Hello, today, saturday 12/02 at 6.23 pm it is OK easy ro use. But yesterday, Fryday dec 1 st at 10 pm I did the manipulations, valid on my baking application, it seems OK, THEN nothing and eror me... See more
Company replied
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See what reviewers are saying
My account got blocked when trying to get the money, almost a week passed and still no signs of my account being unblocked. The Client service was quite responsive, in the person of Lucie, until it... See more
Company replied
For the pot for "Aidez Myrto attaquée par Corinne Lepage / Help Myrto sued by an antinuclear icon", you keep the money a very long time for "verifications", far longer of normal, and without reasons.... See more
Company replied
I had a great experience sending money with Leetchi.com. It allowed me to support my colleagues quickly and easily, making it perfect for sending gifts. The payment process was fast, with minimal info... See more
Company replied
Company details
Written by the company
Leetchi.com est la cagnotte en ligne sécurisée pour organiser des dépenses à plusieurs : anniversaire, pot de départ, mariage, week-ends entre amis… Et pour réaliser des projets solidaires ! Notre mission est de mettre la générosité à portée de main. Le service est accessible à toutes celles et ceux qui rêvent de réaliser un rêve grâce à la force du collectif. En quelques clics, créez une cagnotte, personnalisez-la et invitez vos amis à y participer. Créé en 2009, Leetchi est aujourd'hui le leader des cagnottes festives et solidaires. 22 millions d'utilisateurs nous font déjà confiance.
Contact info
Paris, France
- leetchi.com
4.2
Great
51k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use, reliable and great collaboration tool!
Easy to use, reliable and great collaboration tool! I've contributed to 8 already and just completed the first on my own. Thanks, team!
7 June 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Jolanda,
Thank you for your trust.
We're delighted to count you among our loyal users!
Have a nice day,
Alice
Exceptionally high fees - not justifiyng the service
This service is unacceptable, they take is 6%, I have left over 100€ of service. Do not use it!
6 June 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Isabella,
In order to offer an experience to suit all enthusiasts, large or small, our pricing policy varies according to the amount raised.
The 6% level (for moneypots of €100 to €10,000) allows us to guarantee :
0 commission for moneypots < €100
1.5% for moneypots over €10,000, compared with 2.9% for moneypots up to €200,000.
Please note that our pricing policy is designed to offer :
-A 100% secure platform for your data and transactions
-Teams based in France and available 6/7 days a week
-Checks and investments to ensure that your generosity is in safe hands.
Have a nice day,
Alice
It's been a week since a friend created…
It's been a week since a friend created a fundraiser. and it is still awaiting validation from you. too long !
29 May 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Silvano,
We are very sorry that this has happened to your friend.
Has he contacted our customer service department: serviceclient@leetchi.com for help?
If so, could you please send me more information about him via the Trustpilot contact form? I'll be able to track his request and escalate it to our customer service team for priority handling.
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello Doris,
Thank you for your trust.
We couldn't have said it better ourselves!
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Bonjour Laurence,
Merci d’avoir pris le temps de nous laisser un avis.
Nous sommes ravis que Leetchi vous plaise !
Belle journée,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Bonjour Thierry,
Merci pour votre confiance.
Nous sommes ravis que votre participation se soit bien passée.
On espère vous revoir très vite !
Belle journée,
Alice
Easy and quick to use
29 May 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Fab,
Thank you for your trust.
We couldn't have said it better ourselves!
Have a nice day,
Alice
Great app
Very simple app to use that enabled me to contribute to my friends birthday collection
25 May 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Doug,
Thank you for your positive feedback.
We are delighted that you were able to take part in your loved ones' birthdays!
Have a nice day,
Alice
quick and easy
23 May 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello,
Thank you for your trust.
We couldn't have said it better ourselves!
Have a nice day,
Alice
Super easy to manage and to contribute
Super easy to manage and to contribute. Hope it is as easy to transfer the money to the bank to spend.
14 May 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Inês,
Thank you for your trust in us.
We're delighted that your participation went well.
We hope to see you soon!
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello Michèle,
Thank you for your feedback.
We remain at your disposal should you need us.
Have a nice day,
Alice
A very good website
A very good website ! A simple experience for a great confidence. I think so you could be ok with ! Take your chance my G
3 May 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Erwan,
Thank you for your trust.
We're delighted that you liked Leetchi and that you were able to please the beneficiary!
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello,
Thank you for this review.
We glad you truly appreciated your experience with our platform.
Hope to see you again on Leetchi.com
Gilbert
Many thanks for you for everything.
Many thanks for everything. My granddaughter was really pleased.
30 April 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Bonjour,
Merci pour votre confiance.
Nous sommes ravis que Leetchi vous plaise et on espère vous revoir bientôt !
Belle journée,
Gilbert
Reply from Leetchi.com - la cagnotte en ligne
Bonjour,
Merci pour votre confiance.
Nous sommes ravis que Leetchi vous plaise et on espère vous revoir bientôt !
Belle journée,
Gilbert
Reply from Leetchi.com - la cagnotte en ligne
Bonjour,
Merci pour votre confiance.
Nous sommes ravis que Leetchi vous plaise et on espère vous revoir bientôt !
Belle journée,
Gilbert
it does not accept AMEX
24 April 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Giovanni,
Yes, it's correct these cards do not work on our site.
We only accept Visa and Mastercard (French or foreign).
For your information, we also accept e-cards: just make sure that the 3D Secure feature is activated on this type of card (without this option, you won't be able to complete the payment).
I hope you enjoy your day,
Alice
It's easy and simple
22 April 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Cristina,
Thank you for your trust.
We're delighted that your participation went well.
We hope to see you soon!
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello Marko,
Thank you for your trust.
We couldn't have said it better ourselves!
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello Irene,
Thank you for your trust and support.
We hope that your donation will help the beneficiary.
Have a nice day,
Alice
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