This is a total SCAM and Internet FRAUD. They need to be reported to the FBI as internet fraud, and BBB as a company unworthy of staying in business. They need to be stopped. Customer service is 1 g... See more
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Loan process was fine until I encountered a problem, then no help or returned calls as promised. I used the payoff Loan in full option and the next day a payment automatically came out my checking acc... See more
Company replied
Leap credit is the best loan company I've dealt with, they're honest, timely on pay off and just good people, ty leap credit for helping me out when I needed it, sincerely, jerry Nations
Company replied
This company charges phenomenal interest rates but they have treated me so fairly as I am behind in my payments due to unforeseen circumstances Thank you Leap Credit
Company replied
Company details
Written by the company
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Contact info
PO Box 19079, 30326, Atlanta, United States
- (888) 532-7842
- support@leapcredit.com
- leapcredit.com
2.7
Poor
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very easy to apply
Very easy to apply, quick approval. Decent rates for bad credit.
13 July 2020
Unprompted review
Reply from Leap Credit
We really appreciate your kind words. We try to make our loan application process as simple and convenient to use as possible. We are so glad you’re pleased with your Leap Credit experience and we look forward to continuing to build our relationship with you.
Overall very good experience
Overall very good experience. Easy to deal with.
13 July 2020
Unprompted review
Reply from Leap Credit
It’s our utmost priority to build trust with our clients. We do that by being a consistently reliable resource for all our customers when they need it the most. We’re so glad we’ve been able to be a company you can rely on. Thank you for putting your trust in us!
Leap credit was helpful each time I…
Leap credit was helpful each time I called with questions and were quick with an approval
13 July 2020
Unprompted review
Reply from Leap Credit
Hi, Melissa! We’re so happy to hear this. Thank you for letting everyone know about your positive experience with Leap Credit. We always strive to be there for our customers whenever they need us looking forward to partnering with you again in the future!
Leap credit is the best loan company…
Leap credit is the best loan company I've dealt with, they're honest, timely on pay off and just good people, ty leap credit for helping me out when I needed it, sincerely, jerry Nations
12 July 2020
Unprompted review
Reply from Leap Credit
Hi, Jerry! Our goal is to provide every customer with unparalleled service. We’re so glad your experience with us was a good one. We always want to build positive relationships with our clients and continue to nurture that relationship.
Thank you for your assistance and im…
Thank you for your assistance and im sure i will be using you again
12 July 2020
Unprompted review
Reply from Leap Credit
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you are ever in need of help again, please feel free to reach out to us.
I love Leap Credit!
I love Leap Credit!! Always there to help me with what I need! Thank you so much for your help in my time of need!
Chantoinelle Pikes
11 July 2020
Unprompted review
Reply from Leap Credit
You’re certainly welcome! It’s always a pleasure to help. We value all of our customers and understand that when you’re in a time of need, you want to do business with a company you can trust. We’re so glad you chose us!
Charge too much
11 July 2020
Unprompted review
Reply from Leap Credit
We are sorry you feel that way, and we understand. Keep in mind; there are several factors we consider when applying interest rates to our loans. We’ll reach out to you via phone or email to discuss your concerns. Or you’re welcome to call (888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to talk with you.
Never even agreed to this loan or the…
Never even agreed to this loan or the amounts that y’all took from my account. Not sure how the loan was completed when I switched banks just so y’all would stop taking my money. 10/10 would never recommend.
10 July 2020
Unprompted review
Reply from Leap Credit
Hi, Amanda! We understand your concerns. Here at Leap Credit, we don't fund accounts without signature authorization on loan. However, if you think this may have been an instance of fraud, we are more then happy to direct you to our department that handles those matters and resolve this issue. Please call us at (888) 532-7842, or email us at support@leapcredit.com and we'll be happy to discuss your concerns.
Pleasant experience even during difficulty
Leap was good to try to reach me by all methods, understood my position during covid and offered me affordable option to pay off my account. Throughout process always respectful and kind.
