Leaders - Bromsgrove Reviews 

Aimee has been dealing with and assisting me on my 1st time renting, she is very professional and replies so fast I cannot fault the process

Just want to say a massive thank you to Aimee! She’s helped me a lot during my moving process! Always there to answer emails or calls! in and out of hours. Felt very welcomed into the property. Highly recommended!

All staff are very helpful always pleasant and are committed to giving you a great service. Special thanks goes to Kim , Aimee and the team.

Great service from Kim. Knowledgeable and friendly

I have worked with Leaders now for almost 10 years and when there has been an issue the team have been extremely professional, helpful with nothing being a problem. Highly recommended. Thanks for everything.

Aimee Taylor is absolutely fantastic 👏 Prompt, attentive and extremely personable. Keep it up !

Kim Price-Hunt is an exceptional estate agent who truly excels in her field. Her extensive knowledge of the market, combined with her keen attention to detail, ensures that clients receive the best possible guidance in letting their homes. Kim's friendly demeanor and outstanding communication skills make every interaction pleasant and stress-free, fostering strong trust and satisfaction among her clients. Her dedication and passion for real estate shine through in every transaction, making her an invaluable asset to anyone she works with. A real value to leaders.

I have nothing but positives to say about leaders in bromsgrove. I have been dealing with them for many years now, lately all my dealings are with Aimee Taylor who is extremely professional, polite and efficient. She goes over and above to ensure she deals with any questions or queries I have. A real credit to leaders. Thank you Aimee

Avoid these con artists at all costs. 18 months ago I found a property that I was interested in and asked if it had a pre payment meter as this was a huge no for me. I was lied to and spent 18 months failing to sort this with various energy companies. I was not told that the grass outside the maisonette, which was at a 45 degree angle, was my responsibility and classed as a 'garden' even though there was no door to this area. This then resulted in them demanding I mow it (even though it's at an extremely steep angle and there's no storage for a lawn mower). Fast forward 1 year and I advised that due to my dad dying of leukaemia, I would have to relocate to support family. I gave 6 months notice and paid over £400 so it could be re-let. I told Leaders on several occasions I would most likely be going at the end of June. During these months I had Connor messing up viewings, having people turn up at the property that I had to show around myself, and then Amiee demanding I pay rent for the first week of July as they have failed to get a tenant in sooner. I advised months ago I would be gone by the end of June, as well as advertised the place myself on local Facebook groups, completed viewings myself & communicated efficiently. It is not within my remit to accommodate for people failing to do their jobs properly, yet I'm being threatened with legal action because of Leaders' and others' ineptitude. Aimee is also demanding we pay to have new locks fitted as my partner (who's been in the military working away since before my dad even died) cannot return his key. I have completed viewings, advertised locally & done my best to get a new tenant found by the end of June. Leaders have taken £420 of my own money, messed up an already delayed process & then demanded more money from me. This has made my grieving process so much worse as I'm still living through the consequences of what was a very traumatic moment in my life. I don't know how these lot sleep knowing the stress they inflict on people.

My experience with Leaders especially Bromsgrove office was/ is so superb and amazing. There was an issue on termination of tenancy due to change of work and the landlord was not too comfortable and started using delay tactics on deposit despite the recommended cleaning services that did a great work and the house was like the way I moved in. But the landlord was just coming up with different strategies to take larger part of deposit if not all. I started disturbing Leaders since I didn’t really have direct access to the landlord but one Sophie Conway used to attend to me always and I didn’t know how she handle the matter that was almost one month because my thought was that we would resolve this matter in court but took her time to attend to the 2 parties and made sure we resolved amicably. I want to use this medium to categorically appreciate all members of staff in that branch most especially the particular one I mentioned above , I don’t know wether it is acceptable to mention name but permit me as I did. Leaders quickly responded to the mails, calls immediately even with electronic messages whenever they were not in the office at odd hours, with expert advice, consistency, patience and endurance. I want to give kudos to Leaders organization and I promise to continue dealing with them even whenever am ready to buy my own house. Bravo.

Very poor service and there only money grabbers they do not use you they constantly email and go on at tenants also chase people for money that is owed but not in there name

Mark and Kim have been fantastic from statt to finish, guiding me through step by step.

Appreciate all the help guys.

Best,

Jake

Helpful knowledgeable staff. Reasonable landlord fees compared to other agents. Property was let very quickly.

Great Service and has made the process very simple. would definitely recommend.

Staff are helpful and prompt to reply to emails. Kim has been particularly helpful during what is a stressful process. All the other members of staff I have spoken too have also been very helpful.

Where do I start - Sophie Conway (The Legend herself) & the team are a pleasure to work with, From securing the keys up till any issue I’ve had they always come through & deliver, Leaders have a great team & are an absolute delight.

So first time in a rental property after 30+ years of being an owner. From the very first enquiry at Leaders they have treated me with respect and understanding, they understood my needs and acted fast in responding to my requirements. My dealings with Lauren, Mark, Jennifer and Aimee have all been great, fast response times to and email or phone call, nothing seems to much to ask. If I was a landlord I’d want these guys managing my property portfolio and if you’re thinking of a rental property these are the people you can trust. Thanks team Leaders.

Mahema sultana is the representative who deals with my property .
She has always been welcoming and able to attend to any problems I may have .
Recently I had a problem with a fire alarm that was on permanently.
I reported it and it was dealt with immediately.
Good service
Mark winson

I have been dealing with both Kim and Mark at Leaders, Bromsgrove.

They have gone ‘above and beyond’ when helping me to find tenants for my property in Solihull and then to guide me through the process of getting the property legally compliant.

I would recommend Kim and Mark at Leaders they were very professional and that is what I always hope for.