LeEco-Riders Reviews 132

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

The purchase including the delivery of the cycle went very well. It was found that due to the design of a shock absorber system. In the saddle design the minimum height of the saddle is limited quite... See more

Company replied

Rated 5 out of 5 stars

I've used LeEco-Riders twice now I bought an engwe c20 pro and a gogobest gf700 both bikes are great and had no issues with delivery which only took a week. I find it best to go through a uk dealer... See more

Rated 2 out of 5 stars

Sent my scooter in for a repair they said it was unfixable which it clearly was I received the scooter back today with more damage than it had before. Snapped suspension and handle bars don’t stay up.... See more

Company replied

Rated 5 out of 5 stars

Arrived so well packaged it took us ages to unpack them.Absolutely wonderful bikes,well made,good quality frames,so easy to understand how to use as the display readings are very clear,as are the gear... See more

Company details

  1. Bicycle Shop

Written by the company

Electric scooters @ Bikes


Contact info

4.2

Great

TrustScore 4 out of 5

132 reviews

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Rated 5 out of 5 stars

Service as it should be

Found what I was looking for at a very competitive price, I added a note for it to be delivered a day later than scheduled as I wouldn't be in & it arrived as requested with good communication. Will definitely use again in the future.

27 August 2022
Unprompted review
Rated 5 out of 5 stars

I recommend to everyone LeEco-Riders

I needed a bike to go to work. I looked at many sites, read a lot of information and customer reviews, until I found out exactly what would suit my requirements. I chose the Hitway BK2. The price was lower than other sites and paying with Klarna allowed me to split it into three interest free installments.
The bike arrived after three working days from the order date. While I was at work, my son put it together, finding an instruction on Youtube for convenience.
I'm not a good cyclist, but I'm fine with this bike. I am happy with the purchase and glad I came across these sellers. I would only advise LeEco-Riders to notify their buyers of parcel dispatch and estimated arrival day. I was just lucky that my son had the day off and was home.
And I would tell future buyers to carefully read the entire text of the description of the product they want to buy and to use it correctly so that there are no unnecessary headaches later.
Competitive prices, possibility of deferred payment, fast delivery. I have no hesitation in recommending to everyone. Good luck to the team.

26 August 2022
Unprompted review
Rated 5 out of 5 stars

Ordered bike on Sunday

Ordered bike on Sunday . Received instant confirmation.Tuesday received tracking number . Wednesday received bike . Bike arrived well packed with only very slight damage were a piece of padding had slipped out of place (just a small area of paint chipping ) very happy with the bike (Fiido d4s) and will and have recommended leeco-riders to everyone that after riding my bike has shown interest in buying one .

25 August 2022
Unprompted review
Rated 2 out of 5 stars

They broke my scooter

Sent my scooter in for a repair they said it was unfixable which it clearly was I received the scooter back today with more damage than it had before. Snapped suspension and handle bars don’t stay up. I informed them of the issue and they didn’t seem to care just put a (face palm emoji). Also deliver courier advices me to complain as scooter was poorly packaged and look like it was just chucked around.

24 August 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank you for your review Josh/Sam, not sure which to address you by as you use different names on multiple accounts! which ever name you refer to today we have to say it is a real shame that you feel that after months of aftercare that you feel we have done you a disservice, we don't get many of these so please bear with us as we apply further context.

Your item had many faults that evidenced significant misuse by the rider. In line with our outstanding customer service we offered to cover all of the return costs, upon further investigations by our trained technicians they concluded that your item was in such a state of disrepair that the damage caused by the rider were unfortunately irreparable, therefore we had no other option but to return your your item in the same condition our technicians received it.

We do not pride ourselves on having to publicly explain disputes such as these but we are a reputable business and felt that we needed to offer reassurance and clarity to our customers.

Please be sure to take care of any electrical goods in the future Josh/Sam, they will look after you providing you look after them.

All the best.
LeEco-Riders.

Rated 5 out of 5 stars

Great experience LeEcotric Full Carbon Fat bike 4.8" tires

Great experience over all no corners cut on customer service both Lee and the delivery driver apologies mate I've forgotten your name both were very pleasant to me.
Lee replied to my messages and emails super-quick
I purchased the Fat LeEcotric Full Carbon frame I weigh 16st so not the lights fella by all means and I've had 32mph on the straight. To be honest it not as fast as my Frey ex pro but it seems to feel like a smother ride all in all even though the 4.8 whoopers of tires sound pretty grunty when ridden on the road but it's all apart of the great experience of riding, this bike has KK⚡E inverted forks and a DNM rear shock both seem to work as they should also this bike pas has torque sensing eco mode and sport mode also thumb throttle 17.5ah battery nicely built into the frame

Its not a grip because im left and it seemed like second nature to me to adapt to the breaks being on opposite sides of the handlebars.
It would have been nice to have a see a seat dropper post something and a kick i will have to look into this as it's a full carbon frame. So i score this bike 9 out 10 for the over all experience and taking everything into consideration, No seat dropper post no kick stand and the breaks being the opposite way round which may or may not confuse some people.

