Learning Roots Reviews 321

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Kids are in love with all the books from learning roots that they got for Eid. The illustrations are eye catching. The story’s are so easy to understand. My 7 year old just read through the stories of... See more

Rated 5 out of 5 stars

A beautiful read for my kids aged 3 and 6. I have struggled to find a book that is eye catching and tells our stories but these books has done so beautifully, with gorgeous drawings and attention to... See more

Rated 5 out of 5 stars

I absolutely love Learning Roots and have pretty much purchased all their products. I find them ingenious and easy to use, especially as a revert single mother trying to teach my daughter Islam as a s... See more

Rated 3 out of 5 stars

Books are okay but they are extremely overpriced normally kid read and they are not interested any more. They are worth half of the price as this book don’t need this type of heavy cover binding which... See more

Company details

  1. Book Publisher
  2. Childrens Book Shop

Written by the company

Learning Roots Islamic kids stories, toys, books, games and educational resources for Muslim children.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

321 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

it was not clearly stated that the pen…

it was not clearly stated that the pen had to be purchased separately even through I was offered the option of spending more to save on shipping and another book on offer that I ended up baying and still nothing popped up suggesting that I could or should purchased the pen that goes with the book.
I was very disappointed when the books arrived as I am a convert and can't use the book without the pen.
I feel this is misleading and a way to make people purchase more.
I think there should be more clarity and advice about the package you order.

5 January 2021
Learning Roots logo

Reply from Learning Roots

We've processed thousands of orders for the Kiitab products, and this is the first comment we've received of this kind. All product listings clearly state what is included in the purchase, both in the product description and the product images. In any case, if customers are unhappy with their purchase, they can return the items for a full refund.

Rated 5 out of 5 stars

Amazing

Amazing, high quality set of book.
My 3 and 9 year old children loved it.
The Pen is very useful and makes children want to learn the Arabic alphabets and Quran:

5 January 2021
Rated 1 out of 5 stars

Bad customer service

I have had a bad experience with this company. While no doubt the business concept and the products are good, and I do all I can to support small businesses over Amazon, the service so far has been underwhelming.

A small business normally runs a tight ship and is supposed to have a personalised service, especially if you name your customer service “Customer Happiness Officer.”

Very slow response time to emails, no apologies given, no transparency and updates over purchase to shipment process...

I understand the problems currently at UKs borders for shipping outside to other European countries and I don’t blame the company for it but in all situations, communication is key!

I buy hundreds of pounds every month in e-shopping and this business has still lots to improve when it comes to customer relations and logistics.

At the moment I feel I am the business and they are the customer by the way I have to ask to be informed of basic purchase information.

24 December 2020
Unprompted review
Learning Roots logo

Reply from Learning Roots

We have replied to your emails in under 12 hours. We believe that's a healthy response time.

If the delay at the British ports (due to Covid-19 and Brexit) was under our control, we would have certainly apologise, but sadly, they are not.

You have also opted to change your delivery address after placing your order. This has naturally led to a delay with your despatch. We have kept you fully updated throughout the period with all developments.

Rated 5 out of 5 stars

Superior learning for Muslim children

Me muslims have suffered for years with mediocre children’s education products, not any more!

I have bought kiitab for my childen and Juz Amma and they both memorised the juz within a couple of months!!(age 7 and 6)

Learning roots is brilliant. Allah reward them and I genuinely hope they add to their portfolio of brilliant products

6 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Islamic resources for kids…

Fantastic Islamic resources for kids and at a great quality and price point. I also managed to get a good discount and free delivery was a first time buyer. Already have other items on my to buy list insha'Allah.
May Allah reward you guys for your excellent work

3 December 2020
Unprompted review
Rated 5 out of 5 stars

One of a kind!

Brilliant products provided by this brilliant business for our young children! Excellent service as always and also makes great gifts for kids!

1 December 2020
Rated 5 out of 5 stars

Fantastic books

Fantastic books. Very well made, colourful and engaging for children. They have a fantastic range for all ages. May Allah increase them in baraqah.

1 December 2020
Rated 5 out of 5 stars

Alhamdulillah

Alhamdulillah it's a very good especially for new beginner step-by-step you are doing amazing keep it up inshallah

1 December 2020
Rated 5 out of 5 stars

I absolutely love Learning Roots and…

I absolutely love Learning Roots and have pretty much purchased all their products. I find them ingenious and easy to use, especially as a revert single mother trying to teach my daughter Islam as a student myself. I can say I have also been learning alongside her with these materials. 5 star company and products!!

1 December 2020
Rated 5 out of 5 stars

Books

Outstanding quality and effort put in to the books. Very beneficial. Will purchase from learning roots again. Fast delivery

1 December 2020
Rated 5 out of 5 stars

Very high quality. I love it!

I love it. I love everything we bought. My 5-year-old son love the kiitab bundle. He uses it all the time learn his duaas and get stickers on the ones he's memorized. He enjoys learning how to read from the read and rise book.
The prophet's pond is such a heartwarming story that starts a nice conversation about Prophet Muhammad (s). And I really liked the book about Allah: "ABC's of Allah Loves Me" and "Allah knows all about me." They are really great builders of aqeedah for little ones and adults can learn a thing or two from these messages as well.

The quality of the material, colours used, and proper English and Arabic language used is what make these products stand out. As well as the thought put into the learning process of the child, making it easy to teach from.

9 November 2020

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