Purchased LEC CF200W MK2 Chest Freezer. Already in need of repair within only 4 years of purchasing. Previous deep freezer lasted over 20 years?! Poor after sales support, would not purchase another L... See more
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The Lec fridges we purchased are so problematic and it is impossible to get an engineer out to actually fix the issue. Emails get ignored and no one seems to care even when you are telling them that a... See more
Bought a new fridge freezer. Fridge below 0 degrees C so all foods and medicines becoming frozen and spoiled. Called to report fault, engineer visited who failed to repair. Reported this and told... See more
Company replied
Bought a 150cm high fridge freezer from LEC/Dimplex TF50152W_WH. Reason it fitted space exactly and had reversible doors. Instruction book given was for older model and didn't apply. Made phone ca... See more
Company replied
Company details
Written by the company
In 1942 fishmongers Charles and Frank Purley, fed up with the high cost of ice, developed a refrigeration system to keep their fresh fish chilled. And so, Lec was born. The brand quickly became a firm favourite and today, over 60 years later, Lec is still the refrigeration appliance brand of choice in many UK households. The Lec tradition continues with the support of the largest producer and supplier of kitchen appliances in the UK.
Contact info
Stoney Lane, L35 5XW, Prescot, United Kingdom
- 0344 815 3737
- info@gdha.com
- lec.co.uk
1.5
Bad
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Happy with fridge freezer
Perfect sized fridge freezer for my small kitchen. My parents always had a Lec fridge (from the early 1960’s) and a Lec freezer - so it’s nice to keep up the tradition.
14 February 2022
Unprompted review
Reply from Lec
Thank you for your review of your Lec model. I am really pleased to hear that you have shown such loyalty to the Lec brand and we thank you for choosing Lec for your home. Should you need any assistance with your appliance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
Recently bought a table top LEC Freezer. Great Quality.
Recently bought a table top LEC Freezer as I have no room for a standard Freezer. Good Quality Freezer at a reasonable price. I have always bought LEC and have no complaints at all. I would definitely recommend LEC to anyone wishing to purchase a LEC Electrical Appliance.
29 January 2022
Unprompted review
Reply from Lec
Thank you for your review of your LEC model. I am pleased to hear that you are happy with your appliance. Should you need any assistance with your appliance please do not hesitate to contact the LEC customer care team. Kind regards Debbie
LEC CHEST FREEZER Small chest freezer…
LEC CHEST FREEZER Small chest freezer replaced large one - It's good. Only criticism is just one small basket supplied so most contents would have ended up on it's "floor"so leaning in to get items difficult when nor so mobile, luckily I'd saved baskets from my old one which although they were larger meant I was able to use them & lift them in & out - pity asa couple more baskets would have made it a "best Buy"
21 January 2022
Unprompted review
Reply from Lec
Hi Mrs Downey, thank you for taking the time to leave a review. Your feedback is appreciated. Should you require any assistance, please contact our Customer Care Team. Thanks, Mollie
Lec Freezer from Curry’s online.
Ordered online. Had web chat with Curry’s employee to double check that freezer was suitable for garage. Very good correspondence all along it’s journey. Two gentlemen delivered on time having phoned 30min previously, and placed freezer in garage and even took away the packaging. The freezer is quite slimline and quiet. The basket is very small. The spring on the lid is very strong and opens very quickly.. be careful. Definitely recommend Lec freezer and Curry’s service.
13 January 2022
Unprompted review
Reply from Lec
Hi Mrs C, I am really glad to hear that Curry's provided such wonderful service. Should you require any assistance, please do not hesitate to get in touch with our LEC customer care team. Thanks, Mollie
Have had a number of LEC appliances…
Have had a number of LEC appliances over the years. They have always been reliable and reasonably priced. Will happily purchase again in the future.
13 January 2022
Unprompted review
Reply from Lec
Hi Linda, I am overjoyed to hear that you are a continuous returning customer!! Should you require any assistance, please do not hesitate to contact our LEC customer care team. Thanks, Mollie
They replaced a faulty fridge freezer…
They replaced a faulty fridge freezer under warranty, without argument and very quickly. the replacement is fine.
12 January 2022
Unprompted review
Reply from Lec
Thank you for your review of your Lec model. I am sorry to hear that your appliance needed to be replaced. Should you need any assistance with your appliance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
LEC CF 200LMK Freezer
Perched a freezer for the garage a Lec CF 200LMK. Very reasonable price and plug and play, set it on 18 degrees and left it for 24 hours. Lots of room in the freezer .
12 January 2022
Unprompted review
Reply from Lec
Thank you for your review of your Lec model. I am pleased to hear that you are happy with the functions that the appliance has. Should you need any assistance with your appliance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
LEC Freezer
No problem with buying, delivered quickly. Freezer working as expected, no concerns so far.
12 January 2022
Unprompted review
Reply from Lec
Thank you for your review of your Lec model. Should you need any assistance with your appliance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
Great first time buy from LEC
Having had my new smallish freezer delivered I followed instructions and set up in the garage, left standing for an hour then plugged in and switched on.