9 July 2020
Unprompted review
Reply from Leap Credit
Hi, Michelle! You’re very welcome. We’re always excited to hear when we’re able to help our customers. If you are ever in need of help again, please feel free to reach out to us.
My experience with leap credit was and…
My experience with leap credit was and still horrible. My billed was paid in January and they still calling and texting me about I owe a certain amount on a monthly installment. I been getting these harassing text and phone messeges since March. It's so much more that has happened I care not to share at this moment
8 July 2020
Unprompted review
Reply from Leap Credit
We never like to hear when customers are disappointed with their Leap Credit experience. All notifications are to open lines communication about a customer's account and any possible issues. We would love to discuss this matter further with you, please give a call at (888) 532-7842, or email us at support@leapcredit.com to resolve this issue.
Thank you
Thank you, Leap Credit, for your compassionate help and understanding.
Noland and Donna Goff
8 July 2020
Unprompted review
Reply from Leap Credit
Hi, Noland! You're certainly welcome. It's always a pleasure to help. We value all of our customers and understand that you want to do business with a company you can trust when you're in a time of need. We're so glad you chose us!
Everyone was very helpful and…
Everyone was very helpful and understanding when problems with Covid-19 affected myaking payments as I normally did.
6 July 2020
Unprompted review
Reply from Leap Credit
We’re so happy to hear this! Thank you for letting everyone know about your positive experience with Leap Credit. We always strive to be there for our customers whenever they need us. Looking forward to partnering with you again in the future!
Worse loan company I ever dealt with
Worse loan company I ever dealt with. Kept hitting my bank account after I paid it off. Closed my banking account. Now you tell me you fixed it but charged another $193 today. I am contacting the better business bureau.
5 July 2020
Unprompted review
Reply from Leap Credit
Hi, Jason! We hate to hear when customers aren’t delighted with their Leap Credit experience. We have reviewed your account and have fixed the issue. Please give us a call (888) 532-7842, or email us at support@leapcredit.com if you’d like to discuss this further.
I loved that there was no hassle
I loved that there was no hassle. I always received reminder emails of when my bill was coming due and I like that because sometimes my work is hectic and I forget, Thanks Leap!!
5 July 2020
Unprompted review
Reply from Leap Credit
We really appreciate your kind words. We try to make our loan application process as convenient and straightforward to use as possible. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
You're the worest
4 July 2020
Unprompted review
Reply from Leap Credit
We’re sorry you feel that way. Here at Leap Credit, we want to help our customers as much as possible. We are always looking to improve our product and services. Please give us a call at (888) 532-7842 or email us at support@leapcredit.com to get more detail on this issue, and we would be more than happy to help.
Reply from Leap Credit
Hi, Rachele! Thank you for being a Leap Credit customer. We appreciate your kind words and always strive to provide the best customer service possible. We always love to hear about our customer’s experiences with Leap Credit and want to continue to grow our positive relationship with you.
Good when I needed a quick loan
30 June 2020
Unprompted review
Reply from Leap Credit
We appreciate your kind words. We try to make our loan application process as convenient and straightforward to use as possible. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
You have been there for me for years
You have been there for me for years. Thank you so much
29 June 2020
Unprompted review
Reply from Leap Credit
You're certainly welcome! It's always a pleasure to help. We value all of our customers and understand that being there for them consistently is essential. We're so glad you chose us!
Leap charges very high interest
Leap charges very high interest. During this mid part of corona virus I have asked to pay the least amount I can afford and which they did but in less than two months, the interest added is too high > $1000 to an already existing interest being calculated to the loan amount.
28 June 2020
Unprompted review
Reply from Leap Credit
Hi, R L! We do understand. There are several factors involved in how interest rates are applied to our loans. All our interest rates are set to the amount outlined in the loan agreement. Please call us at (888) 532-7842, or email us at support@leapcredit.com, and we’ll be happy to discuss your concerns.
Reply from Leap Credit
Thank you very much for taking the time to write such a glowing review about your Leap Credit. While we love hearing our customers’ feedback, nothing brings a smile to our faces more than helping our customers. Please let us know how we can help you in the future, and thank you for being such an excellent Leap Credit customer!
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