learner.com Reviews 

8
TrustScore 4 out of 5

3.8

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Company details

  1. Tutor
  2. Career and Education Provider
  3. Private Tutor

Written by the company

Learner is a premium online tutoring platform that connects students with world-class, certified tutors for personalized, one-on-one sessions across a wide range of subjects, including Math, Algebra, Calculus, English Language Arts, Chemistry, Physics, Spanish, and standardized test prep (SAT & ACT). We believe that real learning happens when the right tutor meets the right student. That's why we accept only 3% of tutor applicants. Every Learner tutor is US-based, fully certified, holds a bachelor's degree, brings years of teaching experience, and passes a rigorous multi-stage vetting process, including live teaching evaluations and subject-matter testing. When you join Learner, our Academic advisors work with you personally to match your student with the ideal tutor based on subject, learning style, and availability. Sessions are conducted on our interactive online platform, and after every session parents receive a detailed feedback report highlighting progress, successes, and next steps. To date, we've served 10,000+ students, logged 300,000+ hours of tutoring, and earned 1,000+ five-star reviews, with 99.8% of users satisfied.


Contact info

3.8

Great

TrustScore 4 out of 5

8 reviews

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1-star

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3.8

All reviews

(8)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Katie is great!

We can tell River has taken to Katie’s teaching style and is absorbing her corrections. We are happy to have found a great fit for our son!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Aislinn was very knowledgeable about…

Aislinn was very knowledgeable about the subjects and displayed a lot of patience with our child. She provided positive feedback and was very encouraging. She made an effort to connect with our child and to help her feel comfortable learning math.

7 July 2026
Unprompted review
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Reply from learner.com

Thank you for your kind review! We're so happy to hear that Aislinn created such a positive learning experience for your child.

Building confidence is just as important as building skills, and we're glad Aislinn's patience, encouragement, and ability to connect made your daughter feel comfortable learning math. We'll be sure to share your kind words with her.

Thank you for choosing Learner. We're grateful to be part of your child's academic journey!

Rated 1 out of 5 stars

My experience with this tutoring…

My experience with this tutoring company has been very disappointing.

The company frequently charged my account for upcoming months before the current month’s services were completed. This billing practice was unexpected and made it difficult to manage my payments.

The tutors appear to be located in different countries and time zones, which often made communication and scheduling challenging. More concerning was the lack of customer support. Before I enrolled, I received multiple follow-up calls and emails encouraging me to sign up. However, after enrollment, it became extremely difficult to reach anyone for assistance. Responses were slow or nonexistent, and there was very little proactive communication.

When I later had an issue with billing and requested a refund, I was informed that I should have withdrawn my payment dispute. I do not recall ever being told this was a requirement. Had it been clearly communicated, I would have done so immediately. Instead, my refund was denied due to a lack of communication from the company.

Overall, my experience was marked by poor customer service, unclear communication, and frustrating billing practices. I hope the company improves its transparency and support for future customers.

30 April 2026
Unprompted review
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Reply from learner.com

Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations.

Our subscriptions renew on the same date each month, similar to most subscription services, and payment is for the upcoming billing cycle rather than after services have been used. We understand this may not be the billing structure everyone expects, and we continually work to make it as clear as possible.

While we do work with tutors in multiple time zones, the majority of our tutors are based in the United States. We appreciate you bringing your scheduling concerns to our attention, and the issues involving your tutor have since been addressed internally.

Regarding your refund request, once a credit card dispute is filed, the matter must be resolved through the card issuer. In this case, the dispute was reviewed by your financial institution, and they ruled in Learner's favor based on the documentation provided. At that point, the outcome was no longer something we were able to change.

We appreciate your feedback and are always looking for ways to improve our communication and the experience we provide to families.

Rated 5 out of 5 stars

Lucky to have found an amazing math tutor!

I was at a point I was hitting road blocks in finding a local tutor, so I looked online and immediately found learner.com. I filled out the easy survey and I was immediately contacted. I was able to provide the information of what I was looking for in a tutor, and I was so very fortunate to be matched with an experienced and very genuine person. My daughter was at the end of her seventh grade year and starting to struggle in math and I wanted her to have more confidence. My daughter never once complained about having her sessions with Linda. She look forward to them and it was so good to see her confidence increase, and math performance at school as well. I am beyond thankful to have found such a wonderful tutor and still know that she’s out there if we need her as we head into high school. I would encourage others to reach out to learner.com.

9 June 2026
Unprompted review
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Reply from learner.com

Thank you so much for sharing your experience! We're so glad you found us when you needed support and that your daughter was matched with Linda.