Controls already set for -18C so no temperature adjustment needed. Perfect size for what we needed it for and loved the shelf inside and lid light.
All in all a very good buy so far.
10 December 2021
Unprompted review
Reply from Lec
Thank you for your review of your Lec freezer. I am so happy to hear that you are happy with the set up and size of the freezer. Should you need any assistance with your appliance please do not hesitate to contact the Lec customer care team. Kind regards, Debbie
I would give this fridge no stars if I…
I would give this fridge no stars if I could. I needed certain dimensions and the only one that would fit was an LEC.The 1st one was delivered in June. There was an obvious fault as the top kept dripping and ruining all food. The terrific retailer (Sutton Appliances) changed it immediately then again and then again so that's 3 so far then LEC took over and disaster so I have had 3 faulty fridges. After not turning up an engineer came in August (no PPE). The fridge no longer dripped but icebergs were forming and I cannot remove shelves. Engineer opened door said "Jesus Christ" closed door and said I need new fridge. This has been delayed twice and no delivery date available. My husband and I are in our late 70s have had to isolate due to Cancer and Covid and can only keep food on 1 shelf necessitating the need to shop every other day. Promised a credit note (but as yet nothing has arrived) but I NEED a fridge!
10 December 2021
Unprompted review
Reply from Lec
I am very sorry to read this review and I am sorry for the experience you have had with your Lec appliance. If you could please send a copy of this review together with your full details to gdca.cx@glendimplex.com and we will certainly look into this further for you. Kind regards Debbie
I bought my elderly mother a Lec fridge…
I bought my elderly mother a Lec fridge freezer for christmas. She is delighted with it. It looks good, is compact but holds quite a lot and is easy to keep clean. It is energy efficient which is very important in this present climate and it was excellent value for money.
10 December 2021
Unprompted review
Reply from Lec
Thank you for your review of your Lec appliance. I am delighted to hear that your mother is happy with the look if the appliance and the capacity this model can hold. Should you need any assistance with your Lec appliance please do not hesitate to contact the Lec customer care team. Kind regards, Debbie
Great Product
I chose the LEC because it was one of the smallest in height whis was important to me. I wanted black which also limited my chocie. I neede the freezer atthe bottom again limiting my choice. The LEC ticked all my boxes.
It abosultey brlliant, quiet, very efficent and has plenty of space. Thankyou LEC. Wendy, Brighton
8 December 2021
Unprompted review
Reply from Lec
Thank you for your review of your Lec model. I am glad to hear you are happy with your appliance and that this has ticked all the boxes for you. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
The unit is as described & functions as…
The unit is as described & functions as we expected if a LEC product.
8 December 2021
Unprompted review
Reply from Lec
Thank you for your review for your Lec appliance I am glad to hear you are happy with your appliance. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
Just a good freezer
8 December 2021
Unprompted review
Reply from Lec
Thank you for your review of your Lec freezer. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
Reliable good price AND BRITISH MADE I…
Reliable good price AND BRITISH MADE I think so.
8 December 2021
Unprompted review
Reply from Lec
Thank you for your review of your Lec appliance. I am happy to read you are please with the price of the appliance. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
Dont place this item in the garage. This item is quite good apart from the…
This item is quite good apart from the fact when we bought this item we asked the salesperson for advice knowing that the fridge freezer was an overflow that we needed to place in the garage.
Unfortunately this has ment the freezer was fine until this week when the temperature dropped and caused the freezer to stop working.
We had to throw away quite a lot of food that had defrosted.
Since this we have had to move the item into the house which is not what we wanted and quite inconvenient to us all.
8 December 2021
Unprompted review
Reply from Lec
Thank you for your review of your Lec appliance. I am very sorry to hear that the appliance failed when being stored in the garage. I am sorry that you have now needed to move the appliance. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
LEC Under counter freezer
Delivered promptly at a very good price, all working as would be expected
8 December 2021
Unprompted review
Reply from Lec
Thank you for your review of your Lec undercounter model. I am glad to hear you are happy with the delivery and the price of the appliance. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
Nice lil freezer very pleased
Nice lil freezer very pleased. Replacement for our 24 year old one 😅, It is how it was advertised. Probably out live us, well hopefully……… or maybe not we’ll be 94😳.Thank you LEC.
8 December 2021
Unprompted review
Reply from Lec
Thank you for getting in touch. I am glad to hear that you are pleased with the replacement. I am sure you will have this appliance for a long time and have lots of usage. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
No confirmation of review
I have not received confirmation of the guarantee form?
8 December 2021
Unprompted review
Reply from Lec
I am sorry to hear you have not received conformation of your guarantee. If you could send your model details and address details to gdca.cx@glendimplex.com and we can have this registered for you. Kind regards Debbie
A good freezer so far.
The freezer was delivered on time by AO, and placed in position.
So far the freezer has performed as expected. It is extremely quiet!
8 December 2021
Unprompted review
Reply from Lec
Thank you for your review of the appliance. I am please to hear that you are happy with the delivery and the performance of the appliance. Should you need any assistance please do not hesitate to contact the Lec customer care team. Kind regards Debbie
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