Having read some of the recent reviews of Leaders, I couldn't agree more with all of them. Hannah was an absolute delight from start to finish when showing me around a property. All my questions were... See more
Location
Switch location1880 Pershore Road, B30 3AS Kings Norton, GB
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Hannah was very professional throughout and answered every question we had. We had a very warm welcome when we entered. I texted that I would be a few minutes late and she was very kind and understan... See more
After seeking valuations from various estate agents, we chose Leaders in Kings Norton. They were professional, friendly, helpful but most of all, realistic. They attended all of our viewings and were... See more
Company replied
I’d like to thank Hannah AG for her fast responses to my emails as I am a first time renter. I was able to call and email her to ask any questions regarding the property and the service was lovely.
Company details
About Leaders - Kings Norton
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company

- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
1880 Pershore Road, B30 3AS, Kings Norton, United Kingdom
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Replied to 95% of negative reviews
Typically replies within 1 week
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Hannah - Leaders
Having read some of the recent reviews of Leaders, I couldn't agree more with all of them. Hannah was an absolute delight from start to finish when showing me around a property. All my questions were answered and emails were responded too very promptly. She's an asset to the Leaders team.
Thank you Hannah!
Professional Consultant - Hannah
Hannah was very professional throughout and answered every question we had. We had a very warm welcome when we entered. I texted that I would be a few minutes late and she was very kind and understanding.
All in all, was great communication from start to finish.
Staff members are attentive and welcoming.
I’d like to thank Hannah AG for her fast responses to my emails as I am a first time renter. I was able to call and email her to ask any questions regarding the property and the service was lovely.
Sue Carter - From one professional to another
I have worked with Sue as a conveyancer at several firms, and she has always been a pleasure to work with. During a recent, particularly complicated and stressful transaction, her patience, support and ability to manage expectations made a real difference.
Sue goes above and beyond for her clients, keeping everyone informed and helping matters move forward without adding pressure. She understands the value of working together, and I would wholeheartedly recommend her.
Brilliant service from a fantastic team
A huge thank you to Sue and Ryan for all their help, support and patience throughout what can only be described as a memorable property sale!
They were fantastic throughout the process, always approachable, responsive and willing to chase things up whenever needed. They kept me informed, helped navigate the many twists and turns along the way and were a reassuring presence during what was often a very frustrating experience.
Selling a property is stressful enough without the complications we encountered, but they remained helpful, supportive and professional throughout. I really appreciated their efforts and the fact that they continued to do everything they could to help get things moving.
I wouldn’t hesitate to recommend them to anyone looking to sell their property. Thank you both for everything - I think we’ve all earned a well-deserved rest after this one!
Excellent Estate Agents
After seeking valuations from various estate agents, we chose Leaders in Kings Norton. They were professional, friendly, helpful but most of all, realistic. They attended all of our viewings and were always on time. Mark did our valuation and Ryan handled most of our viewings. Ryans then progressed our sale and he was brilliant. He negotiated our sale and kept us updated every step of the way. We can’t recommend the team at Leaders enough and thanks to them we are now settled and happy in our new home.

Reply from Leaders - Kings Norton
A big thank you to Trinity for all the…
A big thank you to Trinity for all the help she give to me. Made everything much easier to understand. Would use again thank you !
Lovely staff and quick responses
Throughout our viewing process I was helped by Hannah AG and she was lovely throughout and answered all of our questions and concerns immediately alongside quick answers to all emails
Hannah was absolutely lovely
Hannah was absolutely lovely and made the viewing experience so welcoming and comfortable. She was friendly, helpful and happy to answer any questions. Really appreciated her time and would definitely recommend her! 😊
I was helped and interface with Hannah…
I was helped and interface with Hannah AG. I found her incentive extremely knowledgeable helpful kind courteous and make me feel in good hands trustworthy and safe.
Good work staff
Website has been unavailable for a few…
Website has been unavailable for a few months.

Reply from Leaders - Kings Norton
Good Experience
Smooth digitalized letting process and the tenants were in as per planned timeframe. The team is professional, helpful with great communication.

Reply from Leaders - Kings Norton
Thank you Trinity.
I would like to say a big thank you to Trinity at Leaders Kings Norton. She has been an absolute pleasure to deal with. Always cheerful, extremely professional and nothing was too much trouble for her. If she isn't available calls are always returned in a timely manner. I would say she goes out of her way to get the job done. Thank you for making the experience a very smooth one Trinity your hard work and enthusiasm are really appreciated!

Reply from Leaders - Kings Norton
Thank you Trinity for doing an…
Thank you Trinity for doing an incredible job and handling the whole process with patience. Please keep up the hard work.

Reply from Leaders - Kings Norton
Very good service and regular updates
Very good service and regular updates

Reply from Leaders - Kings Norton
Recently used The guys at Leaders in…
Recently used The guys at Leaders in Cotteridge for a 3rd time in one year .as Always Damon and Ryan really very very helpful in every aspect .pictures great and always on the end of a phone or email. 10/10

Reply from Leaders - Kings Norton
The team worked very hard to find me a…
The team worked very hard to find me a tenant at a very difficult time.
Hannah, Aishleen were very helpful!
I wish to thank them very much!
The costumer service is great
The costumer service is great!
Everyone is so polite in there

Reply from Leaders - Kings Norton
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