We had Emily as our estate agent and honestly she was so helpful always willing to help and answer all our questions and she’s made this very smooth sailing as it is our first time doing all this, jus... See more
Location
Switch location7 Westquay House 20 West Street, PO16 0LG Fareham, GB
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See what reviewers are saying
I have been using Leaders to rent out my property for around 8 years and during that time I have been nothing but impressed with their efficiency, approachability and overall helpfulness. When my tena... See more
Company replied
We have been using Leaders, Fareham, to find tenants for us since 2007. They are so efficient and helpful that I can't fault them, so I have now engaged them to fully manage our properties. Many tha... See more
Company replied
We sold our house with Leaders within 3 weeks! All the property details and photo’s We’re really well done, many thanks to Jess. Right from the start Brett Gamblin was efficient, professional and v... See more
Company replied
Company details
About Leaders - Fareham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
7 Westquay House 20 West Street, PO16 0LG, Fareham, United Kingdom
4.8
Excellent
103 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had Emily as our estate agent and…
We had Emily as our estate agent and honestly she was so helpful always willing to help and answer all our questions and she’s made this very smooth sailing as it is our first time doing all this, just top notch so thank you
16 May 2026
Unprompted review
Emily was amazing helping us the whole…
Emily was amazing helping us the whole way through, bring our first time moving out she was there when needed for any little questions. Couldn’t be more grateful. Thank you !
16 May 2026
Unprompted review
First time moving out
First time moving out and I was very well looked after. Emily and Cassie were so helpful and lovely. Was recommended leaders and would recommend to anyone.
1 May 2026
Unprompted review
Reply from Leaders - Fareham
Dear Sarah
We greatly appreciate your 5-star review and the time you took to share your experience with Cassie and Emily. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Emily made are moving experience class…
Emily made are moving experience class she was always at the end of the phone for any queries. Great service recommended highly
24 April 2026
Unprompted review
Reply from Leaders - Fareham
Dear Paul
We greatly appreciate your 5-star review and the time you took to share your experience with Emily. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Really helpful for sorting out a place…
Really helpful for sorting out a place when availability in the area was limited.
Quick and fast responses and kept up to date with a lot of the process.
20 April 2026
Unprompted review
Reply from Leaders - Fareham
Dear Customer
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Reply from Leaders - Fareham
Dear Phil Broomfield
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Leaders made the process of letting easy…
Leaders made the process of letting very straightforward. They were happy to answer questions along the way. Thanks to the team.
21 March 2026
Unprompted review
Reply from Leaders - Fareham
Dear Gemma Bower
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Emily found me a tenant on the first…
Emily found me a tenant on the first viewing and at a better rental than a previous agent who had circa 15 viewings and no offers, even though the rent was lower than that achieved by Leaders.
19 March 2026
Unprompted review
Good renting experience
Quick and easy renting process, from viewing the property to picking up the keys.
I was kept informed all along the way and they were always available if I had any questions or queries.
28 February 2026
Unprompted review
Reply from Leaders - Fareham
Dear Andrew
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Tenant review
They made me feel welcomed and told me all the information I needed. They knew I was new to property finding but calmed me down and explained everything in a very professional way. Plus they are very understanding with everything.
2 March 2026
Unprompted review
Reply from Leaders - Fareham
Dear Ryan Shore, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Absolutely brilliant
Absolutely brilliant, prompt and efficient service!! Highly recommended!
30 January 2026
Unprompted review
Reply from Leaders - Fareham
Dear Lisa Currie, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Becky was brilliant and was so fast to…
Becky was brilliant and was so fast to get me in the flat
9 December 2025
Unprompted review
Reply from Leaders - Fareham
Dear Lewawi Endalew We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Dream house
Rebecca was amazing from start to finish. She helped us find our dream house and kept us well informed throughout the process. Her communication was excellent, and everything felt smooth and stress-free. Highly recommended!
Thank you Rebecca!
17 December 2025
Unprompted review
Reply from Leaders - Fareham
Dear Lidia We greatly appreciate your 5-star review and the time you took to share your experience with Rebecca. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Professional service from Leaders in Fareham
We sold our house with Leaders within 3 weeks! All the property details and photo’s
We’re really well done, many thanks to Jess.
Right from the start Brett Gamblin was efficient, professional and very approachable, he dealt with any queries or problems we had quickly, and kept us updated at all times, we are now within a week of completion, and would like to thank Brett and all the staff at Leaders in Fareham for all hard work.
4 December 2025
Unprompted review
Reply from Leaders - Fareham
Dear Robert Clarke We greatly appreciate your 5-star review and the time you took to share your experience with Jess, Brett and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Been with leaders for over 6 years
Been with leaders for over 6 years, not ever had any issues and they are always helpful if we need anything.
30 November 2025
Unprompted review
Reply from Leaders - Fareham
Dear Gbart, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Brett is your man for sales
Brett is fantastic, reliable, punctual, very knowledgeable and honest would highly recommend to anyone.
7 November 2025
Unprompted review
Reply from Leaders - Fareham
Dear Regina We greatly appreciate your 5-star review and the time you took to share your experience with Brett. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Very professional!
Emily and the team at Fareham Leaders were so professional - arranging everything very quickly and being so organised and helpful during the whole process .Highly Recommend!
24 October 2025
Unprompted review
Reply from Leaders - Fareham
Dear Mr Wilson We greatly appreciate your 5-star review and the time you took to share your experience with Emily and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Very helpful and were able to answer…
Very helpful and were able to answer any questions I had whether silly or not
17 October 2025
Unprompted review
Reply from Leaders - Fareham
Dear Kieran Drummond, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Persistence and positivity prevailed.
Despite an unusually slow market mid 2025, the Leaders team did a great job in generating a steady flow of viewings and worked closely with me to keep me appraised. Persistence prevailed and a buyer was found in September. Throughout this period of uncertainty, I felt Leaders gave strong support and unstinting effort and found the right buyer by sheer determination and positivity. Brett Gamblin was a particular stand-out and I am most grateful to him for his exemplary customer service.
9 September 2025
Unprompted review
Reply from Leaders - Fareham
Dear Ian Carter, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Brett. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Really good service made getting my new…
Really good service made getting my new property very quick and straightforward would definitely recommend
6 September 2025
Unprompted review
Reply from Leaders - Fareham
Dear Del Singh, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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