LED Bulbs Reviews 

11,191
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 689 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many items arriving the next day or within 24 hours. People frequently highlight the high quality of the products, often noting they are exactly as described and work well. Reviewers also appreciate the competitive and good prices, along with the excellent service, easy ordering process, and well-packaged items that prevent damage. However, some people were dissatisfied with delivery, experiencing delays, lost parcels, or issues with courier services like Evri failing to deliver or provide notes. A few other people also felt that packaging for bulk orders was sometimes inconvenient, with items not packed as expected or in overly large boxes.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Customers consistently note positive experiences with product, often praising the great price for... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be well-priced and offering... See more

Order

Customers had positive experiences with order, finding the process straightforward and easy to navigate, from... See more

Service

Users describe positive interactions with service, frequently highlighting fast delivery, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast, efficient experience with LED Bulbs. My item was shipped the next working day and delivery updates were available via a link to the courier. The process simply went as a customer would expect: b... See more

Company replied

Rated 5 out of 5 stars

Parcel was lost by Evri. LED bulbs offered to give a refund without arguments. Sales person was very helpful and friendly. Opted for replacement order to be send and received the parcel next day... See more

Company replied

Rated 5 out of 5 stars

First time for buying from yourself and very impressed, lamps were from Phillips so excellent product at a good price. Arrived next day and very well packaged. Will be most certainly buying from you i... See more

Company replied

Rated 5 out of 5 stars

Great price for high quality LED downlights bought as replacements. Fast delivery very impressive service. I would highly recommend ledbulbs.co.uk

Company replied


Company details

  1. #58 of 97 best companies in Lighting Shop
  2. #14 of 17 best companies in Light bulb supplier
  3. #15 of 24 best companies in Lighting wholesaler

About LED Bulbs

Written by the company

We’re LED Bulbs. Specialist supplier of quality, branded LED lamps and luminaires

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking to replace bulbs in your home or a tradesperson with a large scale project, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.6

All reviews

(11,191)

651 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery,great service items…

Fast delivery,great service, items purchase with no issue and at a great price !

20 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Rosie,

It’s great to hear everything went smoothly from purchase through to delivery 🚚

I’m glad the price and service both hit the mark. Thanks for sharing your experience 🛍️

Best wishes,
Elise

Rated 5 out of 5 stars

Great Price and Excellent Product

Excellent Price, service and product.

22 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi JC,

It’s great to hear everything hit the mark — from price to product to service ⭐

Thanks for the kind feedback, we really appreciate it

Best wishes,
Elise

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery. Thanks

18 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Jason,

Thanks for the kind feedback — glad everything arrived promptly and the service met expectations 🚚

Best wishes,
Elise

Rated 5 out of 5 stars

All good

All good. Fast delivery. Thanks

17 March 2026
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Reply from LED Bulbs

Hello,

Nice and simple — glad everything went smoothly and arrived quickly ⚡

Best wishes,
Elise

Rated 5 out of 5 stars

Good service and prompt delivery.

Good service and prompt delivery.

20 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Daniel,

Glad you were happy with both the price and delivery — that’s what we aim for 💷

Thanks for taking the time to share 🧾

Best wishes,
Elise

Rated 5 out of 5 stars

Arrived on time and didn’t charge…

Arrived on time and didn’t charge exorbitant postal fees

16 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Jukie,

Glad it arrived on time and that the delivery cost felt fair too 📦

Thanks for sharing your experience 💬

Best wishes,
Elise

Rated 5 out of 5 stars

Speedy service and delivery

Speedy service and delivery. ⭐️ ⭐️⭐️⭐️⭐️

19 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Ian,

Thanks for the 5 stars — really appreciated ⭐

Glad everything was quick and smooth from order to delivery 🚚

Best wishes,
Elise

Rated 5 out of 5 stars

Good value

Good products arrived on time

19 March 2026
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Reply from LED Bulbs

Hi Reece,

Glad everything arrived on time and you’re happy with the products ⏱️

Thanks for taking the time to share 👍

Best wishes,
Elise

Rated 3 out of 5 stars

Misleading advertising, great customer service.

I researched 40W LED bulbs for two newly purchased bedside lights. I specifically wanted high energy efficiencient bulbs. The LEDBulbs product information stated that the ones I was interested in were A++. When the bulbs arrived the packaging stated that they were F energy efficiency. Having assumed the company had had plenty of time to assign the new energy ratings introduced in 2021, or show at least show the old and new ratings side by side, I emailed customer services (there is no phone number to call) to complain. The response was very quick and my concern about misleading advertising taken seriously. The emails were courteous and understanding, with an undertaking to pass my concern to the team responsible for website product information. I have kept the bulbs as the original rating and model, Philips Core Pro, came up well in my research.

16 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Mark,

Thank you for taking the time to share such a detailed review — we really appreciate it.

You’re absolutely right to raise the point around energy ratings. The change from the old A++ scale to the newer A–G system has caused quite a bit of confusion, and it’s important that product information is as clear as possible. We’re glad to hear our team responded quickly and took your feedback seriously.

