Lear Capital Reviews 3,120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, helpfulness, and professional approach, making the investment process clear and comfortable. Many people highlight the exceptional customer service, noting that representatives are patient, informative, and go above and beyond to ensure a smooth and satisfying experience. The overall service and user experience are frequently described as excellent, with consumers appreciating the ease of transactions and the personalized attention received. However, some customers also noted issues with pricing transparency, mentioning they were not initially informed about commissions or fees. A few individuals reported unsatisfactory interactions with specific representatives, particularly when dealing with smaller investment amounts or questions about buy-back policies. There were also isolated concerns regarding unfulfilled promises, such as not receiving offered free silver or difficulties with understanding the actual value of purchased metals.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers praise representatives for being... See more

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the prompt... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Clients share positive opinions on user experience, often highlighting how easy and seamless processes were.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter G answered my numerous questions spending 30-45 minutes with me more than once over a 5 week period when I finally moved forward. I could have bought lower moving faster but he wanted me to be c... See more

Rated 5 out of 5 stars

What made it memorable you ask? Darius Steele is the answer. I have been in sales all my life (Yachts in my case) and I learned early on that once the information is passed to the client the humanity... See more

Company replied

Rated 5 out of 5 stars

Hi I was greeted with such grace. Morrey was patient with us provided helpful information regarding silver & gold. He answered all our questions he has always been available when ever we called or e... See more

Company replied

Rated 5 out of 5 stars

Frank Parrino retains his firm status as the pre-eminent account executive for Lear Capital. It is simply SOP for him to go out of his way to provide great service. In closing he is a lover of baseb... See more

Company replied


Company details

  1. Gold and silver trading company
  2. Alternative Financial Services
  3. Gold dealer
  4. Investment service
  5. Non-bank financial service
  6. Retirement Scheme

Written by the company

At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you.

About Lear Capital

Written by the company

The Precious Metals Leaders Since 1997
At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you. We know you have a choice when it comes to investing in precious metals, and Lear has a streamlined acquisition process making your transactions FAST and EASY. We provide you with a personal account representative, a secure ordering environment, and a "real-time" investment relationship that keeps you abreast of spot pricing, precious metals news, and economic events that impact your retirement and your future. We also provide an industry leading Price Advantage Guarantee. Lear Capital is proud to have earned an A+ rating from the BBB and an AAA rating with the Business Consumer Alliance. We are also a PCGS (Professional Coin Grading Service) Authorized Dealer giving our customers the benefit of coin Grading Accuracy and Authenticity. We abide by the NGC's (Premium Guaranty Corporation) coin grading Standard of Integrity, and we support the ICTA (Industry Council for Tangible Assets) on issues of taxation, IRS regulations, and legislation that impacts all tangible assets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

I really like the guy who handles my…

I really like the guy who handles my account. His name is Dimitri and he’s always very helpful. He always remembers who I am and I don’t have anything bad to say about Lear Capital. They are a good company that you know you can trust.

26 February 2026
Rated 5 out of 5 stars

Great Customer Service!

Great Customer Service! Lear Capital will ensure you are 100% satisfied and will check in to ensure this satisfaction long after the deal has been completed. Lear really made me feel valued as a customer!

23 December 2025
Lear Capital logo

Reply from Lear Capital

Chris, thank you for the kind words about our customer service! We are pleased that Jeremy was able to help resolve your concerns, and we're sorry for the initial issue. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Purchase

Clear communication with Gary from Lear, very helpful with the transaction.

25 February 2026
Lear Capital logo

Reply from Lear Capital

ML, thank you for the 5-star review of Gary! We are pleased that he has provided clear and helpful communication for your investment decisions. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Timely responses and a joy to deal with.


Timely responses and a joy to deal with.

25 February 2026
Lear Capital logo

Reply from Lear Capital

Scott, thank you for your encouraging words about our team! We smile to hear that your transaction went well and our communication has been responsive for you. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Total honest, understanding, detailed, and I mean Truly professional!

The agent I will just use his first name Travis was beyond excellent! Updates both by text, e-mail & phone calls ! He kept me totally informed step by step. The units arrived exactly the date that I was informed about the process was simple and clear.
Purchasing conversations were very polite and understanding and informative. I have purchased gold before and in that case more units and I can not express any of my above points about that group. Fact is when I called that company to do another purchase, I got someone who said basically I don't have time for this I will have a Junior agent call u back, whom btw never did! I know quantity's r subjective, but total purchases were double digits. This was one arrogant SOB! Lear Capital will probably delete this part, the other company was Roslyn Capital take William Devane and shove it! To end on a positive note any and all future purchases will come thru Lear Capital and if your considering working with totally honest and professional people, well then this is one stop shopping.

