Learning SPACE Reviews 

231
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Learning space has gone above and beyond now twice to meet the needs of my children. I cannot fault their customer service and the speed of them getting back to you if there’s any issues with your ord... See more

Company replied

Rated 5 out of 5 stars

Was having issues ordering on website so whatsapped them and the lady I dealt with named Karen was amazing! Ordered the item for me very quickly couldn't of been any more helpful wonderful website!

Company replied

Rated 5 out of 5 stars

I ordered a projector from Learning space and had issues with it once it arrived. I contacted Learning Space and Niamh responded to my email promptly. She reached out to the manufacturer and forwarded... See more

Company replied

Rated 5 out of 5 stars

Delivery is fast and customer service is Amazing. Family Find kindly gave us a grant to help turn my son with additional needs room into a sensory room. This website has loads of options that help wit... See more

Company replied

Company details

  1. Childrens Toy Store

Written by the company

Learning SPACE is a family-run business, started in 2007 by sisters Lorraine (a teacher) and Mary (a social worker). It all began with our younger sister, Emma, who has Sotos syndrome. Supporting her showed us how hard it can be for families to find the right equipment and honest advice, so we set out to make that easier. Naomh joined in 2015, and we’re now a team of 14 combining lived experience with qualifications in education, childcare and specialist support. We supply sensory, educational and specialist equipment, from sensory toys and resources to full sensory rooms, classroom furniture and outdoor play. We source from more than 200 suppliers and work with families, schools, nurseries, therapists, hospitals and local authorities across the UK and Ireland. We’re also a major supplier for Family Fund. What makes us different: Products chosen by people who use them. Our range is shaped by therapists, teachers, parents and children, not just a catalogue. We’ve been there ourselves. We understand what families are going through, and we give advice rather than just a sales pitch. Fair prices. If you find it cheaper elsewhere, we’ll do our best to match or beat it. More than products. Our sister company, Diverse SPACE, offers neurodiversity-affirming training for schools, families and organisations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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No recent history of asking for reviews

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4.9

All reviews

(231)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Advisor on the phone was so good

Advisor on the phone was so good. She was very helpful. I think she’s called Tracey but she was so patient and lovely.

25 March 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for the lovely feedback we will pass this onto Tracey

Rated 5 out of 5 stars

Fantastic

We are absolutely delighted with the items we have received. One item is still in its way but we have got everything else. Absolutely fantastic service, received quickly and the items are great. Our daughter is thrilled

10 March 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for saying such lovely things. Please come again.

Rated 5 out of 5 stars

Lovely customer service and just…

Lovely customer service and just amazing and outstanding products for the whole family. I cannot fault this company at all.

4 March 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

I was having trouble with an order and…

I was having trouble with an order and I spoke to a lovely lady called Tracey who helped me with completing my order.
I can not describe how brilliant she is. I felt like I was listened to and had her empathy which is hard to find.
Thank you so much for brightening my day,
Savannah.

4 March 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for sharing this, we have passed your kind words on to Tracey

Rated 4 out of 5 stars

Missing an item on order and only open…

Missing an item on order
It ended up coming a few days later and the company were great at contacting me on the days they were open to resolve the issue.

27 February 2024
Learning SPACE logo

Reply from Learning SPACE

Hi Emily, we have tried contacting you to help resolve this issue but have been unable to reach you by email and phone. Our phone lines are open 9-5 Monday - Thursday and 9-3pm on Fridays. I do hope we can speak soon and help you with your issue

Rated 5 out of 5 stars

Fast Delivery, good prices

Fast delivery and some items were cheaper than elsewhere online so I would definitely look here first when needing to order again.

26 February 2024
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

Excited to receive

Started off with poor communication but they reached out to me by phone call and resolved the issue and even sent a freebie, my daughter is super excited to receive the items she chose from here.

26 February 2024
Learning SPACE logo

Reply from Learning SPACE

Thanks Ami for taking the time to review this review. I really hope your daughter loves her freebies

Rated 5 out of 5 stars

Tracey was very polite and helpful!

Tracey was very polite & helpful!! She helped with purchasing my item and was very informative. A great experience and will definitely be buying again from here!

29 January 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

I have received my projector in good…

I have received my projector in good time. There was a post code difficulty at first, but liaison with Learning Space from beginning to end has been perfect. This company shows care and ensures customer satisfaction. I recommend Learning Space, and will be ordering again soon.

26 January 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

Wonderful helpful company

The staff are friendly , kind and helpful. Would absolutely recommend using learning space.

22 January 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

Absolutely fantastic and helpful…

Absolutely fantastic and helpful customer service. Nothing is to much trouble, for aby of the team. Many thanks for you help and support regarding my purchases.

19 January 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

Friendly and helpful customer service

Friendly and helpful customer service. Called up because the website was a little tricky on my phone and Tracy was really easy to talk to. Thank you

5 January 2024
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

Brilliant service couldn’t have been…

Brilliant service couldn’t have been any easier. Customer service is a 5 star plus Sinead put everything through for me and even called me back when our line disconnected.

Friendly lovely person you can tell she loves her job. I would definitely buy from this website again.

28 December 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

Polite, respectful, decent and honest

Fast, quick, simple, I felt heard by the team and respected during all my phone calls. I had a bit of a moment and ordered items that I didn’t need so panicked rang them and boom just like that all changed within a matter of seconds there was no issues worries nothing it was resolved very quickly the call handlers were amazing and cheerful which is always nice to hear. I highly recommend them. Granted some of the items are at a big price tag however they are great quality I ordered my son the red cone (Gonge top sit and spin) and he loves it. (5 Years old) The delivery was also incredibly fast considering it is Christmas season my items were received within a week of ordering (this may not always be the case however it does give an in sight)

18 December 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very helpful.

5 December 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your lovely review

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