LedPerf.com Reviews 2,580

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The best company in the market, amazing costumer service, huge care for the client. They send me an item by the post and the post office lost it, they send me another one right away for free. Qu... See more

Company replied

Rated 5 out of 5 stars

Answered all my concerns prior to purchase. I was concerned the headlight would not fit my motorcycle, I had previous issues. All confirmed ok & fitted perfectly. Great service & product.

Company replied

Rated 1 out of 5 stars

This is a French company using an Australian domain to trick you into buying low quality Chinese headlights that doesn’t last 12 months. Waste of money, dodgy company with low quality products. Doesn’... See more

Company replied

Rated 5 out of 5 stars

Ordered LED. Indicator bulbs for Vulcan. S 650. Perfect fit , plug and play installation . Price was excellent . One point , offer a complete set ( that being 4 LEDs ) as another option . Other than... See more

Company replied

Company details

  1. Auto parts shop
  2. Electronic spare parts
  3. Motorcycle Equipment Store
  4. Salvage dealer

Written by the company

LedPerf.com – Expert de l’éclairage LED pour auto et moto depuis 2007. Découvrez nos packs LED pour veilleuses, intérieur, plaque d’immatriculation, phares “xénon effect”, kits LED et kits xénon. Nous proposons également des barres LED, projecteurs et feux de travail pour tous usages. Plus de 550 000 véhicules déjà équipés avec une qualité de produits et de services reconnue par nos clients. Nous répondons rapidement à vos questions et expédions vos commandes sous 24 à 48 h. Tous nos produits sont spécialement adaptés à votre véhicule : sélectionnez simplement votre marque et votre modèle pour accéder à des packs 100% compatibles et prêts à installer. Stock disponible en permanence et produits garantis 5 ans. Passez à l’éclairage LED haute performance. À très vite sur LedPerf.com ! ********************************************************************************************** LedPerf.com – LED lighting experts for cars and motorcycles since 2007. Discover our complete range of LED packs for position lights, interior lighting, license plate, “xenon effect” headlights, LED kits, and xenon kits. We also offer LED light bars, work lights, and projectors for all applications. More than 550,000 vehicles already upgraded with products and service quality recognized by our customers. We reply quickly to your questions and ship orders within 24 to 48 hours. All our products are specially designed to fit your vehicle: simply select your make and model to access 100% compatible plug-and-play LED packs. Permanent stock availability and 5-year warranty on all products. Upgrade to high-performance LED lighting. See you soon on LedPerf.com!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 97% of negative reviews

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Rated 3 out of 5 stars

Bought LED running lights

Bought LED running lights, the bike specific kit for the Honda ST1300 Pan European. There is no questioning the quality of the product itself. The problem is that there are no instructions included with the pack. A PDF was emailed to my customer account which was received promptly. However, all that is shown is a picture of the ST1300 without the lights fitted, and a picture of the wiring loom which of course can be seen in person as it's included within the kit. No instructions were included as to the precise location that the bracket needs to be fitted in, no suggestions as to routing of wiring and no suggestions as to fitting the on/off switch which is part of a unit suitable for round handlebars, completely unsuitable for the ST1300. Also, there are no instructions as where to fit the red wire within the loom.It's taken 2
reasonably sensible adults over 5 hours to fit the lights to the bike. I'm sure it will be worth it, but the fitting procedure could be so much simpler if detailed instructions were included within the pack.

8 November 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Richard Poulter,
We regret that you are not satisfied with the wiring instructions you received for the "Fog and long-range LED lights for Honda ST 1300 Pan European" pack.
On the wiring instructions, you can see how to power all the components.
It's pretty straightforward, just plug everything together.
Connect the relay to the battery.
And connect the red wire coming from the switch to one of the three examples given in the instructions.
The position of the additional lights is up to the customer.
If you have any doubts, or further questions, our customer service is available Monday to Friday, with a response within 24 hours.
See you soon.
The LedPerf team

Rated 1 out of 5 stars

Absolutely disgusting how these guys…

Absolutely disgusting how these guys manage business and deal with customers, package deliver dates was max 14 days and didn’t come for over a month was told them to redirect the product cause I wasn’t home anymore as it was over 2 weeks longer than they said I returned home to find no package and they keep brushing me off to the shipping company and won’t take any responsibility

