LeakBot Reviews 2,277

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 670 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as professional, friendly, and knowledgeable, often praising their efficiency in identifying and repairing leaks. Many people appreciate the excellent service provided, noting the thoroughness and helpfulness of the technicians. The customer service is also consistently described as exceptional, with prompt and effective communication. However, some customers expressed dissatisfaction with the product itself, mentioning issues such as the device losing signal, not detecting leaks, or giving false alarms. A few other people also felt that the quality of the product was inconsistent, with some devices ceasing to function or not working as expected.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the technicians and engineers for... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, knowledge, and... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the Leakbot device,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful, charming, and... See more

Quality

People report ambiguous experiences with quality. Many customers praise the device for detecting small,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more

Rated 5 out of 5 stars

1- Excellent technician, he was thorough. He went up and down again and again. Checked everything. He was extremely helpful and knowledgeable. 2- I thought the Leakbot was a useless thing. I am g... See more

Rated 5 out of 5 stars

It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more

Rated 5 out of 5 stars

Amazing company and professional engineers This small equipment fitted on my pipe has picked up small little drips and more bigger leaks. Every house should have one fitted. Engineer Blane was e... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It picked up a leak far too small for…

It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replaced a leaking tap quickly and left no mess. A highly recommended service!

30 March 2026
Unprompted review
Rated 4 out of 5 stars

Daniel was great

Daniel was great, but we still have a toilet leak

30 March 2026
Unprompted review
LeakBot logo

Reply from LeakBot

Hi Loren. Thank you for your feedback. One of our support team will be in touch shortly regarding your toilet. Kind regards.

Rated 5 out of 5 stars

Excellent Service

Certainly worth having. The communication with support and engineer has been outstanding. It’s good to know we have a device that detects leaks, however it can cause extra anxiety. Unfortunately I ignored a second warning after checking what I thought was a tap. It was only when we saw a water mark on the ceiling, that we were alerted to THE leak. I doubt we would have noticed it so then a LeakBot engineer would have been helpful. By then we had to call out our own plumber.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Saved us a huge headache

Robert, my LeakBot representative, was very thorough and informative. He found a few areas of concern and repaired items as necessary. The one area was the supply line to my washing machine on our second floor. We have plans to be away for a number of days and it could’ve been catastrophic, had that burst.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Tech was great

Tech was great made extra effort to explain what he was doing and what to expect / look for going forward. Was very thorough.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Leakbot is an excellent company. We are always grateful for the identification of leaks and always impressed with the professionalism of the engineers.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

On time

On time, losers explained everything really well, took care of all the problems, thanks

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Carl

Carl, the service tech, was patient as he explained the system as he took care of the problem. He was also quite pleasant as the homeowner tried to "help" him in his task.

He did his job quite well. He should be commended.
Tim Quigley

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Technician Rob was professional, polite & efficient!
Checked ALL my plumbing/fixtures and repaired what was needed. The computerized pressure analysis revealed what I NEVER would have discovered on my own. Thx Leakbot!!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

On time, very helpful, Quickly identified the issues and replaced the defective parts.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really informative and told us everything he needed to go, did a great job and cleaned up also.

18 March 2026
Unprompted review

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