Leaders - Lewisham Reviews 

261
TrustScore 5 out of 5

4.9

17 Lewis Grove, SE13 6BG Lewisham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The service , support and fast response given by Selwyn has been amazing. At a challenging time when we need to find a suitable accommodation quickly. The response and helpfulness to support us and... See more

Company replied

Rated 5 out of 5 stars

Thank you for arranging the viewing. We were very impressed with the property and feel it would be a wonderful home for our family, especially given its excellent location close to schools and many... See more

Company replied

Rated 5 out of 5 stars

I have had my rental flat estate managed with Leaders Lewisham for twenty years. During that whole time I have been in regular contact with my property inspector, Kerry Turner. She is very experienced... See more

Company replied

Rated 5 out of 5 stars

Selwyn Pacheco was outstanding throughout the entire process. He was professional, responsive, and genuinely helpful at every stage. Any questions I had were answered quickly and clearly, and everyth... See more

Company replied


Company details

  1. Estate Agent
  2. Property Investment
  3. Property valuer
  4. Property Rental Agency
  5. Property Surveyor

About Leaders - Lewisham

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 17 Lewis Grove, SE13 6BG, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(261)

2,100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication from Selwyn

Great communication from Selwyn.

Happy to accommodate my needs.

Super fast responses

Highly recommend

2 July 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear M Benham We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selwyn Pacheco​​ was great to work…

Selwyn Pacheco​​ was great to work with! Attentive and quick to respond, great service and was lovely to speak to.

1 July 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Georgia Scott

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Very Helpful.

1 July 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Gifty Ansah

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Selwyn has been super helpful during my…

Selwyn has been super helpful during my flat search! Really appreciate working with a responsive & friendly agent.

30 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Charlotte Burke

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

The service

The service , support and fast response given by Selwyn has been amazing. At a challenging time when we need to find a suitable accommodation quickly. The response and helpfulness to support us and our requirements has been so supportive. I know that Selwyn will help us in finding our next home .
Thank you

29 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Customer

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Efficient service from Selwyn

Selwyn has been quick to respond and very friendly.

24 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Astin Bacon

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Selwyn Pacheco has been great

Selwyn Pacheco has been great, got in touch quickly and provided me different options. Always replying in a timely manner.

24 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Marina Mendes

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Great customer service from Selwyn

Selwyn was lovely on the phone. Super easy to chat with and understand. Great service.

24 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Tobias Robinson

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Selwyn was super helpful!!

Selwyn was super helpful and very responsive when I enquired about a property!

23 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Shani

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Thank you for arranging the viewing

Thank you for arranging the viewing. We were very impressed with the property and feel it would be a wonderful home for our family, especially given its excellent location close to schools and many shops.

We would also like to thank Macy for her professionalism, friendliness, and the time she took to answer all of our questions. She made the viewing experience very pleasant and informative. We are very interested in the property and would be delighted to be considered as tenants.

23 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Мирослав Григоращук

We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I recently viewed a studio property…

I recently viewed a studio property with Macy was very helpful and attentive to any questions I had I recommend working with her for your property search !

17 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Tatawat Rattanacharoen

We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Got referred to them by a friend and I

Got referred to them by a friend and I spoke to selwyn pacheco on the phone, he was patient and calm when speaking to me.

18 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Bliss We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Exceptional treatment

Selwyn and Aleyna showed us around a property and were exceptionally polite, informative and knowledgeable - thank you guys!

17 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Sean Bryant

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I was looking for a flat

I was looking for a flat. Although nothing suitable was available, interacting with Leaders was pleasant.

16 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Ram

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

A pleasure to work with

I have had my rental flat estate managed with Leaders Lewisham for twenty years. During that whole time I have been in regular contact with my property inspector, Kerry Turner. She is very experienced in her role, an empathetic communicator and is always upbeat on the phone. She explains things clearly and promptly, and has made this branch a pleasure to work with.

12 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Paul Ablett

We greatly appreciate your 5-star review and the time you took to share your experience with Kerry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Macy and Selwyn provided exceptional…

Macy and Selwyn provided exceptional service:-)

5 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Kelley Andrews

We greatly appreciate your 5-star review and the time you took to share your experience with Macy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

CSR was cooperative

I have got a quick call receive and arrangement a viewing for mentioned property.

2 June 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Ashrafun Nahar

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Selwyn and Lillie went over and beyond…

Selwyn and Lillie went over and beyond in assisting us get a our preferred house.
Expectional customer sevice.

29 May 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Mary Muthoni

We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Very responsive and helpful throughout…

Very responsive and helpful throughout the process so far. Communication has been quick, clear, and professional, and all of my questions have been answered promptly. I really appreciate the support and kindness shown during my accommodation search.

23 May 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Mara Cursaru, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Rated 5 out of 5 stars

Aleyna

Aleyna, Selwin abd Macey have been absolutley amazing troughout the entire process. Their support, communication and professionalism made everything smooth and stress-free. Thank you Leaders team.

21 May 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Iulia Somesan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

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