Leedslocksmithservice Reviews 

193
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Sorted out a badly fitted, sagging front door perfectly. Not the cheapest but well worth the money. Would definitely use again.

Rated 5 out of 5 stars

A very prompt service as we had lost our house key. Quickly gained entry and showed us how vulnerable our property was with current locks. Then replaced our lock with an upto date secure lock. Cost le... See more

Rated 5 out of 5 stars

Called the company at 9.10 after not being able to get in due to the door handle jamming. 20 minutes later Vadim (an employee from a third party company VK Locksmiths Services) appeared he had a lovel... See more

Rated 1 out of 5 stars

This company charged my Mum £300 for a simple lock change that took 30 minutes. I emailed to complain and they did not want to know. It appears they charge £178 an hour (minus VAT!) and signific... See more

Company details

  1. Emergency locksmith service
  2. also in
  3. Locksmith

Written by the company

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4.5

Excellent

TrustScore 4.5 out of 5

193 reviews

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4.5

All reviews

(193)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

I called Leeds locksmith service on a cold evening between Christmas and new year, they came really quickly and Dave was helpful, professional and knowledgeable. He did the job quickly as I was having a party at the time and the charges were clear and reasonable. I would definitely use this company again, thank you for coming to my rescue!!

14 January 2017
Unprompted review
Rated 5 out of 5 stars

Fast, friendly and informative

Called the company at 9.10 after not being able to get in due to the door handle jamming. 20 minutes later Vadim (an employee from a third party company VK Locksmiths Services) appeared he had a lovely friendly demeanour, very informative about what's happened to the door to cause the issue and gained access to my home quickly. He then promptly changed the faulted part and left a receipt. Highly recommended!

13 January 2017
Unprompted review
Rated 5 out of 5 stars

Good Job

Richard arrived on time,I was unable to open my door he was in within 5 mins repaired my lock good price and friendly staff thank you.

Iris

22 December 2016
Unprompted review
Rated 5 out of 5 stars

Friend in need

The locksmith that went to our house was very friendly and helpful, explaining that the current lock was not as good was the one he was replacing it with and could have failed at any time.

20 November 2016
Unprompted review
Rated 5 out of 5 stars

Quick and easy service

My house mates and I had a great experience using this service. The locksmith was very professional and helpful and got the job done quickly. He also helped us out with our difficult landlord! I would highly recommend them!

28 September 2016
Unprompted review
Rated 1 out of 5 stars

Sub contract work out and charge double the price quoted

Just had the company out, thought they were in headingley but they guy that came in an unmarked car, with his friend, in no company clothing came from a different company, VK Locksmiths, at the other side of Leeds. We were quoted £70 by Leeds Locksmith Services and told him before he started the job and when he finished we were handed a bill for £144. When questioned his mate got out of the car so we paid up.
Feel a bit ripped off, company obviously subcontracts work out and our locksmith was unkempt and ridiculously priced.

25 September 2016
Unprompted review
Leedslocksmithservice logo

Reply from Leedslocksmithservice

Dear Tracy!

It is always sad to hear the customer is not happy about the service. I tried to get in touch with you many times because I wanted to explain what happened and I was even prepared to offer you a FULL REFUND for the service if I had to.

Over the phone we gave you a quote for replacing a lock on your uPVC door, £69 labour plus the cost of the lock. A standard lock would cost £25, high security locks cost more. Before going ahead with the job we offered a few options for the replacement lock as we always do. Your partner confirmed he wanted the most expensive lock, we discussed prices before we started. The lock was the latest Yale Platinum 3 star Diamond standard TS007, please check how much this lock cost in retail and please appreciate the fact that we have 20% margin on parts like all locksmiths do.

I am sorry you feel ripped off and I'd be more than happy to resolve the problem at any cost. We've been here for many years and we don't want even one unhappy customer on our record.

Rated 5 out of 5 stars

Super Dave to the rescue.

My Son arrived home at 2 o'clock in the morning from his holiday, I'm in bed asleep, he's outside trying to get in, but the handle would not pull down. I think we're being burgled so I start shouting and hollering out of the window. My son is rolling about laughing now.
As it turns out our mechanism had failed and I couldn't get out of the house. I found Dave's company on Google, unbelievably they answered the phone and said they'd be here in 20 minutes. True to their word Dave turned up, opened the door replaced our mechanism and upgraded our barrel for free (I paid for the mechanism).
The service was fast, the price was great bearing in mind the time. Dave clearly knows his onions

17 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and very professional!

Friday night emergency when my door would not unlock. Dave was out within the hour and got it all sorted. Happy to call back again as door lock was still sticking. Extremely reliable, conscientious, honest and trustworthy. I would not hesitate to recommend this company - thank you so much Leeds Locksmith Service!

24 July 2016
Unprompted review
Rated 5 out of 5 stars

Perfect service!

Arrived promptly, within 10 minutes of my phone call. Resolved the issue swiftly and with ease. Very friendly, very professional, very good job. I will recommend you to all my friends. Thank you so much for a perfect service. Couldn't be better. Outstanding.

21 July 2016
Unprompted review

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