4 February 2026
Rated 5 out of 5 stars

I talked to several companies about…

I talked to several companies about purchasing silver, but after speaking with Annie Anderson who took all the time needed to discuss and help me purchasing some silver and easily over email. Annie was always available to answer my calls and supported even with the bank transfer with speaking to my bank and foowed up after the delivery. I plan on purchasing more soon and plan on going with Lear Capital again.

25 February 2026
Rated 5 out of 5 stars

Very knowledgeable sales person

Very knowledgeable sales person! She explained everything clearly so I had an understanding of my purchase.

9 January 2026
Lear Capital logo

Reply from Lear Capital

Pamela, thank you for the kind review of our sales team! We are pleased that you received clear and helpful information in your investment process, and we appreciate you taking the time to share with us. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Investing with experience and confidence.

My agent was willing to take time with me, and be sure I understood the value of owning of precious metals.

2 February 2026
Lear Capital logo

Reply from Lear Capital

Roger, thank you for your encouraging words about our team! We are glad that your Account Executive was thorough and provided helpful explanation of your investment. Thank you for choosing Lear Capital.

Rated 2 out of 5 stars

A question...when is a purchase finalized...

A question...when is a purchase considered 'finalized' as mentioned on the invoice? I placed my order on 1/23/26 and you received my payment on 1/26/26.  Looking back at the silver prices around these dates, the silver price was nowhere near the $118.95 per oz. I paid. It was later in the month, so I'm confused.  My invoice # is 490439. I sent an email to Lear on 2/11/26, but haven't received a reply.

18 February 2026
Lear Capital logo

Reply from Lear Capital

Hi Linda, we are sorry for our delay in communication! We have sent your comments along to our team to follow up asap. We hope to be able to provide helpful information about your account, the timing and markets, and we're sorry we didn't get you sufficient information sooner. You can also reach out to CustomerCare@learcapital.com or 1-800-885-LEAR(5327) at your convenience.

Rated 5 out of 5 stars

My experience

The person that called me could not help me with any of their services because I was not investing $5000 or more. He sort of rude and short with me. I had to figure out the online self service system for my self. However, I figured it out and have made 2 purchases.

18 February 2026
Rated 5 out of 5 stars

Buying silver at a spread

Well I purchased my silver 8yrs ago with Peter ,I purchase both specialty coins and spot coins. Both coins have more than tripled in value. I thought the specialty coins were worth more than spot so I paid more than spot. This time around I bought specialty coins and paid way above the spot for the 30% spread, I'm a little concerned but I realize that silver will go up again . I believe that the specialty coins are worth more than spot. However ! I only believe they're worth more . I don't know that.. But I purchased specialty coins this time around . for a minute I was ahead for just a minute. I almost broke even when silver went up to 127 an ounce however that only lasted what 2 minutes And then of course It had dropped 40 50 points right immediately after. Jerry was a great man to talk to and it's been a great experience buying silver from the. Lear capital. I'm just excited to see if the specialty coins actually pay off. Thank you William .

18 February 2026
Rated 5 out of 5 stars

The representative/officer who assisted…

The representative/officer who assisted me was Mr. Vee,Jr., who was very polite and patient and answered all my questions and informed me how the process for the investment was. The transaction took place just like he told me and within the period of time expected. All smooth and perfect. This company and its representative are highly recommended.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Salesman Dimitri is a great knowledgeable and trustworthy person. I bought gold three times from him.

17 February 2026
Lear Capital logo

Reply from Lear Capital

Naseer, thank you for your gracious words about Dmitri! And thank you for continuing to do business with our company! We are pleased that you have received helpful and knowledgeable service in your investment process. Thank you for choosing Lear Capital.

Rated 4 out of 5 stars

Everything went as smooth as expected…

Everything went as smooth as expected working with a professional outfit like Lear capital. The only issue I have would be shipping takes some time don’t know what that is all about. At least I know I will get it eventually.

17 February 2026
Lear Capital logo

Reply from Lear Capital

Michael, thank you for taking the time to share your experience with us. We are pleased that you had a smooth transaction and professional assistance. We are sorry that the shipping timelines were a disappointment. Markets have been in times of incredibly high volume recently, but we'd still hope to give you fair understanding of what to expect in the process. Please reach out to your account executive if you have questions. Thank you for choosing Lear Capital.

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