Lee's Plumbing and Heating Reviews 

233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent, efficient, and reliable service for various plumbing and heating needs, from boiler servicing to complex installations. The staff are frequently highlighted for their professionalism, knowledge, and friendly demeanor, providing clear explanations and sound advice, ensuring a trustworthy and punctual experience. Many people appreciate the competitive and fair pricing. Reviewers value the team's ability to handle diverse jobs with a focus on quality and cleanliness, along with clear communication and the peace of mind from their competent service.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, reliability,... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Price

Consumers find price to be positive, with many reviewers noting that charges are reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

We have used Lees Plumbing and Heating several times now. Communication is easy all staff polite and friendly. Work is always of a very good quality, no mess or rubbish left behind. We will continue t... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied


Company details

  1. Gas installation service
  2. Plumber
  3. Property management company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.9

All reviews

(233)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent workmen

Always use Lees Plumbing and Heating Services for our plumbing work.
Excellent workmen both Chris and Sam are a pleasure to have working in the home , polite , punctual and pleasant , work always done to an excellent standard, cannot fault them

15 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent work!

Lee's Plumbing and Heating replaced our old boiler. I requested quotes from Worcester boiler website and most companies wanted to visit our property to check the existing boiler to give a quote (which we didn't look forward due to covid-19). Chris on the other hand just asked to send few pictures of the boiler and that was enough for him to know exactly what needs to be done! Very competitive prices. We had a lot of questions originally and Chris took time to explain how things work and make us comfortable that his company was the right choice. On the day, promt arrival, all PPE on hand, and made sure the site is cleaned at the end. Chris even helped us to install a new radiator that we were fiddling with and didn't have right tools to install ourselves. Cannot recommend them enough!

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Professional

Chris replaced and moved a gas boiler for me and installed a new shower. Excellent workmanship, very efficient and clean. All works carried out to high standard. No hesitation to recommend.

18 January 2020
Unprompted review
Rated 5 out of 5 stars

Chris was absolutely fantastic!

Chris was absolutely fantastic!! He came out at such short notice before Christmas and changed our boiler system and made our Flu meet new regulations. He was so polite and funny! He kept our home tidy whilst doing the work and when he finished he explained everything to us very clearly. I cannot recommend him highly enough! Thanks again Chris!!

19 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent job on a boiler installation

Excellent job on a boiler installation. Both Chris and Sam are knowledgeable, tidy and have meticulous attention to detail. Highly recommended if you're looking for an honest, reliable plumber.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Came on a Sunday to check my boiler

Came on a Sunday to check my boiler - did all they could to get it going but it was pretty obvious it was no longer workable.
I was traveling on business the next week but Chris arranged to fit a new boiler while I was away - fabulous. Came home to a new boiler, no mess and a warm house. Chris made an additional visit to make sure I was happy and to help me set up the App to regulate the thermostat remotely. Again, excellent service.

16 October 2019
Unprompted review
Rated 5 out of 5 stars

New boiler, friendly professional service

Chris came and quoted us for a new boiler along with 2 other companies. He advised us on the right boiler for our home and promptly sent us a quote. Any further questions we needed answering Chris was quick to give us further information.

We decided to choose Chris as he was friendly, professional and competitive. Chris was punctual and completed the boiler replacement in one day.

We would not hesitate to recommend Chris and any further work we need in the future we will be contacting Chris.

25 September 2019
Unprompted review
Rated 5 out of 5 stars

The best!!

We have been using Lee's Plumbing and Heating for a few years they recently carried out a new shower installation on the day I went into hospital so that it would be ready for when I came home...even though they were busy.
Chris and Sam are always punctual and arrive when they say they will. We dont mind waiting for the work to be done, good workers are always in demand!
We would recomend this company to anyone and everyone.
Zena

25 September 2019
Unprompted review
Rated 5 out of 5 stars

Best plumbers around

We’ve used LPH for a few years now and wouldn’t use a different plumbing service. Chris and Sam are always punctual, conscientious and approachable.

A few years ago they removed our old system (hot/cold water tanks) and fitted a new combi boiler, returning annually for the service.

Recently we have had our old en suite bathroom taken out and reconfigured. Chris and Sam were always on time, working tirelessly. Chris managed the project for us meaning that we didn’t have to worry about liaising with other tradespeople. We are really pleased that we have our statement shower room!

28 August 2019
Unprompted review
Rated 5 out of 5 stars

An amazing Job

I was blown away by the transformation of the en-suite; Chris did an amazing job in working with us to source the right products within our budget. He knew exactly what we were trying to achieve. The quality of work was brilliant and he was extremely tidy. I would definitely recommend him - Thanks Bri and Jo

9 July 2019
Unprompted review

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