Leading Edge Health Reviews 

I gave them a five because I didn’t really have any customer service issues and their products seem to work very well for me. The ordering process is clear and easy and their telephone receptionist are knowledgeable and cooperative.

Exceptional ease of ordering and ongoing customer support.

Leading Edge Health sends the products in a timely manner. I always think it will take a week or two, but I'm pleasantly surprised that it takes only a few days.

World-Class Customer Service: A Case Study in Dedication, Professionalism, and Care for APO/FPO Customers

I want to take this opportunity to recognize Jackie and Andrea for their outstanding professionalism, persistence, and absolute dedication to customer satisfaction. Their extraordinary efforts reflect a level of service and integrity that is truly rare in today’s business environment.

What impressed me most was how they managed this entire process across ten different time zones, through a combination of email correspondence and personal phone calls, never once letting distance, delays, or complexity slow them down. From start to finish, they remained fully engaged — constantly updating me, exploring alternatives, and refusing to accept “good enough” until they found a workable, customer-focused solution.

As anyone who has lived or served overseas understands, ordering products through APO/FPO addresses can be challenging and unpredictable. Many companies underestimate the logistical complications that come with servicing military-affiliated customers stationed abroad. But Jackie and Andrea were different. They approached the challenge with empathy, urgency, and genuine concern — not as a burden to be managed, but as a mission to be accomplished successfully.

Their communication was consistent, clear, and always reassuring. Even when the timeline stretched far beyond expectations, they never stopped working the problem, following up with multiple departments, coordinating across time zones, and keeping me informed at every step. It was clear that customer satisfaction wasn’t just a goal — it was their priority.

Through their perseverance and professionalism, Jackie and Andrea turned what could have been a disappointing experience into a powerful example of how customer service should be done. Their tireless dedication reflects a company culture built on trust, respect, and accountability — the kind of values that make customers feel seen, heard, and appreciated.

To anyone stationed overseas or using an APO/FPO address who may hesitate to order because of the perceived challenges, let me assure you: this company understands those challenges and meets them head-on. With employees like Jackie and Andrea, they’ve proven that distance and time differences mean nothing when true commitment is involved.

Regardless of the product outcome, I can say with absolute confidence that this company has earned my deepest respect and gratitude for their hard work, professionalism, and relentless pursuit of customer satisfaction. Jackie and Andrea are shining examples of what exceptional customer service looks like — and because of their efforts, I will be a returning customer and an advocate for this company’s brand.

They products are great I recommend

The Erectin Gel is Worthless,i have been use the VigRx OIl for along time and it is Great

Great company! Great prices! Great products! Would recommend to anyone!

Easy site to navigate. Showed up on time.

The knowledge of their Nutrition Department and their guidance, "Zac" asked questions about me and my goals, he formulated a Supplemental plan And It Delivers, More than I ever Expected from a company, best products around.

Fast delivery every time I order. True caring for the customer. Thank You.

Excellent service.

Great Company with excellent products and they provide expedited service.

Leading Edge is a responsible company bringing high quality products that really works. Their prices are reasonable based on the offers to get extra products by special offers.

Their products do EXACTLY what they claim!

Love one on one support you get when you order the product

Product works and customer service was great....Thanks & keep up the good work