Leaders - Luton Reviews 

Bilal was quite very helpful.
Bilal Raqeeb was quite very professional and helpful all through the application and search process.
Making the acquisition of the property very helpful.
Thank you very much Bill Raqeeb.

Bilal Raqeeb was a great help throughout our house rental process. He was friendly, professional, and made everything smooth and stress-free for me and my partner. We really appreciated his clear communication and efficiency — highly recommend him and the agency!

Leaders in Luton the staff have been ok in sorting out problems but have miss- sold myself and my partner a property. We have been told that the property we are in is for young professionals yet it is seen by us as a student property. We got told it has been professionally cleaned but hadn’t. We have had problems from day one since we have moved in. It’s has effected my partners mental health as he is has been through lots of personal problems from ex partners. We have felt like the property manager that has been assigned to our property isn’t doing things in a timely manner. We had no hot water for 2 weeks so couldn’t shower. Took a week to get the radiator sorted. We have had issues since the day we moved in with our hob. We got told that we have an oven but it’s just a microwave.

The Luton branch manger has been fantastic in trying to sort out our issues but we have felt we had to go to the Bedford branch to voice our concerns and see if we can get support in breaking our current tenancy

My husband and I had a fantastic experience with Leaders in Luton. From the very beginning Bilal and Caitlin were incredibly helpful, guiding us through the viewing process with patience and professionalism, and then supporting us every step of the way with the paperwork and communication with our landlord. They were always quick to respond, clear in their explanations, and genuinely invested in making the whole process smooth and stress-free for us. Renting a property can often feel overwhelming, but thanks to the team's efficiency and friendly approach, everything felt easy and well-handled. We’re so grateful for their support, and would highly recommend Leaders Luton to anyone looking for a reliable and professional letting agent.

Leaders were very good in helping me rent a property. The agent I dealt with Caitlin Whybrow was polite, efficient and answered all my questions in good time.
First time using Leaders and would use again in the future.

Caitlin and her team has been extremely helpful! The rent application process has been quick and straightforward, and communication has been good throughout. Highly recommend!

very helpful did everything they could to make things as easy as possible.

I appreciate that the company follows due protocol and maintains reliability and transparency in its contracts, as these are qualities I value. That said, the referencing and approval process takes longer time than necessary, which creates difficulties. In addition, it seems that personal circumstances are not always taken into account when gathering references or handling requirements. While I understand the importance of adhering to procedures, a more flexible approach that considers individual situations would make the process more supportive and efficient. However, I commend Malik, for going out of his way to make adjustments whilst still maintaining professionalism. Also for being very kind, supportive and patient. He is a good customer agent.

Bilal Raqeeb is an asset to the company from start to finish he has helped me get this property for me and my family and he is very fast and efficient and gets things sorted quickly. Thank you very much Bilal for all your help I will 100% recommend you to others!!

Really helpful and effective service from Malik Miah in securing a home. Thanks alot!

Malik was a pleasure to deal with. Efficient and responsive dealing with queries and processes promptly and knowledgeably.

Bilal raqeeb is a very attentive and helpful agent. He is great to deal with for a newcomer to UK in finding new house to rent. Blessed to get him as my agent

Bilal Raqeeb has been amazing as per! This is my second rental home with him and believe me he has done an amazing job!
I have been to many agencies and no one has been more efficient, upfront, honest, supportive as well as professionally dealing with myself. I highly recommend leaders and the most professional agent Bilal Raqeeb in renting out your properties as well as helping you find a new home! Thank you Bilal for all your amazing and supportive work and rest assured i will recommend you personally to other friends as well as my family! :)

It was our first time working with Leaders to rent our beautiful home. My husband got in touch with them & next day Bilal Raqueeb came to our house. He was very positive, efficient & professional.

Bilal wrote an impressive description for our home and managed to arrange few viewings & got the ball rolling

We had a bit of a glitch but nothing major nothing that communication couldn’t solve. So we are grateful for the prompt responses & quick actions taken from their end.

Diana & Caityn are very lovely too, easy to talk to & very professional.

Bilal managed to find us a lovely family we can rent to & trust with our home so we really appreciate that as finding right people was an extremly important thing for us. So he clearly took that on board & delivered what we were looking for.

Successfully met the deadline & always sent a staff along for viewings.

Thanks a lot to entire Leaders team for your hardwork and helping us find the right tenants for our family home that is very special to us.

They have provided me with excellent service throughout the whole processes and made it easy for me.

Im new to UK hence required a bit of hand holding. Malik helped me and was quite quick to answer my queries. Move in process was handled smoothly. Thank you for your support.

Diana , made the whole experience of looking for a place less stressful with her words of encouragement . She was God sent around the time i needed it . she kept me informed about the progress of my application till the day she called to congratulate me . i cant thank her enough

It was great to meet Malik he made my visit absolutely wonderful he was honest and professional thank you for your services

Bilal Raqeeb is my go to person when finding tenants for all 4 of my properties. He understands what a landlord looks for and would expect from their tenants.

With great understanding of the market he has advised me on prices in order to compete with other landlords as well as having affordable rent prices within the located area, he is also very consistent in communication keeping me up to date with the latest. He is very dedicated to finding the right tenants and ensuring you receive an amazing service.

I am pleased with the service I have received and do look forward to working with Bilal Raqeeb in the future as he’s very reliable and trustworthy

Massive thanks to Bilal Raqeeb again for renting out my block of 16 flats, he has done an amazing job in finding tenants for me and his fees were better than other agents I approached in luton, he has really looked after me and my properties which i greatly appreciate - good agents are hard to find and Bilal is a fantastic one! Highly recommended! Looking forward to doing further business together - thanks Bilal!