Learning Roots Reviews 321

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Kids are in love with all the books from learning roots that they got for Eid. The illustrations are eye catching. The story’s are so easy to understand. My 7 year old just read through the stories of... See more

Rated 5 out of 5 stars

A beautiful read for my kids aged 3 and 6. I have struggled to find a book that is eye catching and tells our stories but these books has done so beautifully, with gorgeous drawings and attention to... See more

Rated 5 out of 5 stars

I absolutely love Learning Roots and have pretty much purchased all their products. I find them ingenious and easy to use, especially as a revert single mother trying to teach my daughter Islam as a s... See more

Rated 3 out of 5 stars

Books are okay but they are extremely overpriced normally kid read and they are not interested any more. They are worth half of the price as this book don’t need this type of heavy cover binding which... See more

Company details

  1. Book Publisher
  2. Childrens Book Shop

Written by the company

Learning Roots Islamic kids stories, toys, books, games and educational resources for Muslim children.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

321 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy customer

Great customer service. I had a few questions before purchasing the kitaab bundle and they literally got back intouch with me with answers straight away. I’m so glad I’ve purchased the bundle. Great product.

30 November 2022
Rated 5 out of 5 stars

Highly recommended

The quality of products is just exceptional. I got the steps to prayer cards but also have the Kiitab bundle which is excellent for children and adults.

1 December 2022
Rated 5 out of 5 stars

Beautiful Qur'an Shield

Salaams! Ordered some Qur'an shields for our graduation students. The gifts were beautiful and well appreciated!
The option to Personalise would have been great!

28 November 2022
Rated 5 out of 5 stars

It is a great Kitab

It is a great kitab and helps children learn the Quran more easily, as well as elder users who can memorise using the book.I recommend it to all little readers who love listening to the Quran but also wish to keep it entertaining and fun.

14 November 2022
Rated 1 out of 5 stars

Poor packaging

The customer service didn’t make it right

6 November 2022
Learning Roots logo

Reply from Learning Roots

Despite the couriers causing damage to the outer packaging, the products inside were delivered in perfect condition. Despite there being nothing to fix, we offered a discount to this customer for their next order.

Rated 5 out of 5 stars

Highly recommend!

Resources are always better than I expect. They were a gift but I wanted to open them up instantly (I didn’t!)☺️
They were well packed in a sturdy box and arrived quite quickly too.

9 August 2022
Rated 5 out of 5 stars

Brilliant content

Brilliant content! Keep it up, please produce refreshed material each year so that it can be an annual purchase with new content.

4 July 2022
Rated 5 out of 5 stars

Happy Customer

Asalaam Aleikum. I was very happy to have received our books. And we are excited to read them. However, I was not expecting the customs duty that was levied on the products. That was a disappointment. I wonder if I had missed any instruction in this regard? Would love to order more books, but have to consider the tax implication going forward.
Cheers.

21 June 2022
Rated 3 out of 5 stars

Disappointed that I didn't get the products ordered

I wanted to love my purchase from Learning Roots - I purchased the Kiitab bundle for Eid as it had been recommended however when it arrived it had a cheaper card version of 'My Mat' and no details on how to access the online course. After spending over £100 I shouldn't have needed to chase up the purchases. I sent a couple of messages and received a response that the 'My Mat Lite' was exactly the same as 'My Mat' however that contradicts what the website says. Also the advice they gave on how to access the course didn't work so I have had to write again to try to get access to the things I'd purchased as part of the bundle. It's left me really disappointed and definitely affected the original excitement we had for the product.

Edited to add: After 2 emails I did finally get access to the course that I'd purchased. They refunded me £2.99 for my mat but no apology or accountability.

19 June 2022
Learning Roots logo

Reply from Learning Roots

Our support team have replied to your email and granted you access to the online course. As a complimentary gesture, we have also refunded My Mat to you.

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