absolutely fantastic…

Heather was absolutely fantastic throughout our mortgage process. As a self-employed applicant, our case was a bit more complex, but she handled everything with expertise and care. She explained each step clearly and always made time for our questions, which really put our minds at ease. Her professionalism and empathy made a stressful process feel smooth and manageable. We’re so grateful for her support and would highly recommend her to anyone needing mortgage advice.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and experience

I've used David previously and instructed him again to help with my
Mortgage. David was professional from start to finish. He explained the process to me fully and no question was too much for him. He found me the best deal available and I am so grateful for his knowledge and expertise.
Thanks so much to David and his team for another job very well done!

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and Smooth process

Connor has made the re-mortgage process as smooth as possible and I could not be happier with the support and communication that Connor provided. I highly recommend to anyone going through the mortgage process, the whole experience was quick, highly informative and smooth. Could not have had a better experience and I will continue to use Connor time and time again.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Above and beyond. The LDN team were amazing throughout my very long and taxing refinance. They offered advice at all times about the best route and constantly updated the best deal available, whilst rates changed. First class team and remain a very satisfied customer after many years.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Just completed as first time buyers

Just completed as first time buyers. Romit and Urszula were outstanding, always readily available for help and support. Despite multiple push backs with our seller, they were always on hand to assist . Can most certainly say it was the best decision and money spent, would not have been able to do it without them

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service start to finish!

We had an excellent experience working with Colin Anderson and Lauren Abbey on a recent remortgage. The whole process was smooth and stress and we secured a favourable interest rate . I wouldn’t hesitate to recommend LDN Finance and Colin to anyone looking to remortgage.

1 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look