Led Grower Europe Reviews 

484
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This is the best garden shop in the European Union with the most competitive prices. Their product line is huge + all liquids are brand brand new with 5 to 7 years expiration date left. The delivery i... See more

Rated 5 out of 5 stars

Excellent company to deal with. I have ordered from Led Grower Europe a few times now and everything arrived in great condition due to everything being so well packaged. Shipping times to Ireland are... See more

Rated 5 out of 5 stars

Since i start growing nearly 3 years ago i order my stuff mostly at LED Grower EU, Good Prices and fast Delivery, to Germany it took mostly 2 Days, to spain it take 4-5 Days. The last Order was... See more

Rated 5 out of 5 stars

I had contact with the shop by phone at 5pm at the evening. Placed an order and waiting for them to verify if it was all in stock. Instantly messaged me back and redid the order to pay with cred... See more

Company replied

Company details

  1. Hydroponics equipment supplier
  2. Garden centre

Written by the company

Led Grower Europe is one of the hydroponics and garden supply stores in Europe with the widest range of premium brands and high-end products. Our shop in Prague offers you products and advice in the English language, with all products in stock on our warehouse.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

484 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(484)

62 reviews in the last 12 months

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Rated 4 out of 5 stars

Honest people doing their best

Selection is great! Prices are even better.

Shout out to support person Emily for handling my case well.

4 stars and not 5, because after order it was me reaching out and checking status. Email from the company would have been great.

I am certain, with my next order I will update my review to 5 stars

28 October 2024
Unprompted review
Rated 5 out of 5 stars

order pay receive

order pay receive, product work, looking to buy more, i ask on chat when arrive but chat is busy
all good
prices good

24 October 2024
Rated 5 out of 5 stars

Immer wieder gerne

Ich habe bereits zweimal bei led-grower.eu bestellt und bin durchweg zufrieden. Beide Male verlief alles reibungslos – der gesamte Bestellprozess war einfach und die Kommunikation hervorragend.

Beim letzten Kauf habe ich etwa 30 Produkte bestellt, die in zwei Paketen (jeweils 30+ kg und 12+ kg) aus Tschechien nach Deutschland geliefert wurden. Die Lieferzeit von ca. 5 Tagen ist vollkommen in Ordnung. Besonders hilfreich war, dass ich eine Tracking-ID im Kundencenter sowie per E-Mail erhalten habe, sodass ich meine Bestellung immer im Blick hatte.

Ein besonderes Highlight war der exzellente Kundenservice: Nachdem ein DiamondBox-Zelt nicht verfügbar war, erhielt ich bereits 30 Minuten nach meiner Zahlung eine E-Mail mit dem Hinweis auf eine Alternative. Man empfahl mir ein Zelt von HORTOSOL, das ähnlich hochwertig, aber ca. 120 Euro günstiger war. Ich musste nur kurz per E-Mail bestätigen und schon wurde das HORTOSOL-Zelt verschickt – wirklich unkompliziert und kundenorientiert!

Die Auswahl an Produkten ist groß, die Preise sind fair, und die gesamte Abwicklung lief jedes Mal problemlos. Ich kann led-grower.eu daher absolut empfehlen und werde definitiv wieder bestellen!

I've ordered from led-grower.eu twice now, and each time has been a smooth, positive experience. The whole process was straightforward, and the communication was excellent.

In my last order, I purchased about 30 items, shipped in two packages (one weighing over 30 kg and the other over 12 kg) from the Czech Republic to Germany. The delivery took around 5 days, which was totally reasonable. I received a tracking ID both via email and in the customer portal, which made it easy to keep an eye on my order.

A standout moment was the excellent customer service: when a DiamondBox tent was unavailable, I received an email about 30 minutes after payment offering an alternative – a HORTOSOL tent of similar quality but about €120 cheaper. I only had to confirm by email, and the HORTOSOL tent was shipped promptly – super easy and very customer-focused!

They have a great selection of products, fair prices, and both of my orders went smoothly. I absolutely recommend led-grower.eu and will definitely be ordering again!

14 October 2024
Unprompted review
Rated 1 out of 5 stars

Worst webshop and support team i ever met.

DONT BUY ANYTHING IF YOU DONT WANT TO COMMUNICATE WITH 50 IQ-s support team.
This site selling products wich they dont have, than they trying to sell hes bad products instead of what was ordered. I ordered a product, it says "Usually in stock within one day" Than they write me the product will be never avaible anymore, and the status of product is not changed to "out of stock" its a misleading the customers.
They dont even try to solve any problem, have to send 4 email to answer an easy question.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Best prices in europe!

Best prices in europe and merchandise was that what I ordered. Shipping could Be faster and because My order came on two packages bigger orders should come to home door. But Im very Happy of My order and Will Be their customer in The future too!

22 August 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thank you very much for your review!

Rated 5 out of 5 stars

All fine

All fine, all correct. Fast shipping. Good stuff.

23 August 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thanks a lot!

Rated 5 out of 5 stars

Best prices

Best prices (LED lights are over half cheaper than my country).. Order came in 6 days to Scandinavia and got all tracking numbers..this shop is going to be my shop for next century :)

23 August 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thanks mate!

Rated 5 out of 5 stars

Top Service

Top Service, fast replies, super nice people, best prices I could find, fast delivery.

Very impressive

Keep up the good work, I am a super satisfied customer!

15 August 2024
Unprompted review

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