LDN Finance Reviews 

695
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently emphasize the exceptional level of support, noting that staff members are always professional, approachable, and truly dedicated to finding the best possible financial rates for their clients. Reviewers repeatedly praise how patient and responsive the team is, making every single interaction smooth and reassuring from beginning to end. People also point out that communication is extremely clear and effective, ensuring all questions are answered promptly during the entire home buying journey. Consumers value the expert guidance that turns complicated situations into manageable steps, resulting in successful property purchases and stress-free remortgages.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for their professionalism, responsiveness,... See more

Service

Consumers find service to be exceptionally positive, reporting a smooth and reassuring experience from start... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that team members are... See more

User experience

Customers report positive experiences with user experience, highlighting an absolutely effortless and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting prompt and fast communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended this team by our estate agents, and we couldn’t be happier with the service. Daniel was absolutely amazing throughout - his dedication is unmatched, often going above and beyond... See more

Company replied

Rated 5 out of 5 stars

My Partner and myself were first time buyers and found the thought of buying a house and getting a mortgage really overwhelming. However Connor and Urszula from LDN finance from start to finish were a... See more

Company replied

Rated 5 out of 5 stars

Amazing help and support from Adam to get my parents remortgage through. Took a few tries and there were times where we thought perhaps this may not work, but they navigated us perfectly to getting an... See more

Company replied

Rated 5 out of 5 stars

I dealt with Owen at LDN Finance and he was incredibly responsive, patient, and helpful throughout the process. As a first-time buyer with many hypotheticals I had tonnes of questions and my offers we... See more

Company replied


Company details

  1. Mortgage broker
  2. Business broker
  3. Financial advisor
  4. Insurance broker
  5. Property Investment

Written by the company

LDN Finance is a multi-award-winning firm established in 2017 to bring together specialists in all areas of property finance. We are an independent ‘Whole of Market’ mortgage specialist and we provide professional advice to a wide variety of clients seeking property related finance and insurance.


Contact info

5.0

Excellent

TrustScore 5 out of 5

695 reviews

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No recent history of asking for reviews

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5.0

All reviews

(695)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review from Nimali Udukalage

I've been with LDN Finance since 2020 seeking their financial services. They always come across professional and friendly.
Heather Greatorex is a great asset to LDN Finance for her exceptional customer service skills. I particularly like how Heather explains processes concisely in her emails.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Could not have asked for better service from Conner Williamson and LDN. Our sale ended up being more complicated than we had expected and required a number of different mortgage options to be run. Conner was unfailingly quick to respond to all our questions and consistently provided us with excellent advice. We recommend him equivocally.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Romit and Urszula…

I cannot recommend Romit and Urszula any more highly!!!

They made the process effortless. Fast on replies, friendly, hard working and no question was too silly for them. As a foreigner buying in UK I feared the process may not of been straight forward but Romit made it incredibly smooth. I have already recommended them to multiple friends already. Romit was even contactable on a sunday via whatsapp. Unbelievably devoted to his job and his clients.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from LDN

Outstanding service from LDN. Ours was a complicated mortgage application, and Martin Ball was quite incredibly persistent in not just getting us a deal where a lesser broker would have given up, but also getting us a deal at a far better rate than we expected.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service – Exceeded All Expectations!

I had an outstanding experience with LDN Finance, and I can’t recommend them highly enough. From start to finish, the team went above and beyond to make the mortgage process smooth, stress-free, and even enjoyable!

A special thanks to Phil Leivesley, Antony Cotchobos, and Tye Rath—each of them played a crucial role in making this happen. Their expertise, patience, and proactive approach made all the difference. They took the time to explain everything clearly, kept me updated at every step, and handled any challenges with complete professionalism.

What truly stood out was their dedication. They didn’t just meet expectations—they exceeded them in every way. They anticipated potential hurdles before they became problems, responded quickly to any queries, and ensured I felt confident throughout the process.

If you’re looking for a mortgage advisor who genuinely cares and delivers exceptional results, LDN Finance is the one to choose. Thank you again, Phil, Antony, and Tye—you’ve been fantastic!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Had a fab experience with George at LDN Finance, as a first time buyer, I had no clue where to start, but George guided me through the process and made the whole process super simple. He was available throughout, kept me fully updated and helped me secure a mortgage suitable for me and within budget. George was a pleasure to deal with, super personable and easy to chat to, which made securing a mortgage way less stressful than expected. Would highly recommend him to anyone

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Amazing service throughout our home purchasing experience. Dan was super kind and went above and beyond. I'd definitely work with him again and would 100% recommend to a friend!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended

We were recommended LDN Finance by a friend, and after now having used them to secure our mortgage, wouldn't hesitate to do the same.

The team were very patient and helpful, kindly updating quotes multiple times over several months as we offered on different properties before eventually being successful.

They were proactive & kept us updated on the best available rates & market movement throughout.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience,

Great experience,
We have worked with Conner for the last 3 years and it has been always an outstanding service. Very professional, high knowledgeable and very supportive.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Very professional, quick, efficient and competent

Very professional, quick, efficient and competent.

I had the pleasure of dealing with Romit and Urszula and they made what can be a stressful process very simple and easy.

Highly recommended and have already passed on their details to a few people.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Conner was great - very knowledgeable, responsive and helpful as were his colleagues. Would highly recommend.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Henry and George from LDN Finance were…

Henry and George from LDN Finance were invaluable partners without whom I have no idea how I would have completed my remortgage. I have a demanding job and unusual circumstances as a dual-national, but LDN kept me on track and navigated the process to a great conclusion. Highest recommendation from me!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Great remortgage experience

We were referred to Conner from LDN Finance for our remortgage by a friend, as we weren't pleased with our previous mortgage broker. Conner was exceptional, always helpful, efficient, clear and quick in dealing with our queries and concerns. He managed to secure us a great new mortgage deal. We also collaborated with Catherine who was fantastic, she kept us constantly up to date, she was always helpful and she pushed things forward when we were running out of time, ensuring the mortgage switch would happen before the expiration of our old mortgage. We highly recommend their services and we will definitely engage with them again in the future.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Our initial worry about arranging a…

Our initial worry about arranging a Lifetime Mortgage deal remotely was quickly eased once we had an interview with the excellent Darren Johncock; Amanda Fitzhugh ensured that we were kept fully informed throughout. This was a great experience and the process ran so smoothly with minimal fuss.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Daniel and his team made a big positive difference to us. They went beyond ensuring we got our mortgage approved and completed, answering our many questions patiently and providing great financial advice that was relevant to our personal situation.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

First time buyers

George and Henry were fantastic in helping us secure our first mortgage. As first time buyers we were naturally inexperienced and had a lot of questions about the process - George was patient, took the time to explain things clearly and provided expert advice. George and the team were very proactive to engage with other parties to push things forward and always kept us up-to-date. We highly recommend utilising the services of George and his team.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

We’ve used Colin before to get our…

We’ve used Colin before to get our mortgage, and again for our remortgage. He was very helpful, quick and efficient at finding us the best new mortgage deal to suit our needs and Lauren couldn’t be more helpful when I had some questions and needed help on some documentation before completion. Will use again next time and highly recommend.

4 December 2024
Unprompted review

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