7 November 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello E* Joubert
Thank you for placing your order with us.
You have chosen an economic delivery without signature.
You placed your order on September 19, and our company did everything necessary to dispatch it the same day.
Unfortunately, since the beginning of September, deliveries to Australia have been delayed. Apparently, there is a problem at the sorting center in Sydney, slowing down the final delivery process.
Our forwarder is trying to diagnose the problem.
We apologize for any inconvenience beyond our control.
As stated in our correspondence, we have no authority to change the delivery of an economy shipment without a signature.
Your order was delivered on October 21.
Wishing you a good order reception.
Best regards.
The LedPerf team

Rated 5 out of 5 stars

We ordered a pair of led drl and a…

We ordered a pair of led drl and a pair of led indicators not much to go on,however it only took 3 days for delivery and after that everything was perfect. From the fitting to all else , well explained
Dont know about longevity as it is only in for a week or 2

17 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from them

Stay away from them! The instructions I received were incomplete (and in French!!), the packaging was horrible, the quality of these LEDs was rubbish (they are of the type with the wire, which heats up and dies quickly), and on top of everything: a few days after I purchased, there was malicious activity in my debit card (repeated attempts to charge me) without me having any other recent online purchases, which makes them the prime suspects!! Keep away!

30 October 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Theodore Lytras from Cyprus
You are not satisfied with your experience on our site and we regret this.
- Your instructions are indeed in your language, on your LedPerf account, heading "my assembly instructions".
- The LED bulbs we sell have been sold exclusively on our site for over 15 years.
They're extremely durable, and that's how we've built our worldwide reputation.
If anything should happen to you, you'll benefit from our fast, efficient product guarantee.
- Your payment has been made using the ultra-secure authentication methods that Europe imposes on merchants, so it's impossible for malicious activity to come from our site.
Furthermore, it is impossible for us to debit more than the amount requested at the time of your order.
Should you require any further clarification, our customer service team will respond within 24 hours from Monday to Friday, enabling us to react quickly.
Wishing you an excellent week.
See you soon on our online store.
Best regards.
The LedPerf team

Rated 3 out of 5 stars

Nano LED's.

Bought 4 nano leds last year for 2 c-hr cars. 2 for daughter's car and 2 for mine. One of mine stopped working two weeks ago, the rest ok, so far. Re installed zenon style bulbs, replaced remaining working led. Now I have 2 focused beams, well defined dims.
The beams from these very expensive leds, were fractured, scattered, no focus point. They were, are, very unsatisfactory, as lights go.
They might be bright, but scattered light is no good when you do'nt know where it's going, or who it might be blinding. Devoid of any focus point in main beams, just scattered !

25 November 2023
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Tony Quirke,
Thank you for your feedback.
The nano range is not what we recommend for the C-HR,
Here is what we recommend : https://www.ledperf.ie/high-power-led-bulbs-for-toyota-chr-headlights-p-29028.html
The range inside is much more suitable for lenticular lights.
If you have any doubts before placing an order, our customer service team will get back to you within 24 hours from Monday to Friday to advise you on which products to buy.
See you soon.
The LedPerf team

Rated 3 out of 5 stars

UPDATED: Not good experience ordering but decent cooperative team

Worst customer service and worst company to deal with. No decency at all. First they sent me the wrong product. Upon asking my refund, they asked me to destroy the product. It was a metal piece so I threw it in garbage and send them a picture as well. But no, they asked me to pick that up and use a hammer to destroy that. With a hammer, I was only able to destroy the pin of the bulbs but that was not enough. They asked me to use the hammer to destroy the LED part and to send them a picture. All these just to get my refund which is my right as well as all happened because of their mistake.

UPDATE: Changed my rating to 3 stars as even after tons of back and forth and hassle, they were sensible and cooperative enough to refund me, including my custom clearance charge. But yes, I've lost $6 CAD for no reason due to exchange rate.
Anyway, I'd suggest :

- please improve your customer service and don't be a hassle for the customer, at least when you and your team are in fault.
- please clearly mention on your website or somewhere in big letters that YOU ARE NOT FROM CANADA. Because seeing a .ca website is misleading and then the customer has to pay additional customs after they order. On top of that if you send wrong order, they are literally screwed.