Many thanks Lee Family and Team keep up the good work👍🏻✌🏻💯

16 August 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank You for the great review, we are pleased you had a pleasant purchase experience with us.

Regards,
LeEco-Riders Team

Rated 5 out of 5 stars

Good customer service

Good customer service, and very happy with my scooter.

10 August 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank you for taking the time to leave us a great review.

Happy riding!

LeEco-Riders Team.

Rated 5 out of 5 stars

Happy with the service

Happy with the level of service received from Leeco riders. Had an issue with my bike on delivery with a damaged part, I was immediately directed to the supplier and the part was sent in the post taking almost 3 weeks to arrive. At this point I repaired the bike myself in about 1hr and off I went.

10 August 2022
Unprompted review
Rated 4 out of 5 stars

A Good family run business

A Good family run business. Would recommend. Good communication.

10 August 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank You for taking the time to leave us a great review.

Happy riding!

LeEco-Riders Team.

Rated 4 out of 5 stars

This skateboard is absolutely amazing

This skateboard is absolutely amazing. Pros are it gives a lot of fun, easy to use and quite easy to learn (I had never skated before in my life and I can now turn 😀)

The cons are: it is heavy, battery cannot be removed, battery charge could show more bars so that we know whether it can perform the distance left to reach home

And 20km is a lot but since there are barely any indicators telling how far we are then the range is much different.

Now, I have realised the board is different than most and most accessories do not fit unless you are diy. Much of a pity I think.

10 August 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

We are pleased you are happy with your purchase, your feedback is really appreciated We will be sure to take this into consideration upon placing future orders.

Kindest Regards,
LeEco-Riders Team

Rated 5 out of 5 stars

Swift trade

Item arrived well packaged and as expected, order processing time was abit long but well worth the wait.

6 July 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

We are pleased to hear that you are happy with your purchase.

Happy Riding!

LeEco-Riders Team

Rated 4 out of 5 stars

Some extra information would be grateful

Purchasing the item was straight forward. Once purchased. There was no communication of when the parcel had been dispatched or a tracking number. I had to email to ask for this information. Some feed back from the company would be good in the future. Item did arrive eventually. Much appreciated.

5 July 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank you very much for your feedback, please be rest assured that we will consider this in any future communication with our customers.

Happy riding!

LeEco-Riders Team.

Rated 5 out of 5 stars

Lee was a gent from start to finish.

Lee was a gent from start to finish.

Highly recommended.

26 June 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank you very much we will ensure your positive feedback is passed on to Lee. We pride ourselves on outstanding customer service. Please get in touch if we can help with any future purchases.

Kindest Regards,

LeEco-Riders Team.

Rated 5 out of 5 stars

Got a gbooster from here was very fast…

Got a gbooster from here was very fast delivery mine took 5 days. Also Very fast response from Lee @leccoriders had a issue with my light and it was replaced super fast. 10/10.

13 June 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

We are so pleased to hear that you are happy with your purchase, please get in touch if we can help with any future orders.

Happy riding!

Kindest Regards,
LeEco-Riders Team.

Rated 5 out of 5 stars

I bought my bike last week

I bought my bike last week, everything went very well, they are super attentive, answering all my questions and giving me all the support I needed. I recommend shopping with them. Thank you so much Lee Team

12 June 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

We are so pleased to hear that you are happy with your purchase, please get in touch if we can help with any future orders.

Happy riding,
LeEco-Riders Team.

Rated 5 out of 5 stars

Excellent product and super fast…

Excellent product and super fast delivery. Would definitely use this company again. The same ebike was more expensive every where else.
Thank you

9 June 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

This is great to hear, thank you for taking the time to leave us a review.

Please get in touch if you need help with any future orders.

Happy riding!

LeEco-Riders Team.

Rated 4 out of 5 stars

Satisfactory

Super proffoesional and patient costumer service , even when I was a pain ! quick on response amd polite 👍👍👍👍 highly recommended this website as u will save yourself some decent money 💰

6 June 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank you for taking the time to leave us a review, we never feel that customers are a pain we are more than happy to help!

Please do not hesitate to contact us for any future purchases.

All the best,

LeEco-Riders Team.

Rated 5 out of 5 stars

Superb service and an excellent scooter

This company delivered the scooter promptly, and their customer service is second to none, I am very impressed with my dealings with them, and would recommend anyone looking for a scooter to trust these people. Many thanks for the excellent service, kindest regards Peter.
PS the scooter is superb and enables me to continue my archery allowing me to shoot distances i can no longer walk, so many thanks A+++

4 May 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank you for such a great review, we pride ourselves on excellent customer service and we are so pleased to hear that you are happy with your purchase.

Please get in touch if you need any help with future orders.

Happy riding!

LeEco-Riders Team.

Rated 5 out of 5 stars

great bike excellent price

hi i cant recommend this company enough , bike arrived in 2 days ,,great price and excellent customer service and for the money great little bike ,,,thanks lee

26 April 2022
Unprompted review
LeEco-Riders logo

Reply from LeEco-Riders

Thank you so much for taking the time to leave us a review, we are so pleased you are happy with your purchase.

Happy riding!

LeEco-Riders Team.

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