Hearing that your daughter's confidence grew, her performance improved, and that she looked forward to her sessions is exactly what we hope for every student. We'll be sure to share your kind words with Linda.

Thank you for trusting Learner with your family's educational journey. We wish your daughter continued success and look forward to being here whenever you need us again!

Rated 5 out of 5 stars

Excellent tutoring platform — highly recommend!

Excellent tutoring platform — highly recommend!
We’ve used Learner.com for several months to support our daughter in Honors Algebra 2. From the very beginning, the process was smooth — quick tutor matching, easy scheduling, and flexible rescheduling when needed.
The tutor we worked with, Amanda B., is very knowledgeable, patient, and genuinely invested in helping our daughter improve. Chloe went from struggling with quizzes and tests (often in the 50-60% range) to successfully retaking them and building real confidence. The one-on-one video sessions with interactive whiteboards made a big difference in her understanding of tough topics like systems of equations, matrices, and function transformations.
Even though we’re pausing sessions this summer while she transitions to College Algebra in August, we will absolutely be returning to Learner if she needs support again. The platform has been a reliable and effective resource for our family.
Thank you, Learner team, for connecting us with great tutors and making high-quality help accessible. I highly recommend Learner.com to any parent looking for personalized academic support.
— Wesley Dyess, parent of a high school sophomore

15 June 2026
Unprompted review
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Reply from learner.com

Thank you so much for your thoughtful review, Wesley! We're thrilled to hear that Chloe gained both confidence and a stronger understanding of Algebra 2 during her time with Amanda.

We'll be sure to share your kind words with Amanda and the rest of our team. It's wonderful to know that the flexibility of our platform and the personalized support made such a positive impact on your family's experience.

We truly appreciate your recommendation and look forward to supporting Chloe again if she ever needs us. We wish her all the best as she starts College Algebra this fall!

Rated 1 out of 5 stars

I was forced to take two tutors that don't meet our requirement while they have tutors of what we really need

I tried to find a math tutor to help my kid SAT math. I tried both oral and written methods to state my special request in terms of what kind of math tutor we need. and I paid the tuition fee for this initial trial.

Unfortunately, the advisor Matt G. didn't listen to my request, he assigned one that is not meet our requirement. I delivered my concern to the advisor and he insist his decision. After the first trial, we were not satisfied with the assigned tutor. The advisor promised to change another one. then I wrote an email again, to clarify our special request in terms of what kind of math tutor we are looking for the third time. and then, he sent the wrong tutor again! After I stated my disappointment and refuse to make another meeting with this second tutor, the Advisor ends our communication and says bye-bye.
I was kicked out.

I suspect these advisors has some kind of "behind the table deal" with those tutors, so the advisors get commission if those purposely chosen tutors are assigned to the customers. There are so many tutors waiting to find paid jobs, more chance to teach means more money to earn.

The reasons I am suspect this is that
I stated what is our requirement many times, both in oral and in written. It's just simply ignored. I don't think this is coincidence, especially by looking at the limited tutors' profile, I do see some tutors fit our special needs, that is the tutor's major should be math at their college. and they are SAT Math tutor too.

The total two times that I sent my special request all happened during weekend. The advisor told us we may need to wait 24 hours to get assigned a tutor. But there is no any waiting time, the two unqualified tutors are almost assigned immediately to us. The advisor is so actively involved in the tutor assignment, even he is taking day off (I've got out of office automated emails). I can't identify the purpose of such "hard working" attitude. The most interesting thing is that after I stated my disappointment to assign another unfit tutor to us and refuse to take, the advisor ends our communication with one word "Good luck". I was kicked out.

In sum, why the advisor kept assigning a tutor that is not meet our requirement and I've stated our requirement many times already, both in oral and in written. And there are some of the tutors meet our requirement! I can't help thinking of such "behind the table deal" really happens, only that way will make what happened lots of sense.

If what I suspect is correct, this learner sucks. Its reputation will be ruined. At least the quality of the service of this company sucks.

10 May 2026
Unprompted review
learner.com logo

Reply from learner.com

We're sorry your experience did not meet your expectations. We understand how important it is to find the right tutor, especially for SAT preparation.

We'd like to clarify that our advisors never receive commissions or incentives for recommending specific tutors. Every recommendation is made based solely on what we believe is the best fit for the student.

When it became clear that we were unable to meet your expectations, we felt it was better to be honest rather than continue making recommendations that you weren't comfortable with.

We appreciate your feedback and wish you and your student all the best moving forward.

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