Hope you improve these in near future!

21 October 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Nafiz Kabir,
As seen with you by email, we had a problem on the stock in-house.
We apologize again for this.
As seen also together, we proceeded to the complete refunding of your order following your request.
Because you did not want us to rectify the error.
So we don't really understand this negative opinion, even though everything was done on our side.
If you need any clarification, don't hesitate, our customer service team will get back to you within 24 hours, Monday to Friday.
See you soon.
The LedPerf team

Rated 1 out of 5 stars

horrible quality

horrible quality, These are actually ebay item with 500% mark up, stay away and save your $$$.

Same as $5 i bought from ebay..

10 October 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Martin Lin,
You are not satisfied with your experience on our site and we regret this.
Our products have been sold for 15 years now, with over 80,000 vehicles equipped every year.
The pack you have chosen is only AU$23.70, and includes two LED bulbs, two resistors to install in case of error, and personalised installation instructions.
The LED bulbs are not comparable to the LED bulbs you'll find on low-price websites, they're not the same quality, the LED chips we use and the micro-components are of very high quality, so you get a robust product that will last for years.
This is how we keep our customers coming back to our site.
Unfortunately, we've had no response to our email this morning, so we'll be getting back to you to try and resolve your complaint.
See you soon.
Best regards.
The LedPerf team

Rated 5 out of 5 stars

The best quality LED bulbs in the…

The best quality LED bulbs in the marketplace.
A second to none customer service department that respond quickly to your enquiry.
Fully tracked delivery service.
All the above rolled into one make for a hassle free purchase with the confidence that they are great at what they do.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Car xenon globes order

Ordered xenon globes for my car that are not available for a decent cost here in Australia. Items arrived as expected and postage delay was reasonable coming from Europe (took week and half incl over a weekend).
Despite the extra cost of currency conversion, cost was significantly less than any vendor selling similar items here in Oz. Would recommend and use again!

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Not fit for purpose Triumph street scrambler led headlamp

Ordered a led headlamp which was advertised to fit a 2021Triumph street scrambler. This as 13mm smaller than the headlight shell. After I pointed this out they sent me a tacky 7 inch shell, which didn't have room for the electrics. They then suggested I fit a external box to contain the wiring (what a joke).
Basically they are misselling, and are incompetent time wasters.

9 June 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Jeremy Hester
You are not satisfied with your experience on our site and we regret this.
Our customer service is available from Monday to Friday with a response within 24 hours, so don't hesitate.
We have contacted you, don't hesitate to reply.
The LedPerf team

Rated 5 out of 5 stars

Bmw r ninet urban gs

Bought a set of scrolling indicators for my bmw motorcycle, leds are bright and work perfectly, for my bike which is canbus system, I simply bought a couple of adaptors and they were plug and play, very good quality and rubber mounted, easy to fit, couldn't be happier

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company if you're looking for LED upgrade bulbs

They responded promptly when I asked questions before purchasing to ensure I chose the correct option for my vehicle. I ended up purchasing the nano hs1 bulb kit for my 50cc scooter, this was relatively easy to fit into my bike it only took me 20 minutes and the result is about 5x brighter than the poor halogen bulb it came with. I ride a lot at night and this has made me much safer and I can actually see more than 5m down the road. Highly recommend this company over going for a cheap alternative.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Communication

After resolving my communication problems with ledperf.com , they have been absolutely brilliant at sorting my issue with customs . Many thanks ledperf.com.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful company and customer service

This company are amazing considering my item came from France it was a quick delivery .. my product is the best ever . I fitted my new indicator led lights and they look so beautiful . . what a relief . Absolute class . All along since I ordered I had been given reassurances from Geoffrey .. he has the most fantastic customer service . Highly recommend . Much appreciated . thank you

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Sl Falco replacement kit H7 SIZE??

I ordered a set of led headlights. They arrived in good time considering the came from France .Unfortunately
on trying to fit them i found them to be a different size, a narrower fitment.
I have requested after sales service to see why they are too small, or to see ,if I've made a mistake, if they can advise me how they are to be fitted.I have also requested a return and reimbursement.
I will update.

23 June 2024
Unprompted review

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