It’s also great to know you’re happy with the bulbs themselves and that they performed well in your research 💡

Best wishes,
Elise

Rated 1 out of 5 stars

Still not received my order

Still not received my order. If you continue to use EVRI as a delivery partner, I would suggest your CSAT scores will continue downwards

18 March 2026
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Reply from LED Bulbs

Hi Kevin,

We’ve checked your order and can see that it was successfully delivered yesterday. We do understand how frustrating it can feel when an item hasn’t arrived when expected, especially when you’re waiting on it.

We haven’t received any direct contact from you about this prior to your review, so we weren’t aware there was an issue and didn’t have the opportunity to look into it sooner. Our customer service team is always here to help with tracking updates or any delivery concerns.

We appreciate your feedback regarding the courier and will take this on board.

Best wishes,
Elise

Rated 1 out of 5 stars

product delivered promptly but then downhill bigtime

product delivered promptly, good price (hence all the good reviews?) but all went belly up when trying to return the item as it was not right for the job.
Wanted to return item, sent email requesting return - no reply received. Subsequently filled in returns form, return declined on the basis that it was outside 14 day time scale (though email was within) They denied receiving the email and said I purchased one month earlier than I did. I sent copy of the email and they deny they ever received it and were not happy to act on the back of my proof - and said that I had never filled in a return form - despite the fact that I had an email from their returns department telling me I was out of time. So you may be fine if you have no dispute - if you do you will waste a lot of time and likely get very frustrated trying to sort.

23 March 2026
Unprompted review
LED Bulbs logo

Reply from LED Bulbs

Hi Peter,

We’re really sorry to hear how frustrating this has been for you.

We understand your concerns, especially as you believed you had contacted us within the returns window. On reviewing the case, we can confirm that the return request was received outside of our 14-day returns period, which is why it was declined in line with our policy.

We appreciate this isn’t the outcome you were hoping for, and we’re sorry for any disappointment caused.

Best wishes,
Elise

Rated 5 out of 5 stars

Great selection, reasonable pricing

Great selection of lightbulbs (including high-quality ones not found in typical stores), reasonable pricing and fast delivery.

15 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Georg,

Great to hear you found exactly what you were looking for — especially the more specialist, high-quality options 💡

Glad the price felt right and everything arrived quickly too. Thanks for sharing your experience 📦

Best wishes,
Elise

Rated 5 out of 5 stars

placed order and received items…LED lamps

placed order and received items withinin a few days on standard delivery .
Items well packaged against damage .
Delivery company ok.

16 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Mr. Powell,

Thanks for sharing your experience — really glad everything arrived quickly and in good condition 😊

Great to hear the packaging did its job and delivery went smoothly too 📦

Best wishes,
Elise

Rated 5 out of 5 stars

Needed timer

Needed timer...looked online..right price... delivered day after tomorrow.....easy.

17 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Richard,

Nice and straightforward — just how it should be 😊

Glad you found the right timer at a good price and that delivery was quick and hassle-free ⏱️

Best wishes,
Elise

Rated 4 out of 5 stars

Easy to order and quickly delivered.

These LED G9 Philips bulbs were purchased to replace another make that continually failed early. They give a nice light for a bedroom environment, but it is too soon to assess durability.

12 March 2026
LED Bulbs logo

Reply from LED Bulbs

Thank you for your great review, Mr Hyam 😊

We’re really pleased to hear you found the ordering process easy and that your bulbs were delivered quickly. It’s great to know they’re providing a nice light for your bedroom.

We appreciate your honest feedback on durability too—hopefully they continue to perform well for you over time.

Thanks again for taking the time to share your experience.

Best wishes,
Sam

Rated 5 out of 5 stars

Item arrived quickly and was an ideal…

Item arrived quickly and was an ideal replacement for existing non IP rated fitting. Good product at good price.

13 March 2026
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Reply from LED Bulbs

Thank you for your great review.

We’re really pleased to hear your item arrived quickly and was an ideal replacement for your existing fitting. It’s great to know you’re happy with the quality and the value for money.

We appreciate you taking the time to share your feedback—it means a lot to us.

Best wishes,
Sam

Rated 5 out of 5 stars

Great service!

Really easy ordering process and ultra fast next day delivery on a Saturday. Could not have asked for more!

13 March 2026
LED Bulbs logo

Reply from LED Bulbs

Thank you for the fantastic review! We're so pleased to hear you found the ordering process easy and that your delivery arrived so quickly—even on a Saturday 🚚✨

It’s great to know we met your expectations, and we really appreciate you taking the time to share your experience!

Best wishes,
Sam 😊

Rated 5 out of 5 stars

Prompt delivery, aurora bulbs as expected

Prompt delivery, aurora GU10 bulbs as expected

9 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi Laetitia,

Thank you for the great feedback. We're really glad the delivery was prompt and that the Aurora GU10 bulbs were exactly as expected 💡📦

Best wishes,
Elise

Rated 5 out of 5 stars

Great service & next day delivery.

Great service & next day delivery.

12 March 2026
LED Bulbs logo

Reply from LED Bulbs

Hi David,

Thank you for the great review. We're really glad the service met expectations and that your order arrived the next day 🚚📦

Best wishes,
Elise

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